Front of property - evening/night

Reviews of Apple 2 Guesthouse

2.5 out of 5
Apple 2 Guesthouse
16 Chao Fa Ngum Road 01/16, Ban Hoxieng, Luang Prabang

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff. Good location with lots of food and drink options.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Friendly very helpful staff clean room Close to night market easily going restful time in Luang Prabang
Stayed 3 nights in Feb 2020
Response from Jimmy on Feb 29, 2020
Hi there, Thank you very much for staying with us, we all enjoyed hosting you very much and we look forward to hosting you again next time.

10/10 Excellent

a, New York New York

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very warm and friendly and helpful the prices were great and it was convenient to the night market
Stayed 2 nights in Feb 2020
Response from Jimmy/ team on Mar 5, 2020
Hi There, Thank you so much for your fantastic review that you gave to Apple2 Guesthouse. We all appreciate your kindness very much and we all hope that you will return to stay with us again soon.

6/10 Okay

Fay

Liked: Cleanliness
In general clean and comfortable. But staff did not speak English well and could not give me proper info.
Stayed 2 nights in Jan 2020
Response from Jimmy on Mar 5, 2020
Hi Fay, Thank you very much for staying with us and we all enjoyed hosting you. Sorry for the inconvenience to communicate with my stay for little guesthouse I have 3 staffs there as detail below: 1. Daytime receptionist - front desk 2. Nighttime receptionist - front desk 3. Cleaner for daytime if my daytime receptionist has gone outside my cleaner with cover the desk so she speaks a little bit of English so you might have a conversation with her. sorry for inconvenience

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great. Clean, comfortable, spacious room, friendly and helpful staff, and an absolutely fantastic location!
Stayed 1 night in Jul 2019
Response from Jimmy on Aug 8, 2019
Thank you very much for your kind review, we appreciated, we hope to host you again in the future. Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - few steps to coffee shops, convenient store, ATMs, night and morning market, etc. Walking distance to most tourist spots. Room is big and clean.
Stayed 2 nights in Apr 2019
Response from Jimmy on Apr 7, 2019
Dear my valued guest, Thank you so much for your kindness, we appreciate your effort for giving us an excellent review. We also really glad to hear that you enjoyed your stay with us. We all hope to have an opportunity to hosting you again. Regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, price, staff
Stayed here for 3 nights, the room was clean and a really good size. The bed was very comfortable and the shower was nice and hot The staff looked after us very well, nothing was too much trouble. Helped us book a decent motorbike / airport taxi. The location is great, only a couple of minutes walk from the night market and plenty of shops and cafe Will stay here again if we return
Stayed 3 nights in Jan 2019
Response from Jimmy/Owner on Jan 20, 2019
Thank you very much Paul for your nice review, we are glad to hear that you had a fantastic time in Luangprabang and enjoyed your stay with us at Apple2 Guesthouse. We all look forward to see you again next time. ( Have a great trip). Regards Jimmy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Gd location at great price
Stayed 2 nights in Dec 2018
Response from Jimmy on Dec 23, 2018
Thank you very much for your review, we appriciated, and and we you had good holiday in Luang prabang. Best Regards, Jimmy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable
This is a pretty nice place. We stayed in two different rooms: the second floor ones which had interior wood wall panels and the first floor with painted walls. We appreciated the screens on windows which is very rare in Las/SE Asia. Showers could use some curtains but at least water didn't splash too much all over the place. The rooms were always cleaned and wifi was really strong and reliable. Coffee is available 24/7 on the second floor balcony. The only gripe I have about this place is that the female staff is pretty loud starting really early in the morning. Other than that the staff is nice, welcoming and helpful.
Stayed 2 nights in Jan 2018
Response from Jimmy/owner on Mar 3, 2018
Hi There, Thank you very much for staying with us and gave us an exellent review. We appreciate your kindness. I'm very sorry about the loud noise from my cleaner. I told her and she won't do that again. Thank you

8/10 Good

Verified traveler

Liked: Cleanliness
Good overall. Nice cozy friendly staffs, lovely people. We will be back.
Stayed 2 nights in Jul 2017
Response from Jimmy Saipaseuth on Aug 8, 2017
Greetings from Apple guesthouse Luang prabang. We hope you had a good return trip from Luang prabang to your home. The entire team at Apple guesthouse wish to thank you once again for being our guests. It was a real pleasure to have you with us. As you know, we are a family-run guesthouse and we are always trying to improve our services. So if you have any feedback to share, we would really appreciate it. We hope you truly enjoyed your stay with us and that you took home some lasting memories of your holidays here. Best regards, Jimmy & Nou

8/10 Good

Jonathan, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly opened Guesthouse
Newly acquired by Jimmy. He and his staff are polite, helpful and accommodating. The guesthouse had good facilities and is close to the markets and temples. Plenty of minibus drivers nearby offering good prices for excursions. There's also a handy mini-mart nearby. One thing we did find was that the street outside becomes a little noisy first thing in the morning but this didn't really disturb us too much and wouldn't put us off staying in the future.
Response from Jimmy on Feb 11, 2018
Hi Jonathan, Thank you very much for staying with us and we enjoyed hosting you too and we hope to meet you again.

