Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Clarion Inn Nashua

2.5 out of 5
Clarion Inn Nashua
10 Saint Laurent Street, Nashua, NH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1004 reviews" "
Rating 8 - Good. 279 out of 1004 reviews" "
Rating 6 - Okay. 56 out of 1004 reviews" "
Rating 4 - Poor. 23 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy, Cedar Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and helpful during my stay.
Stayed 7 nights in Apr 2024
Response from Nancy Baltazar on May 9, 2024
Dear TracyI'm glad to hear that you found the staff friendly and helpful during your stay! Providing excellent customer service is always a top priority, and it's great to know that they made your experience enjoyable. Thank you for taking the time to share your feedback.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good still waiting on my $100 for incidentals to be released
Stayed 1 night in May 2024
Response from Nancy Baltazar on May 9, 2024
Dear LeslieThank you for sharing your feedback with us. We apologize for any inconvenience caused by the delay in releasing your 100 for incidentals. Rest assured, we will look into this matter promptly and ensure that the funds are released as soon as possible. Your satisfaction is important to us, and we appreciate your patience and understanding.

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bert enjoyable
Stayed 1 night in May 2024
Response from Nancy Baltazar on May 9, 2024
Dear MeredithThank you for sharing your feedback! It's great to hear that you found the experience enjoyable. Your input helps us continue to create enjoyable experiences for everyone. If there's anything specific you particularly enjoyed or any suggestions you have for improvement, we'd love to hear them!

10/10 Excellent

Cierra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Review nice staff Clean rooms Very big and spacious
Stayed 1 night in May 2024
Response from Nancy Baltazar on May 5, 2024
Dear Cierra, Thank you for your review! We're delighted to hear that you found our staff friendly and our rooms clean, spacious, and accommodating. Providing a comfortable and welcoming environment is our priority, and we're glad we met your expectations. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!Best, Nancy BaltazarGeneral Manager

10/10 Excellent

Daphney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean place great customer service
Stayed 2 nights in Mar 2024
Response from Nancy Baltazar on May 5, 2024
Dear Daphney,Thank you for your kind words! We're thrilled to hear that you found our staff friendly, our place clean, and that you experienced great customer service during your stay. Providing a positive experience for our guests is always our goal, and we're delighted that we succeeded with you. We appreciate your feedback and hope to have the pleasure of welcoming you back again in the future!

10/10 Excellent

Daphney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 6 nights in Mar 2024
Response from Nancy Baltazar on May 5, 2024
Dear Daphney,Thank you for your enthusiastic endorsement! We're thrilled to hear that you love our establishment. Your satisfaction is our greatest reward, and we look forward to providing you with many more wonderful experiences in the future!

10/10 Excellent

Daphney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is always clean always smell good . They have great customer service. Everyone is nice and it smells great every day .
Stayed 7 nights in Mar 2024

10/10 Excellent

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Made our experience very enjoyable.
Stayed 1 night in May 2024
Response from Nancy Baltazar on May 4, 2024
Dear HilaryThank you for your kind words! We're thrilled to hear that our staff made your experience enjoyable. Providing excellent service and creating memorable moments for our guests is what we strive for. Your feedback reinforces our commitment to delivering exceptional hospitality. We look forward to welcoming you back again soon!

4/10 Poor

rand

Traveled with family
Disliked: Property conditions & facilities
Old. Outdated.
Stayed 1 night in Apr 2024
Response from Nancy Baltazar on May 4, 2024
Dear randThank you for sharing your feedback with us. We appreciate your honesty and apologize for any inconvenience caused by the outdated aspects of our establishment. Your insights are invaluable as we strive to continually improve our offerings. We're actively working on renovations and updates to enhance our guests' experiences. We hope you'll consider giving us another chance in the future to show you the improvements we've made. Thank you again for your feedback.

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked to updated rooms and the very friendly staff.
Stayed 3 nights in Apr 2024
Response from Nancy Baltazar on May 4, 2024
Dear RonWe're thrilled to hear that you enjoyed our updated rooms and experienced the warmth of our friendly staff during your stay! Providing comfortable accommodations and excellent service are top priorities for us, and we're delighted that we could make your visit memorable. Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future!

