Outdoor pool, open 7:00 AM to 5:00 PM, pool umbrellas, sun loungers
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Reviews of Kimpton Hotel Wilshire, an IHG Hotel

4 out of 5
Kimpton Hotel Wilshire, an IHG Hotel
6317 Wilshire Blvd, Los Angeles, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 471 out of 1001 reviews" "
Rating 8 - Good. 330 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kyung Won

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staffs are nice. The hotel conditions are nice. Just I hate the hair conditioning smell. Other things are good enough
Stayed 1 night in Apr 2024

8/10 Good

Vily

Traveled with family
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Julia, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to museums and lovelyrooftop restaurant. No gym on site but passes to. Community gym 10 min walk away.
Stayed 1 night in Apr 2024

6/10 Okay

Samantha

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Room was small, the front office staff overcharged us $1000. They did get it fixed but it was on our card and they told us that wouldn’t happen.
Stayed 4 nights in Mar 2024

6/10 Okay

Diana

Traveled with pets, Traveled with family
Liked: Staff & service
Overall good staff but room was stuffy and cleaned quickly some areas were missed. The coffee and water area needed to be cleaned a bit bugs were in the water jug.
Stayed 1 night in Mar 2024

10/10 Excellent

Sagirah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and accommodating. The rooms are clean and modern with plush robes and soft bedding. There is a rooftop pool and restaurant!
Stayed 1 night in Mar 2024

10/10 Excellent

Charlie

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

pardeep

Liked: Cleanliness
Gréât location and rooms were nice. The rooms were a little muggy - better circulation would have been great but overall stay was good.
Stayed 3 nights in Feb 2024
Response from Hotel Wilshire on Feb 27, 2024
Thank you for your honest feedback!

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there manly because of its close proximity to the Academy Museum of Motion Pictures.
Stayed 2 nights in Jan 2024
Response from Hotel Wilshire on Feb 5, 2024
We are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Miles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Anytime again
Stayed 4 nights in Jan 2024
Response from Hotel Wilshire on Feb 5, 2024
We glad you enjoyed your stay. See you next time!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Wilshire on Jan 22, 2024
Thank you for your review!

8/10 Good

Lara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Wilshire on Jan 20, 2024
Thank you for your review!

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is key.
The hotel itself was amazing. Friendly staff, sizeable rooms (for LA), great restaurant and rooftop/heated-pool. My only complaint would be the neighborhood. I've stayed at a couple of Kimpton's in LA, and this would have to be my least favorite... only because of the location.
Stayed 2 nights in Jan 2024
Response from Hotel Wilshire on Jan 12, 2024
Thank you for your review!

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Wilshire on Jan 12, 2024
Thank you for your review!

8/10 Good

Susanne, Escondido

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop deck. Lots of extra fees and charges
Stayed 1 night in Dec 2023
Response from Hotel Wilshire on Feb 5, 2024
Thank you for writing your honest feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Hotel Wilshire on Jan 12, 2024
Thank you for your review!

8/10 Good

Samil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Wilshire on Jan 12, 2024
Thank you for your review!

10/10 Excellent

Tate

Stayed 2 nights in Nov 2023
Response from Hotel Wilshire on Jan 5, 2024
Thank you for taking the time to rate us! We will see you next time.

10/10 Excellent

Jimmie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Wilshire on Nov 19, 2023
Thank you for your review, Jimmie! Amazing photo you have provided.

10/10 Excellent

Rickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quietness of the hotel and the friendly staff!
Stayed 2 nights in Oct 2023
Response from Hotel Wilshire on Oct 25, 2023
Thank you for taking the time to write a review. We hope to see you again!

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimpton hotels are great.
Stayed 1 night in Oct 2023
Response from Hotel Wilshire on Oct 22, 2023
Thank you for an amazing rating! We are glad you enjoy our brand.

2/10 Terrible

donald

Stayed 3 nights in Oct 2023
Response from Hotel Wilshire on Nov 19, 2023
Thank you for your honest rating. If there is anything that could assist us with the guest experience, please let us know.

6/10 Okay

Tyler

Liked: Room comfort
Stayed 6 nights in Sep 2023
Response from Hotel Wilshire on Sep 17, 2023
Hello Tyler, thank you for taking the time to provide an honest rating.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff was very personable. Watch out for the resort and guest amenities fees.
Stayed 1 night in Sep 2023
Response from Hotel Wilshire on Sep 6, 2023
Thank you for your review, Angela! We hope to see you again in the future.

