Room, 2 Queen Beds, Non Smoking, View (Corner) | Down comforters, in-room safe, desk, laptop workspace

Reviews of Moxy Downtown Los Angeles

4 out of 5
Moxy Downtown Los Angeles
1260 South Figueroa Street, Los Angeles, CA

Reviews

7.6

Good

Rating 10 - Excellent. 248 out of 494 reviews" "
Rating 8 - Good. 74 out of 494 reviews" "
Rating 6 - Okay. 61 out of 494 reviews" "
Rating 4 - Poor. 43 out of 494 reviews" "
Rating 2 - Terrible. 68 out of 494 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Conor

Liked: Cleanliness, property conditions & facilities
Well priced for how good the hotel is.
Stayed 2 nights in Apr 2024

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, staff & service
I loved how beautiful the hotels was! However, a few pieces of hardware in the room were not working properly. The shower head didn’t appear screwed in correctly as water was spraying from the top. The nightstand lights were not working, even after turning all switches. We paid for valet as we rented an electric vehicle, and we sadly were not told that charging was not included, but an ADDITIONAL cost, it would be great if the charge was included. We tried to go to the carousel bar, and it was not easily explained how to ge there and didn’t end up using any of the amenities or bars/restaurants they have. Staff was pleasant, but there were several times where staff would rather talk to their peers and not connect with the person checking in. (Not me personally, but saw it several times with others)
Stayed 4 nights in Apr 2024
Response from Captain on May 3, 2024
Hey Ashley, Thanks so much for reviewing your stay with us. We are truly sorry for the maintenance issues you encountered in your room. Your concerns have been relayed to our team to take steps and address them in keeping with our dedication to providing flawless accommodations to our guests. It is also disappointing to learn about the lack of accurate information you had regarding our valet services and the access to the poolside carousel bar. Your feedback highlights the importance of continuously improving our communication, and we appreciate you sharing it with us. On a positive note, we are happy to know you liked our property. We hope you will give us another opportunity in the future to show you how committed we are to authentic, outstanding experiences!Peace + Love + MOXY,Steve Choe,Captain

4/10 Poor

Stanley, Parsippany

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The continental breakfast that we had to pay for was extremely minimal and dissatisfying. The hotel did not honor the refund request when we did not consume the breakfast despite requests from Expedia. Unfortunate. Rooms were clean.
Stayed 3 nights in Apr 2024
Response from Captain on May 3, 2024
Hello Stanley, Thanks for choosing us. Please accept our sincere apologies for your disappointment with our breakfast choices. We are also truly sorry for the frustration that you had with your refund, and we will share your comments appropriately with our team. On a positive note, we are happy to know you appreciate our spotless accommodations. We value your feedback and hope you will revisit us so we can extend the exceptional hospitality we are known for providing. Peace + Love + MOXY,Steve Choe,Captain

6/10 Okay

Jocelyn

Stayed 1 night in Apr 2024
Response from Captain on May 2, 2024
Hello Jocelyn, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Derek

Goood
Stayed 1 night in Apr 2024
Response from Captain on Apr 29, 2024
Hey Derek, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is phenomenal! absolutely beautiful and full of restaurants with a very comfortable and welcoming lobby with a bar!
Stayed 2 nights in Apr 2024
Response from Captain on Apr 29, 2024
Dear Hayden, We are thrilled you had an excellent stay at Moxy Downtown Los Angeles, and we appreciate the fantastic review regarding our excellent property and fantastic amenities. It was our pleasure accommodating you, and we look forward to your next visit with us.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Lori

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Captain on Apr 29, 2024
Hey Lori, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Lorant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly staff clean rooms
Stayed 2 nights in Apr 2024
Response from Captain on Apr 29, 2024
Hey Lorant, Thanks for the kind review! It is so great to hear how much you enjoyed our well-assigned guest rooms and warm hospitality. All of us here at Moxy Downtown Los Angeles hope to see you again soon!Peace + Love + MOXY,Steve ChoeCaptain