8/10 Good

Wipaporn

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019
Response from Jimmy-Owner on Aug 29, 2019
Hi There, Thank you very much for giving us your nice review, we appreciate your kindness and time. we hope to hosting you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Jimmy and staffs of Apple guesthouse on Apr 4, 2019
Thank you very much for stayed with us and thank you for scored us, we hope to see you again next time

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
โดยรวมห้องพักดี ติดหน้าต่างไม่สามารถเปิดออกได้ติดตึกด้านข้างทำให้ดูอึดอัด
Stayed 2 nights in Oct 2018
Response from Jimmy/Owner on Nov 8, 2018
Hi There, Thank you very much for staying with Apple2 Guesthouse. All of the room have windows, some room have 1 or 2 or 3 windows. We close the window because most of the guests like to use air-con if you are using air-con and open the windows at the same time. The room will not be cold and the air-con will work harder and in the end it will blow up a capacitor. If you don't need air-con then you can open all windows. If you don't want to open by yourself then you can tell my staff at the front desk to do that for you. Thank you

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt litet lugnt hotell. Nära till nightmarket, nära till Mekongfloden och centrum. Vänlig hjälpsam personal!
Stayed 1 night in Oct 2018
Response from Lounny on Nov 1, 2018
Thank you so much for stayed with us Anna, You are very nice and kind person, we love to hosting you. enjoy your travelling. Best of luck from Apple2 guesthouse's team.

6/10 Okay

magicwine, SEL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
나쁜건 전혀 아니지만 조금 더 예산을 씁시다. 창문을 마음대로 열 수 없어요. 이 좋은 루앙프라방에서.....
Stayed 1 night in Oct 2018
Response from Jimmy/Owner on Nov 8, 2018
Hi There, Thank you very much for staying with Apple2 Guesthouse. All of the room have windows, some room have 1 or 2 or 3 windows. We close the window because most of the guests like to use air-con if you are using air-con and open the windows at the same time. The room will not be cold and the air-con will work harder and in the end it will blow up a capacitor. If you don't need air-con then you can open all windows. If you don't want to open by yourself then you can tell my staff at the front desk to do that for you. Thank you

8/10 Good

hyunju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
접근성이 좋네요
조마베이커리에서 조금 들어간 곳 이어서 이동하기 좋았어요.. 화장실이 조금 불편 했지마나 지내기에는 무리 없었어요 탁발하는 곳이랑도 엄청 가까워요
Response from Jimmy/owner on Mar 3, 2018
Hi Hyunju, Thank you for staying with Apple2 Guesthouse and we hope that you enjoyed your stay. We also will try to improve the property in our low season.

6/10 Okay

Verified traveler

Liked: Cleanliness
*_*
location is ok. clean. service is so so. room is small. poor sound insulation.have not hair dry *-^
Response from Jimmy/owner on Mar 3, 2018
Hi There, Thank you for your feedback and we will arrange more hair dryer for all room again because our old oen have broken just the day before you checked in. Thank you

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix.
Très bien situé, modeste mais très agréable surtout là gentillesse de Mi, qui nous a tout bien organisé comme on voulait avec en plus l'agréable surprise d'une chambre triple à la place de la double qu'on avait réservé.
Stayed 2 nights in Nov 2017
Response from Jimmy Saipaseuth on Nov 29, 2017
Hi Bon, Thank you very much for staying with Apple2 Guesthouse, we are very glad to have an opportunity to host you. You both are very friendly, easy going and flexible and kind. We also are very happy to hear that you enjoyed your stay. We hope to hope you again in the future. Regards Jimmy

8/10 Good

Ryoh, Japan

Liked: Cleanliness, staff & service
場所が分かりやすい
ゲストハウス街にあるホテルです。場所が、ツーリストインフォメーションからほど近く迷わず行けると思います。 部屋も広く、スタッフはとてもフレンドリーでした。
Stayed 2 nights in Nov 2017
Response from Jimmy/Owner on Nov 6, 2017
Thank you for staying with us and we hope to see you again sometime in the future. Kind regards Jimmy