Garden view

Reviews of Catalonia Mirador des Port

4 out of 5
Catalonia Mirador des Port
C/ Vilanova 1, Mahón, Menorca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 39 reviews" "
Rating 8 - Good. 5 out of 39 reviews" "
Rating 6 - Okay. 4 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Devon

Stayed 3 nights in Apr 2024

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service
Beautiful hotel. Amazing view. Clean. Warm. Large tv. Friendly and helpful staff. The indoor pool was part of the spa and 20 euros per person, which was disappointing. I expected to be able to swim as part of the room price.
Stayed 2 nights in Mar 2024
Response from Berta Junyent on May 6, 2024
Dear Sally,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the beauty of our hotel, the amazing view, and the cleanliness and warmth of our facilities. We apologize for any disappointment regarding the indoor pool access fee. We strive to provide transparency about additional amenities and their associated costs. Your comments will be taken into consideration as we continue to improve our services. We hope to welcome you back for another enjoyable stay in the future. Kind Regards,

4/10 Poor

Jules

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures look way better than the actual rooms… Staff was friendly.
Stayed 2 nights in Feb 2024

6/10 Okay

Stellan

Stayed 4 nights in Feb 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel recently built/ renovated. Excellent staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

ana, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff, good location
Stayed 3 nights in Dec 2023

8/10 Good

Ivette

Stayed 3 nights in Dec 2023

10/10 Excellent

Diego Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy aconsejable, todos los detalles cuidados
El hotel muy bien situado en una zona tranquila, poco aparcamiento libre pero tiene parking de pago que está bien de precio 15€ por 24horas En relación al interior es perfecto, bien decorado todo limpio, mucha tranquilidad, y buenas vistas
Stayed 2 nights in Dec 2023

8/10 Good

Penelope

Stayed 3 nights in Oct 2023
Response from Sergi Molero on Nov 3, 2023
Estimada Penélope, Quiero agradecer que comparta su opinión en Expedia, en referencia a su experiencia en Catalonia Mirador des Port.Esperamos darle de nuevo la bienvenida a esta su casa en Menorca.Reciba un cordial saludo,

10/10 Excellent

Tony

Stayed 7 nights in Oct 2023
Response from Sergi Molero on Oct 31, 2023
Dear Tony,Thank you very much for staying with us and for sharing your feedback here.We look forward to host you soon again. Greetings from Menorca

6/10 Okay

miguel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff,renovated recently. We didnt like the wall seing like carboard,next room shower sound like is inside ours. The noise coming from upstair room was loud and late night. Not the quiet hotel we use to stay.
Stayed 2 nights in Oct 2023
Response from Sergi Molero on Oct 18, 2023
Dear Miguel, Thank you for taking the time to tell us about your stay at Catalonia Mirador des Port. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Catalonia Mirador, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to cater to your needs in the future. Best regards

10/10 Excellent

Claus

Stayed 1 night in Oct 2023
Response from Sergi Molero on Oct 18, 2023
Dear Claus, We thank you so much for your feedback. We are happy to read that you enjoyed the hotel..We hope to welcome you back again soon. Best regards from Menorca.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at the appearance of the building and the excellent location. Just a 10 min walk to town and easy access to the quayside and another route into town, although there were quite a few step via the quay, however there is a lift at the town end. The staff were very friendly and helpful and most spoke a little English. Pool area was clean and there was a small snack bar and plenty of loungers and free use of towels. My room was excellent, it was a premium terrace with sea view (i.e. a harbour view). My only slight criticism was the continuous noise you could hear on the balcony from a ship on the other side of the harbour. It wasn't there every day, and unless you spend all day on your balcony it shouldn't be a problem. One other tiny comment would be for them to change the classical music that plays in the restaurant and around the pool. I think it's supposed to be relaxing, but it was a little depressing. I would certainly return to this hotel if I could get a similar room. Thank you for a wonderful stay.
Stayed 7 nights in Sep 2023
Response from Sergi Molero on Oct 9, 2023
Dear Catherine,First of all, thank you for taking the time to share your experience on your stay at Catalonia Mirador des Port.I am delighted to read about how lovely your recent stay has been. It is wonderful to hear how much you appreciated the staff’s service. It will be my pleasure to share your feedback with the team here.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to cater to your needs in the future. Kindest regards,

10/10 Excellent

mariela F

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hermoso hotel en un buen lugar de mahon.solo que por el precio podria estar incluido el desayuno
Stayed 1 night in Sep 2023
Response from Sergi Molero on Oct 2, 2023
Estimada Mariela, Quiero agradecer que comparta su opinión en Expedia, en referencia a su reciente estancia en Catalonia Mirador des Port.Estamos encantados de saber que disfrutó de nuestra privilegiada situación, sobre el puerto de Mahón y frente al Museo de Menorca.Esperamos darle de nuevo la bienvenida a esta, su casa en Menorca.Reciba un cordial saludo

