“I honestly loved my stay with Privada, they have amazing customer service!! Everyone we spoke with was so nice and helpful. We loved the amenities provided as well, especially the beach set up including chairs, a cooler, and snorkeling gear. We rented out an umbrella for $50 for 2 days which completed the set up and made it easy for our beach trips. We ended up running into a small issue with the umbrella and I reached out through the app and the staff was able to fix the issue very quickly.……
“House of Mosaic is a one of a kind hotel.On our arrival at the front door, we were warmly greeted by Fernando, who is the owner of the property. He showed us to our room which happened to be the honeymoon suite.
He gave us a tour of the room and explained how everything worked and answered all questions we had. Showed us where extra supplies were kept in case we needed them.
He even offered us the use of two beach chairs for when we went to the beach.
He also had prepared a light meal for us……
“The St. Regis Aruba is a beautiful luxury resort with a stunning beachfront location, spacious rooms, and excellent service. The staff are very friendly and attentive, and the resort has a relaxing, upscale atmosphere. The views are incredible, and the dining options are excellent. Overall, a wonderful place to stay in Aruba—I would definitely return!”
“⭐⭐⭐⭐⭐
This was my second time staying at this hotel, and once again, it did not disappoint! Everything was just as wonderful as I remembered. From the beautiful property and comfortable accommodations to the amazing service, everything was excellent.
The staff was friendly and welcoming, the hotel was clean and well maintained, and the location was perfect. We had an amazing time in Aruba with the kids and truly enjoyed every moment of our stay.
Coming back for a second time was definitely……
“We stayed in the double room, which is great for families because it has two rooms separated by a door and a large shared bathroom with entry from both rooms. The hotel is clean and well maintained, staff very friendly and helpful. The location is amazing, right across the street from Eagle beach. The parking is easy, a large private lot right behind the hotel.
The breakfast is meh, a lot of carbs, but you only get half a boiled egg and one small slice of ham per person. The swimming pool is……
“I like the very cold AC and the beach being very close. The bus is also very close to get around Aruba. To get an umbrella on the beach is a problem if you're not on the beach by 8:30 am. They should not allow guests to reserve umbrella with towels on chairs.”
“I booked the pool view room, and they gave me a room that wasn't the pool view without telling me. Then I went to the front desk to change room, it took them about half hour to change room for me. But the air conditioner in the new room was so noisy that I couldn’t open it. The hygiene of the room was very poor, and there were some yellow stains on the towels and quilt”
“When we first checked in and went to our room…It wasn’t the room we booked. They tried to tell us it was the same. So, we booked a One bedroom beach tower room. They wanted to place us in a One bedroom studio. Not enough room in the studio for the cot that we needed for our children.
Thankfully, they changed the room for us. It would have been too small for 4 adults.”
“I never received the service, the owner answered me 3 hours late, I never did "check in" for a terrible little room that he offered me that's not what I paid for. When he gave me the wrong room he sent me to another that smell that gas obviously we didn't stay in any room. (Husband, child and I) we run away looking for another safe place to stay. He deleted the conversation where he admitted he was wrong. He never showed up all of this was by WhatsApp.
Super decepcionados desde que llegamos……