2/10 Terrible

Yulissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Wilshire on Sep 5, 2023
Hello Yulissa, thank you for taking the time to give us your honest rating. Please let us know if there is anything we can do to ensure a top rating on your next stay.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop!
Stayed 4 nights in Aug 2023
Response from Hotel Wilshire on Sep 3, 2023
We are so happy you love our rooftop! We hope to see you next time.

6/10 Okay

Janie

Traveled with family
NA
Stayed 2 nights in Aug 2023
Response from Hotel Wilshire on Aug 12, 2023
Thank you for taking the time out of your day for your honest rating. We hope you stay with us again in the future to show you the Kimpton Experience you deserve!

8/10 Good

Tamra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction and trash debris around town was not ideal but the facility itself was fantastic.
Stayed 1 night in Aug 2023
Response from Hotel Wilshire on Aug 11, 2023
Thank you for your review, Tamra! We are glad that you enjoyed the facilities at the hotel.

6/10 Okay

Wei

Traveled with partner
Liked: Cleanliness
I have stayed at my share of 4-star hotels, and this was not a 4-star experience. In fact, there are 3-star hotels that deserve a higher rating in comparison. Pros: - The hotel is located in a safer neighbourhood relative to the DTLA area and provided easy access to our destinations. - Considering it is on a busy road, it was very quiet and we were not bothered by any noises. - Modern and well-kept. - Ample bathroom counter and shower space. - Has cute little rooftop bar with great cocktails. - Very polite valet service. Cons: - We stayed for 8 nights and were only given one pair of slippers. When we asked for a second pair, we were told they were out of stock and would have to wait a few days. A few days went by and when we asked again, we were told they didn't stock slippers. (??) - No pen/penpad in the room, and it was difficult to get in touch with the front desk when we needed assistance. - Room service removed our water glasses one day and left us without any. When we called the front desk to ask for some, they were delivered after two hours. - There are a number of hidden fees to watch out for, in particular the $46/night valet parking, as well as the $25/night service charges (which include WiFi). - In-room snacks were outrageously priced. - Staff were polite, but not extremely warm or helpful. Overall, was it horrible? No. However, I'm astounded at the level of service and lack of basic amenities for a hotel with a 4-star rating. Would not stay here again.
Stayed 8 nights in Jul 2023
Response from Hotel Wilshire on Aug 3, 2023
Hello Wei, and thank you for taking the time to express your concerns as well as highlights of the hotel. We take them very seriously, and we have already notified the proper departments of your feedback.

10/10 Excellent

chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Loves breakfast on the roof by the pool. Best breakfast in a long time.
Stayed 1 night in Jul 2023
Response from Hotel Wilshire on Jul 27, 2023
Hello Chris! Thank you for your amazing review. We hope to see you again soon!

10/10 Excellent

Ralph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit hard to see from the street with only a small sign on the building. Once arrived service, cleanliness and comfort were great.
Stayed 1 night in Jul 2023
Response from Hotel Wilshire on Jul 27, 2023
Hello, Ralph! Thank you for taking the time to write such a positive review. We hope you join us again on your next travels!

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service
Things were stolen from our room and things taken out of the mini bar while we were out for the day. The hotel charged us the mini bar consumption and didn’t seem too phased by the fact that our stuff went missing. Assured us that housekeeping was well trained.
Stayed 5 nights in Jul 2023
Response from Hotel Wilshire on Jul 27, 2023
Hello David! We take these types of allegations very seriously at the hotel. We have forwarded your concerns to the appropriate department for further investigation.

10/10 Excellent

Stuart

Stayed 1 night in Jul 2023
Response from Hotel Wilshire on Aug 3, 2023
Thank you for your review, Stuart!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Wilshire on Jul 4, 2023
Thank you for a wonderful rating!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Wilshire on Jul 4, 2023
Thank you for taking the time to give us a great rating!

