Dear David,thank you very much for taking a moment to share your experience.We are proud to deliver great value to our guests, so we are glad that you found our hotel to be of your liking. We hope you will visit us again soon. Best Greetings! Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Julia,Thank you for your review following your recent stay with us.We are concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us.Please rest assured; your comments have been shared with the responsible department for an appropriate follow up as we truly hope you will give us another chance to welcome you soon again.Until then we wish you all the best,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Charles,Thank you very much for your words and your positive evaluation.We are very happy to know that you left with such pleasant feelings and we hope to welcome you again soon.Best regards,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Pat,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that overall you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Maria Guadalupe,Thank you very much for your positive review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear James,Thank you very much for your evaluation. We are happy to know that you enjoyed our service. Your impressions will be forwarded to the responsible department to be taken into account for future improvement. We hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Flourance,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear christopher,Thank you for sharing your feedback with us. While it is great to read you appreciated the breakfast variety, we are very concerned to learn of your inconveniences during your stay, as we want all of our guests to experience some great holidays while staying with us. We hope to have the opportunity to welcome you soon again so that we can provide a better experience.Respectfully,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Mani,Thank you for staying with us.It is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients. We regret that we failed to live up to your wishes and we do check daily our food offer, combining quality and variety catering for all tastes. We strive to make all of our guests feel welcome and relaxed during their time with us. Best Regards,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Alireza,We are very pleased to read your kind comments and to know that you have positively valued different aspects of the hotel.We are sorry you were not entirely satisfied with the restaurants food choices as we give great importance to meet all guests expectations.We hope that you will visit us again soon and be able to offer you another great and unforgettable experience with us.Kind regards,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Bianca,Thank you very much for choosing us and for sharing your review about your last stay.We are very happy to hear that we were able to provide you with a comfortable experience.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Denise Cheryl,We enjoyed reading your generous review of our hotel Hotel Riu Palace Cabo San Lucas.It was a pleasure having you stay with us and we are glad that overall you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear richard,Thank you for your great review and for spending time with us at the Hotel Riu Palace Cabo San Lucas.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Bonita,We appreciate your kind words. Your comments are very valuable to us and we are glad that you have enjoyed the services provided to the fullest. We look forward to welcoming you again soon.Best regards,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Brody Elton,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Brent,We appreciate your feedback, as it helps us understand which aspects we can focus on and improve. Sometimes it is difficult to match all our guests’ preferences regarding the bed. We would have liked to have been informed regarding this during your stay in order to help you upon request with additional mattress toppers. We are sorry that the mattresses were not to your satisfaction.Our front desk staff is always willing to assist when requested.We will be following this up further, as it is our hope you will consider a future visit, in order to experience the level of hospitality that is typical of our hotels.Best Regards,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear KALYNN,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Eric,Thank you so much for your nice words and for the rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear karla,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Cyrus,Thank you very much for choosing us and for sharing your review about your last stay.Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.Please rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority.Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience.With our best hopes we remain,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Justice Elieja,Thank you for taking the time out to leave a great review!We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Latishia,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to meet your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Samuel Robert,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know that you enjoyed your stay.It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear Javier,Thank you for your great review and for spending time with us at the Hotel Riu Palace Cabo San Lucas.We completely understand the importance of a restful sleep, we apologize for the inconvenience you experienced because of the noise. We would have liked to have been informed about all your inconveniences during your stay so we could have helped you to resolve this. It would be great to welcome you soon again! Hotel Riu Palace Cabo San LucasOnline Reputation Manager

Dear AnnaMarie,Thank you very much for your nice words and for your evaluation. We look forward to welcoming you again soon in one of our premises. With our best wishes we remain,Hotel Riu Palace Cabo San LucasOnline Reputation Manager