Acacia Hotel Manila

Photo gallery for Acacia Hotel Manila

Primary image
Outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Acacia Hotel Manila

Acacia Hotel Manila

5.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
5400 East Asia Drive, Corner of Commerce Ave, Muntinlupa, Manila, 1781

Explore the area

  • Popular LocationFestival Supermall5 min walk
  • Popular LocationAlabang Town Center13 min walk
  • Popular LocationAsian Hospital and Medical Center17 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)32 min drive

Choose dates to view prices

About this area

Muntinlupa

Located in Muntinlupa, Acacia Hotel Manila is in the city center. Travelers who have shopping on the agenda can visit SM City BF Parañaque and SM Mall of Asia, while those looking for another kind of activity may want to check out Manila Bay. Traveling with kids? Consider Enchanted Kingdom and Manila Ocean Park. Be sure not to miss outdoor adventures like mountain biking and hiking/biking trails.

What's nearby

  • Festival Supermall - 5 min walk
  • Alabang Town Center - 13 min walk
  • Asian Hospital and Medical Center - 17 min walk
  • Starmall Alabang - 19 min walk
  • SM City Southmall - 4 min drive

Getting around

  • Manila Alabang Station - 4 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

About this property

Acacia Hotel Manila

Family-friendly Muntinlupa hotel in Alabang, near Starmall Alabang
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a fitness center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Acacia Hotel Manila offers 261 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Muntinlupa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered once per stay. Amenities available on request include in-room massages. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 11 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (PHP 50 per day)
  • Valet parking on site (PHP 100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • To-go breakfast available for a fee daily 6 AM–10 AM: PHP 975 for adults and PHP 487.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Acaci
  • The Lobby at Acacia
  • Treetop Bar
  • A Steakhouse

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 1875.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 3000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: PHP 975 for adults and PHP 487.50 for children (approximately)
  • Airport shuttle fee: PHP 1800 per vehicle (one way)
  • Self parking fee: PHP 50 per day
  • Valet parking fee: PHP 100 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PHP 1875.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 11 years old are not allowed in the health club or fitness facility

Property is also known as

Acacia Hotel
Acacia Hotel Manila
Acacia Hotel Manila Muntinlupa
Acacia Manila
Acacia Manila Hotel
Acacia Manila Muntinlupa
Hotel Acacia
Hotel Acacia Manila
Manila Acacia Hotel
Acacia Hotel Manila Metro Manila, Philippines - Muntinlupa
Acacia Hotel Manila Hotel
Acacia Hotel Manila Muntinlupa
Acacia Hotel Manila Hotel Muntinlupa

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 215 out of 482 reviews
5 - Excellent 45%
Rating 4 - Good. 178 out of 482 reviews
4 - Good 37%
Rating 3 - Okay. 48 out of 482 reviews
3 - Okay 10%
Rating 2 - Poor. 28 out of 482 reviews
2 - Poor 6%
Rating 1 - Terrible. 13 out of 482 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 422, when taking shower, water would leave shower through a gap and flood bathroom floor; we just mopped up water with towel; otherwise, stay pleasant; no loud noises; able to sleep soundly
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in May 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are around the area
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Best staff Great service!
Stayed 9 nights in Apr 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 9 nights in Apr 2022

2/5 Poor

Liked: Cleanliness
Disliked: Amenities
Basically alot is advertised with this hotel, but in actuality almost everything is closed or very limited.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful experience. Stayed there for my birthday and was treated like royalty. Was given a 🎂 on the day I checked in and also the day I checked out. I also enjoy their breakfast, which had a large selection of food to choose from. Will definitely stay here again.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. The staff are doing a great job, despite being understaffed like most places. Yes you do have to queue at breakfast if you're not early, but the breakfast team were clearly doing the best they could with the limited space and personnel available. This is a decent mid-range hotel and has everything you'd need for a short stay. For the rates you pay, we really couldn't complain. Well done to all at Acacia, and thank you for a great stay!
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
check-in was disappointing. front desk staff unable to locate booking confirmation from property's reservation system. was short of being told my wotif copy of confirmation was fraudulent. only to be told later on that the reservation was indeed legitimate. staff definitely requires training in handling similar situation.
Stayed 1 night in Mar 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged unnecessarily and did not want to refund me. The most dishonest hotel. Never make a mistake of booking here as they have NO FREE CANCELLATION. THEY DO NOT REFUND. I WAS REAPED OFF BY THIS HOTEL.
Stayed 5 nights in Jan 2022