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a sea view room and weren’t disappointed with the dual aspect overlooking the harbour and the museum (which is an ex-monastery). The room was spotlessly clean, quiet and comfortable with a very decent shower. Breakfast in the restaurant was superb and we had several very nice and reasonably priced meals in the bar area. All the staff were friendly and attentive and we really couldn’t ask for more. The hotel is situated in a residential area and navigating the streets was challenging. We found the best route was to goes down the stairs (by the pool area) into the harbour, turn right towards the town and take the lift up to the town centre. There you will find a good selection of shops and restaurants serving tapas, pizzas etc. Mahon is a hilly town so if you have mobility issues you may find it challenging. Otherwise Mahon is an excellent base to explore the island with plenty of buses and taxis.
Stayed 7 nights in Sep 2023
Response from Sergi Molero on Sep 21, 2023
Dear Karen,Thank you so much for taking your time to share your impressions on Expedia of your last stay at Catalonia Mirador des Port.I am pleased to read that your overall impression of the hotel is a good one and I am certainly happy that your stay with us did satisfy you. I am also delighted to read that you very much enjoyed the room, location and the staff’s service.. Make sure we will let him know about your special mention and he will be very glad.Thank you once again for your wonderful words about the Hotel. It will be my pleasure to share your feedback with the team and I look forward to welcoming you back in the not too distant future.Kind regards,

10/10 Excellent

Paul

Stayed 2 nights in Aug 2023
Response from Sergi Molero on Sep 1, 2023
Dear Paul, Thank you for sharing your high rating on Expedia following your recent stay at Catalonia Mirador des Port.We look forward to welcoming you back.Yours sincerely

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Sergi Molero on Aug 2, 2023
Estimada Paula, Quiero agradecer que comparta su opinión en Expedia, en referencia a su reciente estancia en Catalonia Mirador des PortEstamos encantados de saber que disfrutó de nuestro Hotel.Reciba un cordial saludo desde esta, su casa en Menorca

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautifully decorated hotel, clean and welcoming. The breakfast options were superb. Will definitely love to go back.
Stayed 2 nights in Jul 2023
Response from Sergi Molero on Jul 18, 2023
Dear Laura,First of all, thank you for taking the time to share your experience on your stay at Catalonia Mirador des Port.I am delighted to read about how lovely your recent stay has been. It is wonderful to hear how much you appreciated the breakfast service. It will be my pleasure to share your feedback with the team here.I hope to have the opportunity to welcome you back in the future.Kindest regards from Menorca

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Newly refurbished and spotlessly clean. Friendly staff. Only Stayed 1 night and will definitely stay again. As a base it’s great. Can’t comment on the food as I walked 10 minutes to Paput .
Stayed 1 night in Jul 2023
Response from Sergi Molero on Jul 18, 2023
Dear Andrew,Thank you for taking the time to leave such a lovely review of our Hotel.The whole team was so pleased to read your fantastic comments, and we was thrilled to hear you apreciate all the facilities at the Hotel.I want to thank you once again for taking your time to leave such positive feedback. Coments like yours inspired us to be better. we look forward to seeing you in the near future.Kind regards,

10/10 Excellent

cedric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel Le personnel est très gentil et agréable, au petit soin surtout le maître nageur et le bagagiste Restaurant gastronomique réputé et bar à cocktails agréable Le petit déjeuner buffet est immanquable mais cher (19€ qui valent le coup) Piscine ok (SPA pas essayé. ) Juste un petit bémol sur la vétusté de la baignoire Et l insonorisation de la porte: je sais pas si toutes les chambres étaient comme ça mais nous entendions l ascenseur et les gens de passage dans le couloir.
Stayed 2 nights in Apr 2024
Response from Berta Junyent on May 6, 2024
Cher Cedric,Nous vous remercions sincèrement pour votre commentaire positif sur votre séjour dans notre hôtel. Nous sommes ravis de savoir que vous avez apprécié notre personnel attentif, notre restaurant gastronomique ainsi que notre bar à cocktails. Votre remarque concernant la vétusté de la baignoire et l'insonorisation de la porte est précieuse pour nous, et nous prendrons des mesures pour améliorer ces aspects afin d'offrir à nos clients une expérience encore plus agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour.Salutations cordiales,

10/10 Excellent

virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfecta estancia
Stayed 2 nights in Apr 2024
Response from Berta Junyent on May 6, 2024
Apreciada Virginia,¡Nos alegra mucho leer que su estancia fue perfecta! Nos esforzamos constantemente por ofrecer a nuestros huéspedes una experiencia excepcional, y es gratificante saber que hemos cumplido con sus expectativas. Esperamos tener el placer de darle la bienvenida de nuevo en el futuro. ¡Gracias por elegir nuestro hotel y por compartir su opinión positiva!

