On the beach, sun loungers, beach towels, snorkeling
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Reviews of Napili Kai Beach Resort

3.5 out of 5
Napili Kai Beach Resort
5900 Lower Honoapiilani Rd, Lahaina, HI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 1001 reviews" "
Rating 8 - Good. 191 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , overall amazing . We’ll be back
Stayed 4 nights in Apr 2024

8/10 Good

Gregg

Traveled with family
Liked: Staff & service, amenities
We loved staying at Nāpili Kai It was wonderful to be able to go from my room right out to the beach. It was quiet, peaceful, and the snorkeling was very good. What needs attention are the guest rooms. We stayed in a two bedroom two bath suite This rooms carpet were dirty. The couches were frayed and worn out and dirty, and the furniture was chipped The property is beautiful, so many colorful flowers and fruit trees. The butterflies were amazing and looking out at the beach and hearing the surf daily was what made the whole trip worthwhile

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back here
Stayed 3 nights in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! A rare old style of tranquil Hawaii. Fantastic beach & views & garden filled with a botanical wonder of hibiscuses- each so unique and meticulously maintained. I will go back for sure and I’ll stay longer next time . Mahalo
Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent rooms, excellent service and staff. Thoroughly enjoyed our stay, will be returning for sure. Memorable experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

Claire

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful setting, everyone who works at the hotel is kind and helpful, it was a great alternative to one of the bigger hotel chains.
Stayed 3 nights in Apr 2024

10/10 Excellent

John Jay

Stayed 5 nights in Apr 2024

10/10 Excellent

Alan

Traveled with partner
beautiful location - very well kept property - had a wonderful stay - don’t hesitate to book
Stayed 5 nights in Apr 2024

10/10 Excellent

Audi, Mountain Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a GREAT place to stay! We stayed in a beachfront room and the views were amazing. Plus, the Sea House restaurant is on site and has great food. We will stay there again!
Stayed 5 nights in Jan 2024

10/10 Excellent

Laura

Stayed 7 nights in Mar 2024

8/10 Good

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was super friendly. Our room was spacious and had a lot of amenities. The beach on the property was the best on Maui by far. The resort felt like a throw back to old Hawaii. I would highly recommend it to anyone and everyone.
Stayed 3 nights in Mar 2024

10/10 Excellent

dana, irvine

Stayed 7 nights in Mar 2024

10/10 Excellent

Melly

Stayed 2 nights in Mar 2024

10/10 Excellent

Samuel Neal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay as a family of 4. The beach access was excellent, the rooms were clean and nicely updated, and the staff was very friendly. It is a smaller resort, so has a quiet and personable atmosphere. This will be our go-to in Maui.
Stayed 9 nights in Mar 2024

10/10 Excellent

shara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Napili Kai Beach Resort was so beautiful. Great location, excellent customer service, and alot of amenities! Can not say enough about this resort. Definitely coming back!
Stayed 7 nights in Mar 2024

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and overall very quiet and pristine beaches !
Stayed 2 nights in Mar 2024

6/10 Okay

Susan Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. However, some of the items in our room weren't great. The dishwasher was broken, and the door into the bathroom was dinged. Just minor things that needed a little attention.

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was amazing as were the grounds. Lovely place to celebrate my sisters milestone birthday
Stayed 2 nights in Feb 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort delivered everything a good resort should provide. Excellent rooms, very clean and well maintained. Great facilities, but recommend booking the restaurant as it gets very busy.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place. Great Beach.
Nice accommodations with easy access to the beach and pool. Hot tub at the big pool wasn't hot (same temp as pool) but the pool was nice to cool off in. It's a great beach with a nice reef for snorkeling. The room was nice. There is a very small kitchen area that is functional, but not for big meal creation. Housekeeping staff was fantastic. Parking is tight. The spaces are REALLY small. We always found a spot, but sometimes just barely.
Stayed 5 nights in Jan 2024

