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Overview of Sheraton Grand Los Angeles

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Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Sheraton Grand Los Angeles

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationStaples Center13 min walk
    Popular LocationWalt Disney Concert Hall15 min walk
    Popular LocationLos Angeles Convention Center17 min walk
    AirportLos Angeles, CA (LAX-Los Angeles Intl.)19 min drive

Choose dates to view prices

Club Room, 1 King Bed, Non Smoking, City View

  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, City View

5/5 guest room rating
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking

4.4/5 guest room rating
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

4.2/5 guest room rating
  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, Non Smoking (Murphy bed)

  • 750 sq ft
  • Sleeps 3
  • 1 Twin Murphy Bed

Traditional Room, 1 King Bed, Non Smoking

4.7/5 guest room rating
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

5/5 guest room rating
  • 750 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Los Angeles

Located in Los Angeles, Sheraton Grand Los Angeles is connected to a shopping center. Walt Disney Concert Hall and Microsoft Theater are cultural highlights, and travelers looking to shop may want to visit Melrose Avenue and Los Angeles Flower District. Looking to enjoy an event or a game? See what's going on at Staples Center or Dodger Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: 7th Street - Metro Center Station is just steps away and Pershing Square Station is 10 minutes by foot.
Popular Location

What's nearby

  • Pershing Square - 6 min walk
  • OUE Skyspace LA - 7 min walk
  • Staples Center - 13 min walk
  • Walt Disney Concert Hall - 15 min walk
  • Los Angeles Convention Center - 17 min walk

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • 7th Street - Metro Center Station - 2 min walk
  • Los Angeles Intl. (LAX) - 19 min drive

Restaurants

  • District on the Bloc — 1 min walk
  • Hope Street Bar — 1 min walk
  • Elevate Lounge @ Penthouse — 3 min walk
  • Takami Sushi & Robata — 3 min walk
  • IHOP — 4 min walk

About this property

Sheraton Grand Los Angeles

Pet-friendly hotel connected to a shopping center in Downtown Los Angeles, walk to Pershing Square
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 496 rooms boast deep soaking tubs and offer WiFi and pillowtop beds. Room service and coffee makers are standard, as are LCD TVs with cable channels. Change of towels is available on request.
Sheraton Grand Los Angeles offers 496 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 44.00 per night)
  • Valet parking on site (USD 54.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 16 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Spanish

Business services

  • 24-hour business center
  • Conference space (10000 square feet)
  • Meeting rooms - 9

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - December 2015
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 47-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in fee for check-in between 9:00 AM and 2:00 PM (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Dogs welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 70.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 16 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 44.00 per night
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 9:00 AM and 2:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Sheraton Los Angeles Downtown
Los Angeles Downtown Sheraton
Sheraton Grand Los Angeles Hotel
Sheraton Hotel Los Angeles Downtown
Sheraton Los Angeles Downtown
Sheraton Los Angeles Downtown Hotel
Los Angeles Sheraton
Sheraton Los Angeles
Sheraton Grand Los Angeles Hotel
Sheraton Grand Los Angeles Los Angeles
Sheraton Grand Los Angeles Hotel Los Angeles

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 524 out of 918 reviews
5 - Excellent 57%
Rating 4 - Good. 256 out of 918 reviews
4 - Good 28%
Rating 3 - Okay. 73 out of 918 reviews
3 - Okay 8%
Rating 2 - Poor. 30 out of 918 reviews
2 - Poor 3%
Rating 1 - Terrible. 35 out of 918 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room , small shower very dirty , pillows with stains , they charge you $ 54 valet parking per night and don’t ofer full service during the weekend. They dont tell you that before you make the payment. If you have any complain for hotel they say talk to Expedia because you didn’t book it with us :(
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location.
Stayed 5 nights in Apr 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
N/A
Stayed 3 nights in Apr 2021

1/5 Terrible

Stayed 3 nights in Apr 2021