8/10 Good

Nichole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a minor issue in the room we booked. The manager (?) helped me get to another room. Overall it was a good experience. The hotel was clean and comfortable. No real issues.
Stayed 3 nights in Apr 2024
Response from Nancy Baltazar on May 4, 2024
Dear NicholeThank you for sharing your experience with us! We're glad to hear that our manager was able to promptly assist you with the minor issue in your room and ensure you were comfortably settled into another room. Your satisfaction is important to us, and we're pleased that despite the initial hiccup, you found your overall experience at our hotel to be positive. We appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Marion

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Baltazar on May 5, 2024
Dear Marion, Thank you for your rating! We're glad you chose to stay with us. We value your feedback and hope to welcome you back soon!

8/10 Good

Roma

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Apr 2024
Response from Nancy Baltazar on Apr 23, 2024
Dear RomaWe're thrilled to hear that everything met your expectations! Thank you for taking the time to share your positive feedback with us. We strive to provide excellent service and experiences for all our guests, and we're delighted that you had a great stay. Looking forward to welcoming you back soon!

10/10 Excellent

Adelina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2024
Response from Nancy Baltazar on Apr 23, 2024
Dear AdelinaThank you so much for your glowing feedback! We're delighted to hear that everything was great during your stay. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at this property. Newly renovated clean rooms with comfortable beds. Breakfast provided is a nice plus! Staff is friendly and helpful. A few things to note: rooms are generally dark, no overhead lighting. Majority of rooms have windows out into the common hallway giving Motel-level of privacy as other guests can walk right by your room. Those windows are the only natural light source.
Stayed 2 nights in Apr 2024
Response from Nancy Baltazar on Apr 23, 2024
Dear JamieThank you for your positive feedback and for choosing to stay with us! We're thrilled to hear that you find our newly renovated rooms clean and comfortable, and that you enjoy the added convenience of our breakfast offerings. Your comments about the room lighting and privacy are duly noted, and we'll definitely take them into consideration as we strive to enhance the guest experience. Your satisfaction is important to us, and we appreciate your valuable input. We look forward to welcoming you back on your next visit!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thaddee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff and easy check in. Clean rooms. Continental breakfast was good. More options than i was expecting. We enjoyed our stay and would stay again.
Stayed 1 night in Apr 2024
Response from Nancy Baltazar on Apr 17, 2024
Dear Thaddeehank you so much for your kind feedback! We're thrilled to hear that you had a pleasant experience with us. Providing friendly service and a seamless check-in process are top priorities for us, so we're glad to know we succeeded in that regard. It's also great to hear that you found our rooms clean and comfortable and enjoyed our continental breakfast. We strive to exceed our guests' expectations, and we're delighted to hear that we achieved that with our breakfast options. We'd be honored to welcome you back for another enjoyable stay whenever you're in the area. If there's anything else we can do to make your next visit even better, please let us know. We appreciate your support and look forward to seeing you again soon!

10/10 Excellent

JOSEPH, Flushing

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Boyu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, quite and clean
Stayed 1 night in Apr 2024

8/10 Good

David

Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
The hotel itself is a bit run down on the outside but the rooms are newly renovated and very clean.
Stayed 1 night in Apr 2024
Response from Nancy Baltazar on Apr 8, 2024
Dear ElizabethThank you for your feedback! We appreciate you taking the time to share your experience with us. We're glad to hear that you found our newly renovated rooms to be clean and comfortable. We understand that the exterior of the hotel may not meet everyone's expectations, and we're continuously working to improve all aspects of our property. Your input helps us to prioritize areas for enhancement, and we hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean overall and very convenient location
Stayed 1 night in Mar 2024
Response from Nancy Baltazar on Apr 2, 2024
Dear RichardThank you for your feedback! We're delighted to hear that you found our hotel clean and our location convenient. We strive to provide a comfortable and convenient experience for all our guests, and we're thrilled that we met your expectations. We look forward to welcoming you back on your next visit!

4/10 Poor

Steffani

Stayed 1 night in Mar 2024

8/10 Good

Bryon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good. It looked newly refurbished. The hallway has a very thin, worn carpet, and it felt luke the floor was flexing as i walked down the hall. The staff was excellent. Standard breakfast fare was decent. I would stay here again.
Stayed 1 night in Mar 2024
Response from Nancy Baltazar on Mar 25, 2024
Dear BryonThank you for taking the time to share your feedback with us. We're delighted to hear that you found your room to be very good and newly refurbished. Your comment about the hallway carpet and floor is noted, and we'll address this to ensure a more comfortable experience for our guests. We're pleased that you found our staff excellent and enjoyed the standard breakfast fare. We look forward to welcoming you back on your next visit!

