“I honestly loved my stay with Privada, they have amazing customer service!! Everyone we spoke with was so nice and helpful. We loved the amenities provided as well, especially the beach set up including chairs, a cooler, and snorkeling gear. We rented out an umbrella for $50 for 2 days which completed the set up and made it easy for our beach trips. We ended up running into a small issue with the umbrella and I reached out through the app and the staff was able to fix the issue very quickly.……
“House of Mosaic is a one of a kind hotel.On our arrival at the front door, we were warmly greeted by Fernando, who is the owner of the property. He showed us to our room which happened to be the honeymoon suite.
He gave us a tour of the room and explained how everything worked and answered all questions we had. Showed us where extra supplies were kept in case we needed them.
He even offered us the use of two beach chairs for when we went to the beach.
He also had prepared a light meal for us……
“The St. Regis Aruba is a beautiful luxury resort with a stunning beachfront location, spacious rooms, and excellent service. The staff are very friendly and attentive, and the resort has a relaxing, upscale atmosphere. The views are incredible, and the dining options are excellent. Overall, a wonderful place to stay in Aruba—I would definitely return!”
“We stayed in the double room, which is great for families because it has two rooms separated by a door and a large shared bathroom with entry from both rooms. The hotel is clean and well maintained, staff very friendly and helpful. The location is amazing, right across the street from Eagle beach. The parking is easy, a large private lot right behind the hotel.
The breakfast is meh, a lot of carbs, but you only get half a boiled egg and one small slice of ham per person. The swimming pool is……
“I booked the pool view room, and they gave me a room that wasn't the pool view without telling me. Then I went to the front desk to change room, it took them about half hour to change room for me. But the air conditioner in the new room was so noisy that I couldn’t open it. The hygiene of the room was very poor, and there were some yellow stains on the towels and quilt”
“Vengo muy contenta con la atención que me dieron en mi estadía en el hotel. Todos muy amables y sobre todo la encargada de limpiar las habitaciones y el señor encargado de recibir a los huéspedes.
La playa solo tuve que caminar 3 minutos y estaba completamente para disfrutarla.”
“I never received the service, the owner answered me 3 hours late, I never did "check in" for a terrible little room that he offered me that's not what I paid for. When he gave me the wrong room he sent me to another that smell that gas obviously we didn't stay in any room. (Husband, child and I) we run away looking for another safe place to stay. He deleted the conversation where he admitted he was wrong. He never showed up all of this was by WhatsApp.
Super decepcionados desde que llegamos……
“Wonderful stay! The place is peaceful, clean, and has everything you need. We loved the beautiful pool area surrounded by fruit trees. The owners are incredibly kind and welcoming. We felt right at home and would definitely recommend it! ⭐️⭐️⭐️⭐️⭐️”
“We stayed for a week at this property and the rooms were very clean, staff very helpful, the kitchen very well equipped and the outdoor pool and jacuzzi very nice”
“This was a really nice and peaceful place to stay. It was really close to everything we did. The host was polite and friendly. The property was well kept.”