8/10 Good

Nader

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, convenient, comfortable, great location for events, rooms are a little small, but they serve their purpose and you have what you need. I would stay again for business trips.
Stayed 5 nights in Apr 2024
Response from Captain on Apr 28, 2024
Hey Nader, Thanks for the thoughtful review of Moxy Downtown Los Angeles. We enjoyed reading your comments, and we appreciate your attention to detail, especially our prime location, comfortable accommodations, and spotless property. Thanks again and we hope you will come back soon!Peace + Love + MOXYSteve ChoeCaptain

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Captain on Apr 29, 2024
Hey Jacob, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Steve ChoeCaptain

6/10 Okay

michelle

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Very welcoming staff and they were very quick and thorough. The hotel Offered a lot of great complementary services which was a plus. Plus the views of the city were amazing! The bad was that the rooms are a bit small. I asked front desk personnel multiple times for towels and toilet paper and they fail to deliver everytime. By the end of my stay i had no toilet paper or towels.
Stayed 3 nights in Apr 2024
Response from Captain on Apr 28, 2024
Dear Michelle, Thanks for sharing your comments about your stay. We want to apologize for the inconvenience caused due to the size of your rooms and our styling services; please know we will address this, and we appreciate you bringing this to our attention. We would also like to thank you for mentioning how much you liked our friendly crew, excellent amenities and the beautiful views! We would love have you revisit so we can show you the outstanding experience you deserve.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Dexter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level 8 was so much fun!!
Stayed 1 night in Apr 2024
Response from Captain on Apr 27, 2024
Hey Dexter, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We have lots more fun planned for the next time you visit, so come again soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

ingrid eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me chek in early with no cost...i like everything .the staff was wonderfull,thank you.
Stayed 2 nights in Apr 2024
Response from Captain on Apr 26, 2024
Hey Ingrid, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Steve ChoeCaptain

6/10 Okay

Gabriel Zacharia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Captain on Apr 26, 2024
Dear Gabriel, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Captain on Apr 20, 2024
Hey Humberto, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Isaiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints had a great time for my birthday first time in LA was a success!
Stayed 3 nights in Apr 2024
Response from Captain on Apr 20, 2024
Hey Isaiah, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

2/10 Terrible

Cedra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Random fees once at check out
Stayed 4 nights in Apr 2024
Response from Captain on Apr 20, 2024
Hey Cedra, Thanks for choosing us and sharing your feedback. We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. Thank you again, we hope you will choose us the next time you visit Los Angeles.Peace + Love + MOXY,Steve ChoeCaptain

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Captain on Apr 17, 2024
Hey Christopher, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again real soon!Peace + Love + MOXY,Steve Choe,Captain

2/10 Terrible

Myles

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t let me check in
Stayed 1 night in Apr 2024
Response from Captain on Apr 19, 2024
Hello Myles, Thank you for taking the time to write a review. We truly apologize for the inconvenience you experienced at check-in. We will review your comments with the appropriate individuals, and we are grateful for your patience during this time.Peace + Love + MOXY,Steve Choe,Captain

10/10 Excellent

Jenna, Garden Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and services, everyone here was really helpful and patient. Excellent view to see the city at night and in early morning.
Stayed 2 nights in Apr 2024
Response from Captain on Apr 15, 2024
Hey Jenna, We love how much you enjoyed the amazing views from our guestrooms and that our fantastic crew left a great impression on you. We want to thank you for taking the time to acknowledge them! They truly are what makes Moxy Downtown Los Angeles great. We enjoyed hosting your visit to LA, and we hope to see you again soon!Peace + Love + MOXY,Steve Choe,Captain

8/10 Good

Allen

Liked: Cleanliness, property conditions & facilities
Great location short walk to crypto center. Level 8 is next to hotel everything there is very expensive but a nice group of restaurants. 1 bar in hotel lobby it’s understaffed gets busy so you get slow service
Stayed 1 night in Apr 2024
Response from Captain on Apr 14, 2024
Hey Allen, Thanks for the kind review! It is so great to hear how much you enjoyed our prime location. However, we regret any inconvenience that you experienced at the bar. All of us here at Moxy Downtown Los Angeles hope to see you again soon!Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Michael

