Standard Room, 1 Bedroom | Minibar, in-room safe, desk, soundproofing

Reviews of Dara Konağı

Dara Konağı
Sehidiye Mahallesi 39. Sokak No 13, Mardin, Artuklu

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 134 reviews" "
Rating 8 - Good. 39 out of 134 reviews" "
Rating 6 - Okay. 25 out of 134 reviews" "
Rating 4 - Poor. 9 out of 134 reviews" "
Rating 2 - Terrible. 19 out of 134 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maryam

Stayed 1 night in Oct 2023

6/10 Okay

mark

Disliked: Staff & service
Disappointing
On arrival I had to wait for an hour while my room was cleaned,a cup of tea would have been nice.big dusty comfortable rooms with battered furniture,must have seen some action over the years. a kettle but you have to bring your own tea/coffee! Average Turkish breakfast served on the terrace.dont expect any service whatsoever, didn't see any staff after 6pm,only the people from the city partying outside my room on the terrace until 2am,they must have kept everyone awake, nobody to tell them to keep quiet! Even on checking out I needed some advice on a taxi to the airport, nobody around! Spend a bit extra and stay at ulubey konegi,my advice!
Stayed 2 nights in Nov 2022
Response from BURCU on Nov 20, 2022
You went to your room at check-in time, no one made you wait any longer. The room was ready on time. It's great that you haven't seen us. We were seeing you all the time. I suggest you talk when you need help, people always find a way to negotiate.

8/10 Good

Bjorn

Liked: Staff & service, property conditions & facilities
Very beautiful building but can only be reached by foot.
Stayed 1 night in Jul 2022
Response from Burcu on Aug 19, 2022
TEŞEKKÜRLER

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
I had a great time staying at this hotel! They have very friendly staff, a beautiful terrace, and an amazing view!
Stayed 2 nights in Jun 2021
Response from Burcu on Jun 18, 2021
Thank you very much. It was great to host you. I waıt agaın.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Nights in Artuklu
My boyfriend and I stayed in the economic room the first night and upgraded to the Ottoman room for two nights, which we loved. Breakfast was small but decent and we ate on the terrace with a view every morning. The location was right in the heart of Artuklu, which was convenient, though not much was open due to lockdowns and covid restrictions. Our only issue with the hotel was that it was very cold in both rooms, the klima is either not big enough to heat the rooms or not strong enough. On the third night we were given an electric heater by the staff upon my boyfriend's insistence. Other than the temperature issue, I was quite happy with my stay.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The economic rooms are quite small but a fair price for what you get. My boyfriend and I loved the Ottoman room with ham
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2021

10/10 Excellent

Bhagwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Small boutique hotel. Nice cave like comfortable rooms. The attached toilet is a built in structure. The location is off the main road and have to walk through the lane to reach it. Need to carry your luggage, but a short distance.
Stayed 2 nights in Dec 2020

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very good stone hotel. Equipped with great facilities. Comfortable beds. Basic breakfast. Center of the city. Good value. The staff is not very good at English, you Needa prepare a transportation app. Another thing is the WiFi. It is pretty slow. Besides, I enjoy it very much
Stayed 2 nights in Dec 2020

8/10 Good

Jorge

Liked: Cleanliness, room comfort
Pleasant
Overall good value for what I paid. Although the staff didn't speak English, they were friendly and did their best to help. The room was nice enough however bathroom tap was broken and shower was in bad condition. Place was very clean, air conditioning worked, and breakfast was delicious. It wasn't a luxurious stay, but it was pleasant. My room is opposite reception which is a bit awkward as there was no sound proofing and so I could hear the 24 hour reception (and assumingly they could hear me).
Stayed 2 nights in Nov 2019
Response from YÖNETİM on Nov 29, 2019
TEŞEKÜR EDERİZ

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
The building is very nice, and could be just amazing if the owners improved some really basic features that are completely lacking or simply insufficient. I have experienced two rooms: one double (supposed to be "superior", according to the receptionist) and one single (the only single room at the property, as I have been told), and both were extremely dark, without any window or opening for light and air. Artificial lighting was completely insufficient too, just one single light bulb on the ceiling with very low power, no other lights near the bed. Briefly, it was impossible to read in the room or even see where your own things were. The micro toilet was placed into the same room behind a moving panel, and the sink and shower were terribly smelling. Breakfast was quite poor too and service not very friendly and helpful. The price is low, it's true, but not worth at all, and I suggest to pay few euros/dollars more to get a much better and decent accommodation.
Stayed 2 nights in Nov 2018
Response from BURAK on Nov 7, 2018
I've suggested two rooms to help you not accept the 2 personality is the only one you've gone through is not fair

