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Reviews of Hotel Matão Suites By Mercure

3.5 out of 5
Hotel Matão Suites By Mercure
Avenida Baldan, 1900, Matao, SP

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 132 reviews" "
Rating 8 - Good. 44 out of 132 reviews" "
Rating 6 - Okay. 5 out of 132 reviews" "
Rating 4 - Poor. 0 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best option in Matao
this place is no frills but good location, easy parking, and decent rooms, beds, showers. great option if you need a place to stay in Matao.
Stayed 1 night in Nov 2023

10/10 Excellent

Israel

Stayed 3 nights in Aug 2023

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Jose Valter

Stayed 1 night in Sep 2021

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good
Stayed 1 night in Aug 2019

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent option for Matao, Sao Paulo - Brasil
Well located, new buildong, clean, noce staff and a very good breakfast.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cost benefit
Clean room

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Feb 2024

6/10 Okay

EDUARDO

Traveled with family
Disliked: Staff & service
Suficiente mas não voltaria
O hotel em si é bonito, porém não vale o preço pago. Não tem nada além do quarto. No café da manhã, solicitei reposição de ovos mexidos e não fizeram, quando eu estava saindo a cozinheira veio me perguntar se ainda queria, comentei que já tinha terminado, ficou brava e disse que ela era responsável e que estava em horário de almoço, isso deveria ser próximo das 10h d manhã, veja se posso com isso! Quem que é responsável por um café da manhã que sai no meio do serviço e não tem outra para trabalhar dentro do horário que é servido o café da manhã, não compreendo. Poucas opções no café da manhã, resumindo, fraco demais! Tirando o tratamento que recebi por ela, no restante tudo ok.
Stayed 1 night in Feb 2024

10/10 Excellent

Marcus

Stayed 1 night in Jan 2024

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom!
Estadia pratica e agradavel, dentro das expectativas.
Stayed 3 nights in Dec 2023

8/10 Good

Nelson A

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Vanda O

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente recomendo
Excelente Hotel, desde a recepção até a saída, quarto confortável, café da manhã excelente, tem café o dia todo, estacionamento excelente 24 horas.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência boa qualidade e bom atendimento
Stayed 1 night in Oct 2023

8/10 Good

Marcio

Stayed 1 night in Sep 2023

8/10 Good

Fernando

Stayed 1 night in Jul 2023

6/10 Okay

Marcus

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sader

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Marcos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Atendimento, estacionamento, hotel, restaurante, tudo muito bom.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otimo, e a cama acomoda o casal e uma criança tranquilamente. bem espaçosa tudo excelente e o café delicioso, chef sempre atenta aos detalhes para servir todos com prestígio.
Stayed 2 nights in Apr 2023

10/10 Excellent

Vanessa

Stayed 1 night in Feb 2023

10/10 Excellent

Paulo

Stayed 1 night in Feb 2023

6/10 Okay

João Paulo

Stayed 1 night in Feb 2023

10/10 Excellent

Thiago

Stayed 1 night in Feb 2023

10/10 Excellent

Bruno

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estádia
Muito confortável e limpo.
Stayed 1 night in Dec 2022

10/10 Excellent

Francisco

Stayed 1 night in Nov 2022

10/10 Excellent

Gabriella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Leandro

Stayed 1 night in Sep 2022

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Maykon Barbosa

Stayed 1 night in Jun 2022

10/10 Excellent

Carolina

Stayed 1 night in Jun 2022

10/10 Excellent

Eduardo

Stayed 3 nights in Jun 2022

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

José Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel.
Quarto muito confortável, instalações muito boas. Café da manhã podia ser um pouco melhor, mas não é ruim. No quarto só havia uma toalha de banho.
Stayed 1 night in Mar 2022

8/10 Good

Hugo jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Muita burocracia inútil e desnecessária
Hotel muito bom. Entretanto o processo de checkin é muito demorado e burocrático. O hotel já tem todos os dados do cliente na reserva e mesmo assim tem que preencher uma montanha de dados. Incompatível com o avanço da informática. Deveríamos ao chegar receber as chaves e uma mensagem de boas vindas, estamos felizes de tê-lo como hóspede novamente!
Stayed 1 night in Mar 2022

10/10 Excellent

Marcos

Stayed 1 night in Mar 2022

10/10 Excellent

fernando javier

Stayed 2 nights in Feb 2022

10/10 Excellent

LC ASSESSORIA E APOIO ADM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar, tudo perfeito!!
Stayed 1 night in Feb 2022

10/10 Excellent

Marcos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Excelente padrão! Acima da média do interior de São Paulo.
Stayed 1 night in Feb 2022

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Diego Wellintom de

Liked: Staff & service
Stayed 1 night in Jan 2022

8/10 Good

Tiago

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel excelente, café da manhã muito bom, infelizmente tivemos uma má impressão quando cheguei para o checkin, fomos extremamente mal atendidos, estava com criança dormindo no carro, fiz 3 viagens sozinho de malas, pois minha esposa estava com meu filho, não foi oferecido nenhuma ajuda, nenhum carrinho, pelo contrário, estavam me pedindo mil e uma informações na qual já havia dado. Por muito pouco não fui embora, o restante foi tudo muito bom, apenas ficou essa má impressão da chegada.
Stayed 5 nights in Dec 2021

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

10/10 Excellent

Wagner Ramos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Atendimento excelente pela equipe de recepção, pessoal da limpeza/manutenção bastante eficaz e atencioso… ótima localização
Stayed 1 night in Nov 2021

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021