Liked: Amenities
Very nice
Stayed 3 nights in Mar 2024
Response from Captain on Apr 13, 2024
Hey Michael, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

2/10 Terrible

Allen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I e had a horrible experience using Expedia they took forever to help me change my reservation date and never got back to me even though I contacted them three times. The hotel website says I can change dates within 24 hours. I tried within 20 minutes, Expedia never properly helped me and it was difficult trying to stay connected to someone. It cost a lot and I still had to pay out of pocket for a separate reservation when it was all set and done.
Stayed 1 night in Apr 2024
Response from Captain on Apr 16, 2024
Dear Allen, Thanks for sharing your feedback, We regret the inconveniences you encountered due to third party reservation. We completely understand the frustration that you must have felt and appreciate your patience. We would love to welcome you and show your the exceptional hospitality that your deserve.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Cirous

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and the king bed was the most comfortable bed I have ever slept in.
Stayed 1 night in Apr 2024
Response from Captain on Apr 15, 2024
Hi Cirous, Thanks for the excellent feedback. We are pleased you found our bed to be most comfortable and had a good night's rest. We love that you gave our fantastic Crew such kind remarks, and all of us here at Moxy Downtown Los Angeles hope to see you back here anytime you are in LA.Peace + Love + MOXY,Steve Choe,Captain

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy hotels is beautiful staff is friendly helpful and the place is beautiful! It smell amazing and crypto arena is down the street from the hotel exactly what I wanted thank you
Stayed 1 night in Apr 2024
Response from Captain on Apr 12, 2024
Hey Nicole, We love that you love all things Moxy and are now an official Moxy Downtown Los Angeles fan. Thanks so much for the high marks and your adoration about our incredible crew, fun atmosphere, and fantastic location. We can't wait to see you again the next time you are in the area!Peace + Love + MOXY,Steve Choe,Captain

10/10 Excellent

Christian

Traveled with family
5-star hotel
Stayed 1 night in Apr 2024
Response from Captain on Apr 11, 2024
Hey Christian, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Apr 2024
Response from Captain on Apr 11, 2024
Hey Wayne, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We have lots more fun planned for the next time you visit, so come again soon!Peace + Love + MOXY,Steve ChoeCaptain

2/10 Terrible

Breahn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They had a safety thing going on which caused a great deal of disturbance to me an my son. I wasn’t able to use the pool either which they didn’t state until I got there they also should of told me about the safety situation so I could of stayed somewhere else they also gave me molded food which I ate but didn’t notice until I saw it my entire experience was horrible however the security guy was the nicest person I did meet. I got the run around when it came to the dinner I was promised I just won’t be back because of how they treated me and my son for his birthday.
Stayed 2 nights in Apr 2024
Response from Captain on Apr 12, 2024
Dear Breahn, Thanks so much for sharing your thoughts about your stay with us. We are grateful for the feedback, and we take each comment seriously. We genuinely regret not meeting your expectations regarding the inconvenience that you had during your time with us. Please also accept our sincere apologies for the food concerns that you experienced. Each of our menu items is thoughtfully prepared, and we never want a guest to leave without experiencing the wonderful, fresh food that we serve. We have addressed your concerns with our culinary team, and we would welcome another opportunity to make this up to you by showing you the quality and hospitality you deserve. Thank you again for your comments, and we hope you will give us a second chance soon.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

VEERENDRA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location across from convention center
Stayed 1 night in Apr 2024
Response from Captain on Apr 11, 2024
Hey Veerendra, We think we have a pretty great thing going on too, and we love that you enjoyed so many things about Moxy Downtown Los Angeles, especially our fantastic location! It was our pleasure hosting you and we can't wait to welcome you again. Come back anytime!Peace + Love + MOXY,Steve ChoeCaptain