10/10 Excellent

LISA

Stayed 1 night in Mar 2024

10/10 Excellent

Daphney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and smells great
Stayed 7 nights in Mar 2024
Response from Nancy Baltazar on May 5, 2024
Dear Daphney, We're delighted to hear that you found our place clean and inviting! Maintaining a fresh and pleasant atmosphere is important to us, and we're glad it contributed to your experience. Thank you for your positive feedback, and we hope to welcome you back again soon!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Nancy Baltazar on Mar 18, 2024
Dear JohnThank you for your rating. we are glad that you had a enjoyable experience with us, we look forward to having you back again!

10/10 Excellent

Gerard

Business traveler
Liked: Cleanliness, staff & service
Nice stay, hotel needs renovation, but just fine
Stayed 1 night in Mar 2024
Response from Nancy Baltazar on Mar 18, 2024
Dear GerardThank you for your rating, we are glad that you enjoyed your stay with us. we look forward to seeing you again!

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely fantastic except they told me I have to contact you guys to get my $100 holding fee back.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator to get to the second floor, but thankfully I packed light.
Stayed 1 night in Mar 2024

8/10 Good

Emmanuel

Stayed 1 night in Mar 2024

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet close to shopping.
Stayed 1 night in Mar 2024
Response from Nancy Baltazar on Mar 8, 2024
Dear CaroleWe're delighted to hear that you found our hotel to be clean, quiet, and conveniently located near shopping areas! Providing a comfortable and convenient experience for our guests is our top priority. We hope to welcome you back again soon!

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for a short stay.
Stayed 1 night in Mar 2024
Response from Nancy Baltazar on Mar 4, 2024
Dear StefanieThank you for choosing the Clarion inn and giving us a great rating. we are delighted that you enjoy your stay with us. we look forward to seeing you again

8/10 Good

jedd, Buford

Liked: Cleanliness
No elevator so if you have heavy bags do not book
Stayed 2 nights in Feb 2024
Response from Nancy Baltazar on Mar 4, 2024
Dear JeddThank you for taking the time to share your feedback about recent stay at the Clarion Inn. Hope to see you again.

8/10 Good

Elkin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Baltazar on Feb 26, 2024
Dear ElkinThank you for your rating. we are delighted to know you enjoy your stay at the Clarion Inn

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Baltazar on Feb 19, 2024
Dear KaitlynThank you for sharing your rating about your recent stay at the Clarion Inn. We hope to see you again!

10/10 Excellent

Rebecca

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pulling in I was concerned from the outside however the inside was fully updated, clean and I loved the smell of the lobby!! It was Spa like!!
Stayed 2 nights in Feb 2024
Response from Nancy Baltazar on Feb 17, 2024
Dear RebeccaYour 5/5 rating fills us with joy! We are thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. hope to see you again in the near future.

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Baltazar on Feb 17, 2024
Dear TriciaThank you for taking the time to share this positive rating! we will make sure to share this with the team.hope to see you again

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Nancy Baltazar on Feb 17, 2024
Dear TimothyWe are incredibly grateful that you took time out your busy schedule to rate us. We hope to see you back soon.

10/10 Excellent

Gina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Facility was quiet and easily accessible with a decent breakfast. Could use some updating in the rooms, bathroom door wouldn't shut and frig was quite loud. Overall, would have no concerns recommending.
Stayed 1 night in Feb 2024
Response from Nancy Baltazar on Feb 17, 2024
Dear GinaThank you for taking the time to share your experience with us about your recent stay at the Clarion, we will take your feedback and share with the team. hope to see you again.

8/10 Good

Chrysta

Stayed 1 night in Feb 2024

10/10 Excellent

michael f

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Baltazar on Feb 10, 2024
Dear MichaelThank you for taking the time to review our hotel, we are glad you enjoyed your stay.hope to see you again

10/10 Excellent

Kym

Stayed 4 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Jan 2024
Response from Nancy Baltazar on Feb 2, 2024
Dear Matthew, Thank you for taking the time to review our hotel. We are glad you enjoyed your stay.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

William, Barnet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access
Stayed 1 night in Jan 2024