6/10 Okay

Keith, Matthews

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
First room air and TV didn't work. Had to switch rooms. 3rd day had no hot water for the shower, when we were trying to get around!
Stayed 5 nights in Jun 2023
Response from Hotel Wilshire on Jun 29, 2023
Hello Keith, thank you for taking the time to write your experience. We will take your review and use it to better the guest experience here at The Kimpton Hotel Wilshire

6/10 Okay

Parul

Liked: Cleanliness, staff & service
Great neighborhood
Stayed 3 nights in Jun 2023
Response from Hotel Wilshire on Jun 29, 2023
Parul, thank you for your honest rating. We appreciate you taking time out of your day to tell us how your experience was.

8/10 Good

Gary, Berkeley

Traveled with partner
Liked: Cleanliness, staff & service
Very nice staff. The rooms are nothing special, and the pool is quite small. Convenient location on Wilshire close to museums and shoppingl
Stayed 1 night in Jun 2023
Response from Hotel Wilshire on Jun 29, 2023
Hello Gary, thank you for taking the time to share your experience at our hotel. We appreciate your honest feedback, and we will use this to better the guest experience.

10/10 Excellent

linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great but don’t book through hotels.com they do not honor their free night rewards program anymore
Stayed 2 nights in May 2023
Response from Hotel Wilshire on Jun 16, 2023
Thank you for a wonderful rating! We hope you visit us again very soon.

2/10 Terrible

ISAAC

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Hotel Wilshire on Jun 16, 2023
Thank you for your honest rating. We apologize for the less than stellar stay with us, but we hope you give us another chance in the future.

8/10 Good

Corey

Stayed 3 nights in May 2023
Response from Hotel Wilshire on Jun 16, 2023
Thank you, Corey, for your honest rating! We appreciate the time you took to let us know how you feel.

10/10 Excellent

Robin, San Ramon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you've got a meeting at the Museum of Motion Pictures. Easy safe walk, but the Kimpton did provide me with an Uber. Nice touch.
Stayed 1 night in May 2023
Response from Hotel Wilshire on May 17, 2023
Thank you for taking time from your day to write you honest review. We are glad you enjoyed your stay and the amenities we offer!

8/10 Good

cindy

Traveled with group
Nice rooftop view!
Stayed 3 nights in Apr 2023
Response from Hotel Wilshire on Apr 29, 2023
Hello, Cindy! Thank you for the rating! We quite enjoy the rooftop for the views, too.

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Hotel Wilshire on May 14, 2023
Thank you for a wonderful rating! We hope you stay with us again soon.

10/10 Excellent

Dina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near an event I was working at
Stayed 1 night in Apr 2023
Response from Hotel Wilshire on Apr 15, 2023
Thank you, Dina, for sharing your feedback!

4/10 Poor

troy

Business traveler
Liked: Staff & service
Disliked: Amenities
Too many extra fees they they call convenience and luxury, but are just ways to get more money out of each stay.
Stayed 2 nights in Apr 2023
Response from Hotel Wilshire on Apr 15, 2023
Hello, Troy. Thank you for providing your honest feedback to us. We do strive to list out all fees on all of our websites as much as we can. We will definitely look into this matter to make sure they are more visible.

10/10 Excellent

tony

Stayed 3 nights in Apr 2023
Response from Hotel Wilshire on May 14, 2023
Thank you for your honest rating! We hope that you join us again soon.

10/10 Excellent

Prue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a few hiccups things worked out.
Checkin was a bit of a hiccup but once the manager reviewed the details things smoothed out. We inadvertently left an orchid gift at the front desk during checkin and it mysteriously disappeared. Valet parking had a long line. Beyond that the hotel was clean, the roof top restaurant was the perfect place for a birthday brunch with amazing service. *that was the highlight of the stay.
Stayed 2 nights in Apr 2023
Response from Hotel Wilshire on Apr 10, 2023
Hello, Prue! Thank you so much for your feedback. We are glad things did work out for you during your stay in the end even though you had a couple hiccups. We are especially thrilled you enjoyed our rooftop restaurant!

10/10 Excellent

Amy

Stayed 1 night in Apr 2023
Response from Hotel Wilshire on Apr 10, 2023
Thank you for taking the time to give us your honest rating!

6/10 Okay

Luca

Stayed 3 nights in Mar 2023
Response from Hotel Willshire on May 14, 2023
Hello Luca! Thank you for your honest rating. If there is anything that could make your next stay more comfortable, please let us know.