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was absolutley immaculate, grounds were pristine and restaurant was delcious and affordable. Oue check in experience was not so good, the gentleman checking us in was quite condescending, speaking down to me and making me feel like I was a nusance. It was the end of his shift so perhaps I got the brunt of his day. That was not a very good start to our babymoon. The resort has many great offerings. The king bed was two twins put together and they were seprateing at the middle with one side having a big dip in it.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kalea

Liked: Cleanliness, staff & service, property conditions & facilities
From check in to check out. Stay was great
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 4 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Resort
Great location & beautiful grounds. We had a great stay & recommend for both familys or couples.
Stayed 3 nights in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

Rivka Stern

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The resort is beautiful. Staff at reception not particularly hospitable and not client-centric
Stayed 5 nights in Dec 2023

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem! It's not a huge hotel with 20 floors. It's the perfect size that allows all guest to be near the beach and have a view of the water. We booked 3 rooms for a family of 7, each with their own kitchen. This was extremely convenient as it allowed us to spend our money on more exciting stuff other than meals. We also took full advantage of their onsite BBQ's. My Dad's mobility is recently very limited and he was able to navigate the property on his motorized wheelchair with ease. The staff upgraded his and my Step-Mom's room so he could have a walk in ADA compliant bathroom. This made a huge difference for them. My 9 year old nephew took full advantage of the beach, pool and hot tub. My husband and I enjoyed quiet moments on our Lanai reading or having breakfast. This trip was extremely special and Napili Kai was the perfect place to stay. We will be back someday!
Stayed 5 nights in Dec 2023

10/10 Excellent

Nami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place! Great location, wonderful staff and amenities, and the food was great too. Can’t wait to go back!
Stayed 6 nights in Dec 2023

10/10 Excellent

Max, Santa Ana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Love the traditional, low key resort style and atmosphere. Beautiful restful grounds and architecture. No flashy, overt island music or over the top decor. All super chill
Stayed 6 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and made you feel like you were home. Delicious restaurant on property. Stunning rooms. Amazing beach
Stayed 2 nights in Dec 2023

10/10 Excellent

Rajeev

Stayed 5 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Couples Stay!
Great property, great greeting by front desk staff and amenities and room are 1st class
Stayed 2 nights in Dec 2023

8/10 Good

MOHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Courtland

Stayed 3 nights in Nov 2023

6/10 Okay

William

Business traveler, Traveled with family
Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like a family owned property, very friendly and helpful
Stayed 11 nights in Oct 2023

10/10 Excellent

Lukious Ronald

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close we were to the beach. It was very quiet and calm.

10/10 Excellent

Helena

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Napili Kai was amazing. The location was stunning. Great for kids. Great access to the bay for snorkeling and lounging around. The kids enjoyed the pool and the children’s program as well.
Stayed 2 nights in Jul 2023
Response from Kimberly brown on Jul 30, 2023
Mahalo for taking the time to comment. Napili Kai is a very special place and I'm glad you were able to take advantage of all the amazing attributes (both on-site and on-island!) Please come back soon!

10/10 Excellent

Misato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe neighborhood, staffs are friendly, great view and clean property.
Stayed 2 nights in Jul 2023
Response from Kimberly brown on Jul 30, 2023
Mahalo for your feedback! Napili Kai is a very special place and I am glad to see you took advantage of all the property and island has to offer. Please return soon!

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maui trip
Very nice stay, staff is super friendly, ocean view is beautiful and right next to the beach. Beach is calm not too crazy crowded. Next to many things to do.
Stayed 4 nights in Jul 2023
Response from Kimberly brown on Jul 30, 2023
Aloha and mahalo for your feedback! Napili Kai is a wonderful destination to enjoy the amenities of the property and easy access to beautiful bays. Please consider us for your next destination trip!

10/10 Excellent

Kathleen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, very family friendly we will be back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Walk right out to the beach. There was great snorkeling in the cove, saw some very colorful fish and a sea turtle. Restaurant has great food, breakfast is good. Would definitely stay again and would recommend staying here.
Stayed 6 nights in Jun 2023

10/10 Excellent

Heath

Stayed 3 nights in Jun 2023

6/10 Okay

Evan

Stayed 5 nights in Jun 2023