Had an issue with getting into property. The door requires a key and a code. Property provided us with lockbox code to get keys but not code for the door. Took a little effort to get secondary code. The central a/c unit was not working but there were some window units that made it tolerable. Sheets were not clean and beds were not made. We had to do laundry before we were able to go to bed. Was told that there was a miscommunication and they did not know the property was going to be occupied.