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I've stayed at this hotel several times while traveling with my dog. Very safe, clean and conveniently located near several good restaurants. I've recommended this hotel to friends with pets and they enjoyed their stay as well.
Expedia hadn't confirmed my reservation before we arrived but the front desk agent was helpful in getting us taken care of. Pet friendly location with no fee.
We stayed at the Exchange Suites for one night. The location was great. In the heart of downtown and waking distance to Beale street. We were traveling with our dog so I was happy to find a pet friendly hotel downtown with a little grassy park right outside the doors that was perfect to walk our ...
The bed was comfortable, the room was clean, there was plenty of hot water, pets are welcome, and it was close to where I needed to go. What more do you need in a motel?
Staff was helpful. Breakfast every morning was great. Room was always very clean. We spent three nights and two day.
This hotel is very nice, the room was clean & everything worked fine. The bed was unusually comfortable for the price range. It was quiet for the most part ( with the exception with the guy next door snoring...oh wait, that was my son, disregard...LMBO!!!), Check in went without a hitch, same at ...
Hotel allows dogs, which barked until midnight in two rooms. Just be prepared. I am an animal lover, but really don't want to hear this when I'm trying to sleep.
We had a lovely time. Very convenient to Beale street, the river and a bunch of Memphis' other attractions. The hotel is pet friendly as well so we as well as our dog were treated like royalty.Would definitely recommend this property to others.
Kind staff, especially food service. Beware however, this is a dog friendly hotel, so if you don't like dogs this might not be the place for you.
The hotel we normally would have stayed in did not accept pets so we selected this hotel primarily that it is dog friendly and the cost for being able to have our dog with us was about the same as a kennel. Second was the location.The professionalism of the staff did not balance out with the condition ...
Not very pet friendly. Not very prompt answering phones. Not helpful with a particular pet stay. Parking garage is terrible. Impossible, confusing. Bathroom very tiny for 2
We were in Memphis for 4 days. Knew when we made the reservation that there would be a $50.00 one time pet cleaning fee on top of the fee per pet that they charged. They did charge the $50.00 fee when we checked in. We figured it would be charged after we checked when they cleaned our room. We did ...
Came in town for funeral.Arrived super late for check in. I was in touch w front desk before I got there. I was extremely tired. Front desk was extremely pleasant at check in and check out. The room was cozy and beds were comfortable.
As a new pet owner I didn't understand the difficulty in finding decent pet friendly accommodations. This was a nice, clean hotel with friendly staff in a safe location with restaurant options nearby.
The first thing that hit you in the face when you walked in was cat urine! Sitting it gave us headaches! We called front desk immediately but nothing was done. I spent money on bleach and febreeze myself to get some relief but was never gone.
After finally being moved to the third room are air stopped working. We were offered to be moved to a fourth room and at that time I made the decision to leave and go to a more reputable Hotel for the same cost. The rooms were dirty and unacceptable.
The best things are the location and it is pet friendly. I think I would pay a little more for a place that isn't so old and in need of repair. Just looks and feels dirty. I didn't look to hard for mold or bugs , I just didn't want to know because we were committed to stay. It was only one ...
Found animal feces (most likely a dog) in the room when my family and I were packing our belongings to leave. Carpet in hallway smelled like it had been wet and new carpet installed on top of it. Breakfast was a big disappointment. Was expecting scrambled eggs and some type of breakfast meat and ...
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