4/10 Poor

Michael, London

Disliked: Staff & service, room comfort
Not quite the quaint inn it proposes to be
It took me a while to find the hotel, as I was driving and followed Google Maps. This was my first mistake, as Google Maps does not reflect the fact that most of the streets in Mardin are too narrow for anything other than pedestrians to go down. When I finally arrived at the hotel, the concierge gave me a single room with no windows, despite the fact that I had paid for a deluxe room. It took arguing with him, despite showing my reservation details, to get him to put me in the correct room. The romance of staying in a traditional stone house is somewhat reduced when all the fixtures are cheap modern ones, but you should still expect that the cold and darkness of a stone dwelling remains. There was no hot water at any time during my stay, and the wifi is presumably free because it doesn't penetrate into the rooms, much the same as mobile signal.
Stayed 1 night in Nov 2017

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY IN THIS HOTEL
The hotel is not easy to reach, it is in the middle of the mountain of the old city and you have to go down on many stares. The hotel area is not clean and you can see the sanitation water everywhere when you get in/out the hotel. The staff is RUDE and can't speak any language but Turkey. The room needs maintenance - no light!!- and there is no mobile connection. The WIFI is very poor. What the owners write on Hotel.com about the hotel is not TRUE... there is no free tea and coffee in the room. The room is NOT CLEAN and the WC is smelly and not clean. I could not stay the three night in the hotel and I left after 2 nights.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Healing experience in the cave hotel
Good: Beautiful cave type of compound, kind receptionist, clean bed room in the cave with enough size bed, functioning toilet and shower, well-functioning AC, Reasonable room price, Beautiful landscape of Mardin from the cafe space on the second floor, good access to the tourist attraction. Note: - Sink had some problem, but it is fixed by a repair person. - Internet was relatively slow. - (not because of this hotel, but) it is better to note that not many shops along the main streets serve breakfast. You can find a few restaurant serves toast or chicken doner. If you go further to the bus stations, you can find some bakery shops.
Stayed 1 night in Aug 2017

10/10 Excellent

IRMAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika bir deneyim
Konaklamam daha önceki deneyimlerdense biraz konak odası serindi. Ancak durumumu konforlu hâle getirecek çok nazik calışanlar sayesinde fazlasıyla güzel bir hâl aldı. Calisanlardan Burcu Hanım'a çok teşekkür ederim ihtiyacım olan her şeyi âninda temin etti...
Stayed 3 nights in Jan 2024

10/10 Excellent

Ihar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from RESEPSİYON on Feb 7, 2024
TEŞEKKÜRLER

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Otel konumu oldukça merkezi tatlı küçük bir konak otel.Genel olarak temizdi fakat işletmeciler ilgisizdi ve otopark konusunda doğru yönlendirmedi fakat kolay park yeri bulabildik.1 gecelik konaklama için tercih edilebilir
Stayed 1 night in Dec 2023

6/10 Okay

Can

Liked: Cleanliness, staff & service
Standart oda küçük ancak bunu bilerek seçtik otoparkı yoktu kahvaltısı biraz azdı ancak fiyat bakımında ekonomik bir oteldi
Stayed 3 nights in Nov 2023

6/10 Okay

FUNDA

Kaldığımız sure boyunca evimizde gibi rahat hissettik. Tek sorun soğuk yağışlı havalarda en yukarıdaki terasta oturma imkaninın olmayışı. Koltukların minderleri ıslak oluyor belki bir kismının ustü kapanabilir. Çunkü bizim tercih etme sebebimiz bereketli hilali fok güzel görmesiydi. Umarım bu konuda bir geliştirme yaparlar çünkü manzara müthiş
Stayed 2 nights in Nov 2023

6/10 Okay

Nizam

Disliked: Cleanliness, staff & service
Kahvaltı berbatti
Stayed 1 night in Nov 2023