4/10 Poor

destiny

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The elevator has a horrible wait time and the noise level from the rooftop/club in the hotel is 10/10 LOUD. don’t not recommend staying here if you want peaceful sleep.
Stayed 3 nights in Apr 2024
Response from Captain on Apr 10, 2024
Hey Destiny, Thank you for your review. We are sorry for the wait time you experienced with the elevators and the inconvenience this caused. We appreciate hearing from our guests as we continually strive to improve our services. Additionally, we apologize for the noise disturbances, and we will use your feedback in the process of finding solutions to eliminate this issue. We are so grateful for your patience, and we thank you again for being our guest. We hope you will reconsider and stay with us again.Peace + Love + MOXY,Steve Choe,Captain

8/10 Good

Arjun, Kathmandu

Traveled with family and small children
Liked: Cleanliness, staff & service
Design
Stayed 2 nights in Apr 2024
Response from Captain on Apr 9, 2024
Hey Arjun, We loved your rating and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Steve ChoeCaptain

2/10 Terrible

Tyra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Captain on Apr 9, 2024
Dear Tyra, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Peace + Love + MOXY,Steve ChoeCaptain

2/10 Terrible

Sara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Captain on Apr 9, 2024
Hey Sara, We appreciate you choosing our hotel for your visit to Los Angeles. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.Peace + Love + MOXY,Steve ChoeCaptain

8/10 Good

Bridget

Traveled with partner
Liked: Cleanliness, amenities
Property is a hip/modernized hotel to stay at. I don’t recommend it being a place for families but I did see a good amount actually staying there. The pricing for the room was great but the size of the room itself was very small. Convenient location to everything! They do have this area where there is lots of dining options and a music venue on the 8th floor but beware, as that music is loud during the night and it’ll be a bit tough trying to sleep at night, even on the top floor where I was at. Overall decent hotel to stay at.
Stayed 1 night in Apr 2024
Response from Captain on Apr 9, 2024
Hey Bridget, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXY,Steve ChoeCaptain

4/10 Poor

Jasmine

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Captain on Apr 9, 2024
Hey Jasmine, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Peace + Love + MOXY,Steve ChoeCaptain

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at this property. I will say that i didn’t like that some services are not provided like room service and other basic amenities. But the staff was kind and the property is gorgeous
Stayed 4 nights in Apr 2024
Response from Captain on Apr 9, 2024
Hey Latoya, Thanks for the kind review! It is so great to hear how much you enjoyed your overall stay and your interactions with our warm Crew. However, we regret any disappointment you had with some of our amenities. All of us here at Moxy Downtown Los Angeles hope to see you again soon!Peace + Love + MOXY,Steve ChoeCaptain

8/10 Good

EBONY, Lauderdale Lakes

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dislike the property parking prices
Stayed 3 nights in Mar 2024
Response from Captain on Apr 8, 2024
Hey Ebony, Thanks for choosing Moxy Downtown Los Angeles for your stay. While we are thrilled that your overall stay was fantastic, we regret any inconvenience the parking fee may have caused. Our aim is to provide the best overall value for your stay, and we appreciate your feedback as we continually review our pricing structure.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Tanisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool place
Stayed 5 nights in Mar 2024
Response from Captain on Apr 4, 2024
Hello Tanisha, On behalf of our Moxy crew, we love your rating! Sounds like you had a great stay at our unique hotel, and this makes us so very happy. We here at Moxy Downtown Los Angeles can't wait for your return and wish you all the best! Peace + Love + MOXY,Steve Choe,Captain

