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Reviews of Hotel Mercure Lublin Centrum

3 out of 5
Hotel Mercure Lublin Centrum
Aleje Raclawickie 12, Lublin, Lublin

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 188 reviews" "
Rating 8 - Good. 81 out of 188 reviews" "
Rating 6 - Okay. 21 out of 188 reviews" "
Rating 4 - Poor. 5 out of 188 reviews" "
Rating 2 - Terrible. 1 out of 188 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place to stay, quiet and convenient.
Stayed 1 night in Jan 2024

6/10 Okay

Edward

Stayed 6 nights in Oct 2023

10/10 Excellent

Charles

Stayed 1 night in Dec 2022

10/10 Excellent

TOMASZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff treat you like family. We have come to this hotel for years and appreciate the friendly, responsive and efficient team that has been with this hotel for many years.
Stayed 6 nights in Oct 2022

8/10 Good

clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, excellent location, small room but clean and efficient. Good breakfast and excellent parking location
Stayed 2 nights in Apr 2022

8/10 Good

Dawid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great waffles
Good breakfast with waffles and machine for fresh juice
Stayed 1 night in Dec 2021

10/10 Excellent

Gurmail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 10 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable budget option close to city center
The room was clean and comfortable, what you would expect for a hotel of this level. Bed-sheets and mattresses allowed for a good rest; bathroom was simple (not very new) but shower was correct and with good water pressure. A solid option for budget travelers, whether you go for business or with the family.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

david

Good downtown stay with little space
The location is good, near the Catholic University, the Musical Theater, and close to downtown. Breakfast is excellent with eggs cooked to order and a wide variety of other breakfast items. However the room is quite squished--two large bags and carry-ons barely fit--and the air conditioning is not occupant controlled.
Stayed 3 nights in Sep 2018

10/10 Excellent

jadwiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was extremely friendly and accommodating. Good breakfast. A little far from Old Town.
Stayed 6 nights in Aug 2018

8/10 Good

David

Reasonable hotel in terms of room and good value for money. Negative is the large building site opposite where work started quire early the next morning. Positive is it is fairly close to the city centre, which was very nice on a Friday evening
Stayed 1 night in Aug 2018

10/10 Excellent

Wojtek, Silver Spring MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good location good service and great food at a very reasonable price
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bardzo dobry hotel
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,very pleasant staff, very good buffett,
Stayed 9 nights in May 2018

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities, room comfort
Hotel Mercure highly recommended
This hotel is ideal for anyone visiting the Catholic University of Lublin, as it is right next door. This hotel is also very good. The breakfast is excellent. The receptionists are very helpful. Wifi worked, but was a bit slow.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel 20min walk from the Old Town
We arrived at 1 a.m. and were at first allocated a room on the 4th floor, when the receptionist saw my husband was disabled, she reallocated us onto the 1st floor. Unfortunately the room was not ready so we used another room for the first night - we moved into the correct room first thing in the morning. The hotel staff were all exceptional. After the first unfortunate night we were extremely pleased with our stay and the way we were treated. Excellent buffet breakfast.
Stayed 4 nights in Apr 2018

8/10 Good

Judith Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Noisy room, no AC
Terrible experience. Although all rooms are indicated to have an AC, it is centrally controlled and is off when the weather is deemed to be cool. However, rooms are stuffy, and opening a window might not be an option if one wants to sleep late because of the noise from a nearby construction site (work starts at 7 AM). The inside noise is bothersome too -- heard the next door neighbors and the steps from above quite well, and the slamming of doors is very audible too.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
nice location..close enough to town
not all reception staff friendly. menu not enough choice we had to eat same each time.. i booked 5 rooms 2 of which were put guests into rooms they knew were having problems with air condition.. next day they were moved rooms with other guests... not acceptably.
Stayed 5 nights in Aug 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Breakfast good - why can't ANY hotel have efficient toasters !!, city centre just walkable; car parking payments complicated; only downside... shower doors collapsed trapping partner .. once she was extracted repair promptly effected.
Stayed 3 nights in Jul 2017

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Comfortable and Clean
Lovely stay. The staff were helpful. Room was clean and comfortable.

10/10 Excellent

Sakthikumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and a clean hotel
Beautiful hotel , friendly staff . Close to university , ideal for visiting family studying there .

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Response from General Manager on Aug 23, 2016
Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

8/10 Good

Alex, Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent choice for business travel
It was business trip. The room was ample, with free soaps, shampoons, and body creams and even tooth brushes and pastes (that is unusual at the hotels). Very good choice of TV channels who speaks or learns foreign languages. Promotion at the restaurant - free lamp of vine with a main course.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Lublin city center
Checked in late with no problems, was offered breakfast. Good wi-fi.

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Zhulieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Baubux, VNO

Liked: Cleanliness, staff & service, room comfort
Good hotel close to city center
Good hotel with good staff and good food. Could be repaired. Elevators, corridors and lobby require renovation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jan, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK.
OK.

6/10 Okay

Joan, Seattle

Liked: Cleanliness, staff & service
A bit of a walk to Old Town from cramped quarters.
The room was very small. It felt cramped for two people. The hotel colors were garish, in my view. The location was good for a couple who like to walk into the old town (about 1/2 mile). That was the closest option for breakfast or dinner unless we chose to eat at the hotel. The staff were nice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel gets everything right.
This hotel gets everything right! Price was right for the excellent quality. Friendly desk staff. Delicious food in the restaurant. Convenient to buses to the central city. Short taxi ride from the train station. Superbly cleaned rooms. Comfortable beds in the "superior" rooms.

8/10 Good

teresa , new york

Liked: Cleanliness, staff & service, room comfort
very nice and friendly staff,specially Katarzyna Ostrowska,bardzo pomocna,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great location, very good service, moderate price. Recommended for tourists and business guests.

10/10 Excellent

Sean, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, bright, clean and good value
This is a modern bright hotel near the university end of Lublin, but also within about 15 minutes walk from the old city. The restaurant served excellent fresh pasta (though the wallpaper music was, to my taste, awful), the room was smallish but very well equipped (including the toiletries), seemed newly done up, with a very comfortable bed and great shower. There is a gym, but I tend to used stairs in place of a gym. Reception and waiters were very pleasant. So very good all around, and for the price excellent.

8/10 Good

Gina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the city centre
I chose the hotel as it was conveniently located and I was able to do some sightseeing as well as visiting my family.

10/10 Excellent

JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

tim, essex, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in walking distance of the old town
Very helpful and pleasant staff. A good breakfast. Very clean rooms and everything worked as it should. Pretty much all I could ask for in a hotel. I felt very comfortable there.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

rob, london

Liked: Cleanliness, staff & service, room comfort
good location
Staff was very helpful spoke good English

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Abepatriarca, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel to spend a night
We just wanted to spend the night after visiting Majdanek Camp, and rest in order to continue our car trip in Poland.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
Good location, next to KUL. Lublin was much better than expected as a destination and the weather was v good.

10/10 Excellent

Rob, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay here again!
Great experience! Great location in Lublin, close to downtown area. Rooms very clean, nice bathroom, good restaurant, good breakfast. Guarded parking lot (this is always a plus when you are traveling). I would definitely recommend this place to anyone staying in the Lublin area.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kamilla

Liked: Cleanliness, staff & service, room comfort
A little bit out of the city senter.