I have stayed at the Acaica many times over the years. I will say that that was the most disappointing visit ever. The room I was in had a comfortable bed. That was the only highlight. The bathroom was terrible. When I arrived there were two bath towels, and that's all. No hand towels. No wash clothes. I had to call down to get some delivered, and the second day they still did not offer them without calling. The shower was Lukewarm at best. There was no hot or even very warm water in the shower. The TV worked, but there was no control to turn it off at night. I had to put it on a channel with nothing showing to at least make it semi-dark at night. The greatest advantage to the hotel is it's location to the malls nearby. But unless there are major changes to their towels, shower heating, TV, etc., I'll never stay there again. There are several hotels in the vicinity that are better. Having been there at least 8 times over the years, this was highly lacking from previous years.