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Altstadt Hotel Krone Luzern

Photo gallery for Altstadt Hotel Krone Luzern

Front of property
Triple Room | Minibar, in-room safe, desk, blackout drapes
Quadruple Room | Minibar, in-room safe, desk, blackout drapes
Quadruple Room | Minibar, in-room safe, desk, blackout drapes
Triple Room | Minibar, in-room safe, desk, blackout drapes

Overview of Altstadt Hotel Krone Luzern

Altstadt Hotel Krone Luzern

3.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
Weinmarkt 12, Lucerne, CH-6004

Explore the area

  • Popular LocationChapel Bridge4 min walk
  • Popular LocationKKL Lucerne9 min walk
  • Popular LocationLake Side Promenade10 min walk
  • AirportZürich (ZRH)55 min drive

Room options

About this area

Lucerne

Altstadt Hotel Krone Luzern is located in Old Town Lucerne, a neighborhood in Lucerne, and is near a train station and near the boardwalk. Mill Bridge and Musegg Wall are local landmarks, and some of the area's attractions include Natur-Museum and Richard Wagner Museum. Kanuwelt Buochs GmbH and Garten der Stille are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing.

What's nearby

  • Lucerne Town Hall - 2 min walk
  • Mill Bridge - 2 min walk
  • Chapel Bridge - 4 min walk
  • KKL Lucerne - 9 min walk
  • Lake Side Promenade - 10 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 57 min drive

Restaurants

  • Tandoori - 2 min walk
  • Opus - 3 min walk
  • Phanat Thai - 3 min walk
  • Li Tai Pe - 3 min walk
  • Jazzkantine - 3 min walk

About this property

Altstadt Hotel Krone Luzern

3-star historic hotel located in Old Town Lucerne
At Altstadt Hotel Krone Luzern, you can look forward to shopping on site, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • A computer station, smoke-free premises, and tour/ticket assistance
  • Luggage storage, a front desk safe, and multilingual staff
  • Guest reviews give good marks for the helpful staff and location
Room features
All 29 rooms boast comforts such as heated floors, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Heating and portable fans
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Heated floors, daily housekeeping, and desks

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CHF 27 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: CHF 19 for adults and CHF 12 for children
  • 1 restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 4.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 19 for adults and CHF 12 for children (approximately)
  • Self parking fee: CHF 27 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Krone Luzern pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much does it cost to stay at Altstadt Hotel Krone Luzern?

As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on Dec 20, 2022 start from $129.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Altstadt Hotel Krone Luzern?

Self parking is available for CHF 27 per day.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in is from 3 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Krone Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Krone Luzern located?

Located in Old Town Lucerne, this historic hotel is steps from Lucerne Town Hall, Mill Bridge, and Rosengart Collection. Jesuit Church and Hertensteinstrasse are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Can I cancel my reservation for free at Altstadt Hotel Krone Luzern and receive a full refund?

Yes, Altstadt Hotel Krone Luzern offers free cancellation on select room rates, because flexibility matters! Please refer to Altstadt Hotel Krone Luzern cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 427 out of 996 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 434 out of 996 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 112 out of 996 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 11 out of 996 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 12 out of 996 reviews" "
" "2 - Terrible 1%

9.0/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

YAN CHE
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2022

10/10 Excellent

Erlinda
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property itself is superb but during the night when you sleep a lot of noises going around because of those delivery vehicles for the stores that so rounded the property..
Stayed 2 nights in Nov 2022

8/10 Good

Ryan
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and clean.
Stayed 5 nights in Nov 2022

10/10 Excellent

Khawaja, durham
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Convenient to everything. Very friendly and helpful staff. Clean comfortable rooms. Comfortable beds.

10/10 Excellent

BEE CHOO
Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Near to shops
Stayed 2 nights in Oct 2022

8/10 Good

Edwin Kee Cheong
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a tad bit too small but all in all it is still a pretty good hotel with good breakfast located in the old town part of luzern. No air conditioning as with most swiss hotels so be prepared if you ever do come during summer.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jeanne
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If in Lucerne again, we will definitely stay here. Font desk staff are top drawer as was our room. Priced right.
Stayed 1 night in Oct 2022

10/10 Excellent

Jessica
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property locates near train station, very convenient walking around old towns area , so many shopping and lots of choices of different varieties of meal and restaurants . The room is only average size but provides all standard amenities including a small fringe .The breakfast was supre with sparkle water and champagne, orange and apples were provided too. I certainly will be back .
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Katherine, Seattle
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located hotel in the center of Old Town Luzern. Easy to access from the train station and many shops and restaurants. The hotel breakfast was also very good and available until noon. Staff was helpful and efficient.
Stayed 1 night in Aug 2022