6/10 Okay

Erkan

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Begum

Traveled with family
Stayed 2 nights in Oct 2023

10/10 Excellent

Ezgi

Stayed 1 night in Aug 2023

6/10 Okay

Gert, OsterholzScharmbeck

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Das Hotel befindet sich sehr schön in einem alten vornehmen Gebäude am Rand der Innenstadt. Das Personal ist nett. Trotz allem: Mein Zimmer direkt neben der Rezeption war die reine Katastrophe. Fast kein Licht, was nicht nur am Alter des Gebäudes liegt, das bewusst auf Fenster verzichtet, weil durch diese Hitze eindringt. Man hätte auch stärker Lampen und mehr davon verwenden können. Für Leute mit Brille ist es unzumutbar. Zum Glück habe ich immer eine Stirnlampe mit, die mir sehr half. Die Kloobrille liegt neben dem Klo, weil die Halterung kaputt ist. Als ich die Dusche anstellen wollte, kippte deren Rückwand nach hinten weg. Es kann aber sein, dass diese Probleme, abgesehen von den Löchern in der Bettdecke, nur in meinem Zimmer auftreten, und die anderen ganz anders sind. Ich kann nur mein Zimmer bewerten, und das war einfach extrem schlecht.
Stayed 1 night in Aug 2023

10/10 Excellent

burhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Firouz

Traveled with family
das Erreichen bzw. Finden des Hotels auch mithilfe des Navis ist eine Herausforderung und nimmt unheimlich viel Zeit in Anspruch (in unserem Fall gute Stunde). Volles Treppensteigen kommt auch dazu. Parkplatz entspricht auch nicht der behaupteten Angaben. er liegt außerorts(jedes Mal wieder mit vielen Treppen hat man zu kämpfen ) und wirkt sehr unsicher.
Stayed 1 night in Jul 2023
Response from İŞLETME YÖNETİMİ on Aug 1, 2023
TEŞEKKÜRLER

4/10 Poor

Veli

Stayed 1 night in Jul 2023
Response from İŞLETME YÖNETİMİ on Jul 26, 2023
teşekkürler

8/10 Good

Arin

Liked: Staff & service
Stayed 2 nights in Jul 2023
Response from BURCU on Jul 21, 2023
TEŞEKKÜRLER

8/10 Good

KAAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from BURCU on Jul 21, 2023
TEŞEKKÜRLER

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fiyat-performans olarak 10/10 diyebiliriz. Çalışanları çok güleryüzlü.. Odalar biraz küçük ama temizlik konusunda sorun yok
Stayed 1 night in Jun 2023
Response from BURCU on Jul 21, 2023
TEŞEKKÜRLER

2/10 Terrible

AYTEN

Stayed 1 night in Jul 2023
Response from BURCU on Jul 21, 2023
TEŞEKKÜRLER

2/10 Terrible

busra

Stayed 1 night in Jun 2023
Response from BURCU on Jun 21, 2023
TEŞEKKÜRLER

6/10 Okay

Ilhan

Traveled with family
Liked: Staff & service
Genel olarak fena bir otel değil tercih edilebilir oda koşulları biraz yetersiz pencere yok içerde havasız kalıyorsunuz ama biz bir gece iki aile konakladık cocuklarla idare ettik teras manzarası çok iyi kahvaltıda fena değil
Stayed 1 night in May 2023
Response from BURCU on Jun 21, 2023
TEŞEKKÜRLER

6/10 Okay

sait

Traveled with family
Disliked: Room comfort
Stayed 1 night in Apr 2023
Response from BURCU on Jun 21, 2023
TEŞEKKÜRLER

6/10 Okay

çisel

Stayed 1 night in Apr 2023
Response from BURCU on Apr 25, 2023
Teşekkürler.

10/10 Excellent

Sule

Stayed 1 night in Mar 2023
Response from BURCU on Mar 27, 2023
TEŞEKKÜR EDERİZ DEĞERLİ YORUMUNUZ İÇİN..

8/10 Good

KEMAL

FİYAT/FAYDA ÇOK İYİ
Stayed 1 night in Mar 2023
Response from BURCU on Mar 8, 2023
TEŞEKKÜRLER..

8/10 Good

Hasan

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023
Response from BURCU on Jan 27, 2023
TEŞEKKÜRLER

8/10 Good

Miray Kadriye

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2023
Response from BURCU on Jan 23, 2023
TEŞKKÜRLER..