10/10 Excellent

Catalina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay muchas opciones para comer y aparcar es un poco complicado
Stayed 1 night in Mar 2024
Response from Berta Junyent on May 6, 2024
Apreciada Catalina, Gracias por dejarnos sus apreciaciones sobre el hotel. Estamos muy contentos que su estancia en general fuera placentera ya que nos esforzamos por ofrecer una experiencia cómoda y conveniente para nuestros huéspedes. En cuanto a las opciones de comida, tenemos servicio de restaurante y bar en el hotel, así como una variedad de restaurantes a solo 10-15 minutos a pie (en el centro o el puerto). Respecto al aparcamiento, disponemos de un parking propio para mayor comodidad, especialmente en caso de dificultad para encontrar estacionamiento gratuito en la calle. Apreciamos sus comentarios y esperamos poder recibirla de nuevo en el Mirador des Port.Saludos cordiales,

10/10 Excellent

Dulcinea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece un buen lugar para descansar y estar bien conectado con el resto de la isla.
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estancia
Muy buena experiencia. Buen servicio, check in rápido, habitaciones cómodas, con un buen servicio de habitaciones.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente eleccion
Stayed 1 night in Oct 2023
Response from Sergi Molero on Oct 31, 2023
Estimado Alfredo, Quiero agradecer que comparta su opinión en Expedia, en referencia a su experiencia en Catalonia Mirador des Port.Estamos encantados de saber que disfrutó de su estancia..Esperamos darle de nuevo la bienvenida a esta, su casa en Menorca.Reciba un cordial saludo,

8/10 Good

olivier

Stayed 1 night in Oct 2023
Response from Sergi Molero on Oct 31, 2023
Cher Olivier,Merci d'avoir pris quelques minutes por nous commenter son expérience. Nous vous invitons à revenir très bientôt.Cordialement

8/10 Good

Mette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent og flott hotell
Stayed 3 nights in Oct 2023
Response from Sergi Molero on Oct 9, 2023
Dear Mette,First of all, thank you for taking the time to share your experience on your stay at Catalonia Mirador des Port.I am delighted to read about how lovely your recent stay has been. It will be my pleasure to share your feedback with the team here.I hope to have the opportunity to welcome you back at Catalonia Mirador in the future.Kindest regards,

10/10 Excellent

Maria del pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Sergi Molero on Sep 11, 2023
Estimada María del Pilar, Quiero agradecer que comparta su opinión en Expedia, en referencia a su experiencia en Catalonia Mirador des PortMuchas gracias por su gran valoración.Esperamos darle de nuevo la bienvenida a esta, su casa en Menorca.Reciba un cordial saludo,

10/10 Excellent

Daria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel agréable Difficile de trouver du parking proche de l’hôtel, il faut compter à peu près 5 minute de marche 30 minutes de spa offert et si on prends une séance de massage, 1h est offert Piscine au top
Stayed 2 nights in Aug 2023
Response from Sergi Molero on Sep 1, 2023
Chère Daria,Tout d'abord, nous vous présentons nos plus sincère remérciements et sommes ravi de savoir que vous avez appréciez notre établissement. Il n'y a rien de plus satisfaisant que de voir que nous vous avons fourni une experience unique, et dont vous ressortez completement satisfait ! Nous esperons vous revoir bientot au sein de notre hotel ! Cordialement,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best and cleanest hotels I have ever been! Rooms are spacious, super clean, with all facilities you need and offering cleaning service everyday. Breakfast was super rich and delicious! The hotel offers a lovely view over the port of Mahon and very close to the city center by foot. Many amazing restaurants were in area around. In addition, I had my birthday during my stay and the hotel surprised me in my room with a glass of white wine and a birthday wish! Best surprise ever! THANK YOU
Stayed 7 nights in Aug 2023
Response from Sergi Molero on Aug 25, 2023
Dear Ana,Thank you so much for taking your time to share your impressions on Expedia of your last stay at Catalonia Mirador des Port.I am pleased to read that your overall impression of the hotel is a good one and I am certainly happy that your stay with us did satisfy you. I am also delighted to read that you very much enjoyed the room and the staff’s service. Thank you once again for your wonderful words about the Hotel. It will be my pleasure to share your feedback with the team and I look forward to welcoming you back in the not too distant future.Kind regards,

10/10 Excellent

Isabel

Stayed 1 night in Jul 2023
Response from Sergi Molero on Aug 2, 2023
Estimada Isabel, Quiero agradecer que comparta su opinión en Expedia, en referencia a su experiencia en Catalonia Mirador des PortEstamos encantados de saber que disfrutó de su estancia.Esperamos darle de nuevo la bienvenida a esta, su casa en Menorca.Un cordial saludo.