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Hotel Ciudad de Alcalá

2.0 star property
Hotel in Alcala de Henares with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Ciudad de Alcalá

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Front of property
Triple Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Food court
Bathtub, hair dryer, towels
Reviews
7.2

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:30 AM
The price is $52
$57 total
includes taxes & fees
Jul 1 - Jul 2

Explore the area

Map
C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807
  • Popular LocationPlaza Cervantes9 min walk
  • Popular LocationConvent of Las Clarisas de San Diego9 min walk
  • Popular LocationUniversity of Alcala9 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)23 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Marlon
Mar 1, 2024
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Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Double or Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

Single Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 2 Twin Beds OR 3 Twin Beds

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About the neighborhood

Alcala de Henares

Located in Alcala de Henares, Hotel Ciudad de Alcalá is in the city center and near a train station. Monastery of San Bernardo and Teatro Salon Cervantes are cultural highlights, and travelers looking to shop may want to visit La Garena Plaza Shopping Center and Oasiz Shopping Center. Parque Europa and Diversion en la Granja are also worth visiting.
Visit our Alcala de Henares travel guideOpens in a new window

What's nearby

  • Plaza Cervantes - 9 min walk
  • Convent of Las Clarisas de San Diego - 9 min walk
  • University of Alcala - 9 min walk
  • Cervantes Birthplace Museum - 10 min walk
  • La Garena Plaza Shopping Center - 6 min drive

Getting around

  • Alcalá de Henares Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Pizzeria Carlos - ‬5 min walk
  • ‪Ramen Kagura - ‬5 min walk
  • ‪Estación de Alcalá de Henares - ‬3 min walk
  • ‪Cafetería - Restaurante San Isidro - ‬5 min walk
  • ‪La Cueva de Antolin - ‬9 min walk

About this property

Hotel Ciudad de Alcalá

Hotel in the city center
Hotel Ciudad de Alcalá provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), an elevator, and tour/ticket assistance
  • Multilingual staff, free newspapers, and smoke-free premises
  • A front-desk safe, luggage storage, and a vending machine
Room features
All guestrooms at Hotel Ciudad de Alcalá offer comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bathtubs and hair dryers
  • 15-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per day)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 15-inch flat-screen TV with digital channels

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.6 per day

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 8 per day
  • Rollaway bed fee: EUR 10.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Frequently asked questions

Is Hotel Ciudad de Alcalá pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ciudad de Alcalá?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at Hotel Ciudad de Alcalá on Jul 1, 2024 start from $51.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ciudad de Alcalá?

Self parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Hotel Ciudad de Alcalá?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ciudad de Alcalá?

Check-out is at 11:30 AM.

Where is Hotel Ciudad de Alcalá located?

Located in the heart of Alcala de Henares, this hotel is within a 10-minute walk of Palacio Laredo, Convent of San Juan de la Penitencia, and Capilla de las Santas Formas. Teatro Salon Cervantes and Plaza Cervantes are also within 10 minutes. Alcalá de Henares Station is only a 3-minute walk.

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 57 reviews" "
Rating 8 - Good. 22 out of 57 reviews" "
Rating 6 - Okay. 17 out of 57 reviews" "
Rating 4 - Poor. 3 out of 57 reviews" "
Rating 2 - Terrible. 5 out of 57 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marlon

Stayed 2 nights in Feb 2024

10/10 Excellent

Marlon

Liked: Amenities
Stayed 2 nights in Jan 2024

8/10 Good

Marlon

Stayed 1 night in Jan 2024

6/10 Okay

Chip

Liked: Cleanliness, staff & service
Never get a room on the bottom floor.
Stayed 3 nights in Sep 2023

6/10 Okay

Rodolfo

Traveled with family
Liked: Staff & service
Por el costo estuvo ok, nada espectacular.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Well positioned
The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and bars Walking distance to train approx mins and clean
Stayed 9 nights in Dec 2018

8/10 Good

Marlon, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station
Stayed 6 nights in Jul 2018

8/10 Good

Sheri

Liked: Staff & service, room comfort
An old "new" build in Alcala, great location.
This is in a great part of Alcala. Very close to the old district and bus stops right out front of the hotel. There are grocery stores close. The hotel itself is average for Spain. It is an older building, but without the old Spanish charm. If you can disregard the outside facade of the building, you can make yourself at home for a night or two. The rooms are small but accommodating.
Stayed 4 nights in May 2018

4/10 Poor

Karl, PA

Disliked: Cleanliness, staff & service
Cheap, and you get what you pay for
Walls are paper thin. I heard every conversation, party, and embarrassingly brief sex act. I understand that hotel staff can't do anything about street noise, but when the staff lives on site, they can and should do something about noisy guests at 3am. Don't stay here if you want to get any sleep.
Stayed 5 nights in May 2017

6/10 Okay

daniel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Air conditioning was terrible. They had to move us from the room. In the new room the shower drain was clogged. Very poor internet. The owner or employee was always smoking on tje hallway and terrible smell all over the hotel. Not a 2 star hotel, I will give a minus 2. They need to remodel everything very old and dated, need complete remodeling but a good thing is the great location and can say a very comfortable bed.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
The hotel is located in the centre of the city, close to the rail station and shopping centres. The room was quiet and the bed was comfortable.

8/10 Good

Manuel

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Verónica

Stayed 2 nights in Oct 2023

2/10 Terrible

tirso

Disliked: Cleanliness
Le falta condiciones
Stayed 4 nights in Oct 2023

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Nada en especial sólo que tuvimos un problema con el aire acondicionado y lo solucionaron super rápido.
Stayed 2 nights in Jun 2023

8/10 Good

Roberto

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Ramón

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cama para tirar a un contenedor y ruido
La cama era peor que una cama recogida de un contenedor somier roto se movía y no hablemos del colchón con más baches que laN2 un folladero imposible dormir con dos lesbianas follando hasta las 4:00 de la madrugada llegue agotado y me fuy más cansado por la mañana nada aconsejable si buscas descansar
Stayed 1 night in Nov 2022

8/10 Good

HERMOGENES

Liked: Staff & service
Hotel sencillo, a poco mas de 5 minutos andando del centro de la ciudad y a 2 de la estacion del tren. Personal muy agradable y atento. El estado general es correcto, pero necesita ya una puesta a punto.
Stayed 2 nights in Sep 2022

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020