2/10 Terrible

Aslinur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kötü
Ekonomi oda baya küçük hareket edecek yerim yoktu yalnız olmama rağmen. Ve kapı kilidi sorunluydu arkadan kilitlemek için uğraşmanız lazım ve duştan sıcak su bi türlü gelmiyordu. Onu da uzun süre açıp israf etmeniz lazım gelmesi için sıcak suyun. Klozetin musluğu sürekli akarak gece uyurken rahatsız ediyordu kendim bir çözüm buldum sesin kesilmesi için .Başka bir odada da arkadaşım vardı. İki kişilik kahvaltıya konulan ikram öyle azdı ki patates kızartmasını koklatmışlar artı Türk kahvesi ücretli demek yerine Türk misafirperverliğini yansıtabilirler Mardin’de insanlar ikram etmeyi sever genelde burda bunu göremedim
Stayed 2 nights in Dec 2022
Response from BURCU on Dec 29, 2022
Merhaba öncelikle zaman ayırıp düşüncelerinizi belirttiğiniz için teşekkür ederiz. Dile getirdiğiniz sorunlarla elbette ilgileneceğiz lakin satın aldığınız oda sizin tercihinizdi oda görselleri ve özellikleri web sitemizde belirtilmiştir oda fiyatına göre gayet temiz 25m² ideal bir oda klozet muslugunu kapatmayı deneseydiniz veya bize bildirseydiniz böyle bir soruna maruz kalmazdınız aynı şekilde kapı kilidi konusuda otelde ekstra ücreti olan yiyecek ve içecekleri belirtmek zorundaydık bu konuda kusura bakmayın.

10/10 Excellent

oktay emir

Stayed 1 night in Nov 2022
Response from BURCU on Nov 24, 2022
TEŞEKKÜRLER..

2/10 Terrible

Mustafa

Disliked: Staff & service, property conditions & facilities, room comfort
Terlik bile ikinci gün alabildik. Çift kişilik odada iki yatak birleştirilmiş ayrı ayrı uyumak zorunda kaldık. Kahvaltı geç başlıyor zaten. Üstüne bir de belirtilen zamanda başlamadı. Bir daha konaklamam maalesef
Stayed 2 nights in Nov 2022
Response from BURCU on Nov 19, 2022
Düşünceleriniz bizim için önemli yorumunuz için teşekkür ederiz. Odamızın görselleri ve özellikleri web sitemizde belirtimiş en uygun fiyatlı ekonomik oda satın almak sizin tercihinizdi zorunda kaldığınız bir durum yok ortada, tekrar ağırlamak isteriz double yataklı daha konforlu odalarda sizin tercihiniz eşliğinde..

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
not so comfortable single room
The complex itself is in fact great: a traditional Mardin konak. Nice terraces, nice breakfast. The single room however I found not very comfortabel. Hardly any light from outside; a bed which was a bit oblique; bathroom a bit cramped with not enough space in fact for the toilet. Shower: such a modern thing but not everything working and some dirty parts of it standing in the showerplace.
Stayed 3 nights in Oct 2022
Response from BURCU on Nov 19, 2022
THANK YOU

10/10 Excellent

AHMET SEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from BURCU on Nov 19, 2022
TEŞEKKÜRLER

6/10 Okay

ibrahim

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from BURCU on Nov 19, 2022
TEŞEKKÜRLER

8/10 Good

Muzaffer

Stayed 2 nights in Sep 2022
Response from BURCU on Nov 19, 2022
TEŞEKKÜRLER

8/10 Good

Pavel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Burcu on Sep 22, 2022
Teşekkürler..

10/10 Excellent

GÖKHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yaklaşım çok samimi ve güzeldi.Temizlik yeterliydi...Duş bölümü kapalı olsa daha kullanışlı olurdu.
Stayed 1 night in Sep 2022
Response from Burcu on Sep 22, 2022
Teşekkürler..

2/10 Terrible

Mehmet serin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Personal ist unfreundlich man wird nicht mal begrüßt
Stayed 1 night in Aug 2022
Response from Burcu on Aug 19, 2022
Teşekkürler.

10/10 Excellent

Oya

Stayed 2 nights in Mar 2022
Response from Burcu on Jun 1, 2022
Teşekkürler..