6/10 Okay

Chad

Traveled with family
Liked: Cleanliness
I was really looking forward to this stay. We found an affordable, well-located, decent hotel with dining options, but we found much of it inaccessible, the building layout baffling, and the amount of HIDDEN FEES exasperating. Outside of the room rate and taxes, it was 60 dollars for valet with no options for self-parking, PLUS 30 dollars per day in resort fees--an additional 100 per night. The layout of the building was baffling. Move into another hotel for certain elevators, but go to the ground floor and outside to another entrance to access some of those areas. I was told repeatedly by staff members that certain venues were open and available, but when we found them, we were turned away (twice!), told we had to go back to our rooms (a full hotel and two elevators away) to make reservations. Another time, we were sent up to the 34th floor only to find services closed. Check-in was chaotic and LOUD. Getting the car out of Valet on the second morning (at 630 am) took a full hour. And there was no coffee in the hotel prior to 630/7 am, depending on when the shop opened. I wouldn't plan to stay again at this one.
Stayed 4 nights in Mar 2024
Response from Captain on Apr 3, 2024
Dear Chad, Thank you for choosing to stay with us and for taking the time to share your feedback about your experience. Please know that your comments are of utmost importance to us and we take them seriously. We believe in being transparent about our unique Moxy experience, and we're sorry to hear that we fell short of your expectations. We are sorry your stay was not exceptional, that is not what we are about. We wish you the best with your travels and would love another opportunity to show you the stay you deserve the next time you are in Los Angeles. Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

Sylvia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great amenities and staff was super helpful and friendly.
Stayed 3 nights in Mar 2024
Response from Captain on Apr 2, 2024
Hello Sylvia, We agree; our great crew, amenities, and style are what make us such a great choice when visiting LA! Thanks for leaving such kind comments for Moxy Downtown Los Angeles, and we look forward to seeing you again.Peace + Love + MOXY,Steve Choe,Captain

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 4 nights in Mar 2024
Response from Captain on Apr 2, 2024
Hi Gordon, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning to Moxy Downtown Los Angeles; we are looking forward to it. Thank you again and safe travels.Peace + Love + MOXY,Steve Choe,Captain

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Captain on Apr 2, 2024
Hi Melissa, We love that our excellent location worked out perfectly for you! We love our location too, along with all the other fun, vibrant things we’ve got going on at Moxy Downtown Los Angeles. We wish you safe travels in the future, and we hope they bring you back this way soon!Peace + Love + MOXY,Steve Choe,Captain

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
We ran out of hot water after 10 mins of showering. Other than that, awesome hotel!
Stayed 1 night in Mar 2024
Response from Captain on Apr 3, 2024
Hi Graciela, Thank you for staying at Moxy Downtown Los Angeles and for your feedback. We are pleased your overall stay was pleasant; however, we are sorry for the issues you had with the lack of hot water in your room. We have addressed this concern, and we hope you will see this as the isolated incident that it was. Thanks once more, and we hope you will choose us again the next time you visit Los Angeles. Peace + Love + MOXY,Steve Choe,Captain

10/10 Excellent

Francela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Captain on Apr 2, 2024
Hey Francela, We are delighted you enjoyed your stay at Moxy Downtown Los Angeles. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to LA.Peace + Love + MOXY,Steve Choe,Captain

10/10 Excellent

Jasmine

Stayed 1 night in Mar 2024
Response from Captain on Apr 19, 2024
Hey Jasmine, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Captain on Apr 1, 2024
Hey Cynthia, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Downtown Los Angeles. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXY,Steve ChoeCaptain

2/10 Terrible

jen

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Captain on Mar 31, 2024
Hey Jen, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Peace + Love + MOXY,Steve Choe,Captain

10/10 Excellent

Jessica, LA MIRADA

Stayed 1 night in Mar 2024
Response from Captain on Apr 16, 2024
Hey Jessica, We are thrilled you had an excellent stay at Moxy Downtown Los Angeles, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Peace + Love + MOXY,Steve ChoeCaptain

8/10 Good

Tyler

Stayed 2 nights in Mar 2024
Response from Captain on Apr 15, 2024
Hi Tyler, Thanks for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Moxy Downtown Los Angeles. We look forward to welcoming you back on your next visit!Peace + Love + MOXY,Steve Choe,Captain

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the staff was amazing!! Very helpful and super kind! The rooms were clean and the views are beautiful!
Stayed 1 night in Mar 2024
Response from Captain on Mar 27, 2024
Dear Vanessa, We loved your review and appreciate you choosing Moxy Downtown Los Angeles for your time in Los Angeles. We have lots more fun planned for the next time you visit, so come again soon!Peace + Love + MOXY,Steve ChoeCaptain