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Reviews of EB Hotel Miami

4 out of 5
EB Hotel Miami
4299 Nw 36th St, Miami Springs, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1207 out of 1541 reviews" "
Rating 8 - Good. 221 out of 1541 reviews" "
Rating 6 - Okay. 60 out of 1541 reviews" "
Rating 4 - Poor. 27 out of 1541 reviews" "
Rating 2 - Terrible. 26 out of 1541 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jay, Daniel Island

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near the airport. A hidden gem!
Stayed 1 night in Apr 2024

10/10 Excellent

Mollie, Ellenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight, to fly out of Miami the next morning on vacation. The hotel is clean, very friendly staff, and had a great restaurant and bar to enjoy on property. The shuttle was perfect the next morning, and we were able to park and leave our vehicle for a very reasonable price. Excellent choice and so close to the airport!
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 25, 2024
Dear Ms. Molie, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

sebastien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Augusto is nothing short of spectacular along with Justo I think at the bar. Great staff and energy. We will be back just for them
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 25, 2024
Dear Mr. Sebastien, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Check in was east. Staff very friendly and helpful. Parking is a plus and it is under cover for this hot sunny Miami days! This hotel has the best windows! Absolutely no airport noise and spacious and comfortable room. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 23, 2024
Dear Ms Joann, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

8/10 Good

Jay, Daniel Island

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, large rooms. Bar tenders weee great!
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 23, 2024
Dear Ms Jay, it's great to hear that you had a positive experience at EB Hotel Miami. The Associates will be happy to hear that their daily dedication has an impact on guests like you! If there's anything we can do to serve you further, let us know. Sincerely, EB Hotel Miami.

10/10 Excellent

Tina, Sudbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, bathroom beautiful.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 23, 2024
Dear Ms. Tina, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how roomy it was and the bathroom was beautiful. The staff took really good care of us.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 23, 2024
Dear Ms. Kelly, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all of it
Stayed 2 nights in Apr 2024
Response from Aurelio Saldana on Apr 22, 2024
Dear Mr. Omar, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

ERIC

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
EVERYTHING WAS UP TO MY STANDARD
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 22, 2024
Dear Mr. Eric, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Danyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 22, 2024
Dear Ms Danyan, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sara, Any city

Traveled with partner
Very clean, high end touches. Staff is awesome. Restaurant on property very nice.
Stayed 1 night in Jan 2024
Response from Aurelio Saldana on Apr 22, 2024
Dear Ms Sara, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Sara, Any city

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at EB multiple times. Perfect for airport or cruise or base for touring Miami.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 22, 2024
Dear Ms. Sara, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Diane

Traveled with family
It was just OK
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 20, 2024
Dear Ms. Diane, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

8/10 Good

Jayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, spacious.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 20, 2024
Dear Ms. Jayne, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Maylin, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the lack of cleanliness in the parking service stairs
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Marylin, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Darryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from Airport, staff was very helpful and accommodating.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Darryle, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and staff. Highly recommend.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Mr. Robert, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and accommodating
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Jackeline, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Sheena, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

angela

Traveled with partner
Liked: Amenities
A lovely hotel! Staff made my birthday extra special and suprised us with an upgrade and chocolate cake.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Angela, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

6/10 Okay

Robert

Air conditioner did not work well and the shower leaked all over the floor. The mini bar was set up in a way to rob you blind. DO NOT EVEN TOUCH THE PRODUCTS OR YOU WILL BE BILLED FOR THEM.
Stayed 2 nights in Apr 2024
Response from Aurelio Saldana on Apr 22, 2024
Dear Mr. Robert, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! Sincerely, EB Hotel Miami.

10/10 Excellent

Mandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Mandi, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

nancy, chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing for a hotel near airport. Service and amenities are top-notch! Only staying overnight and appreciated all the extra services and amenities. Loved the room, bar, restaurant, and especially the people working here. Thank you!
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Nancy, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Mr. Ken, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Carlos, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and beautiful accommodations… restaurant staff was nice and food at Miranda’s was amazing
Stayed 2 nights in Apr 2024
Response from Aurelio Saldana on Apr 16, 2024
Dear Mr. Carlos, thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that (Associate) receives the recognition they deserve. Thank you and have a great day! Sincerely, EB Hotel Miami.

10/10 Excellent

Danyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Definitely coming back.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Dayan, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and hotel
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Amber, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sandy D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel.
Stayed 3 nights in Apr 2024
Response from Aurelio Saldana on Apr 16, 2024
Dear Ms. Sandy, thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that (Associate) receives the recognition they deserve. Thank you and have a great day! Sincerely, EB Hotel Miami.

2/10 Terrible

Jessica Lynn, Middletown, NY

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was by far the most painful hotel I have ever experienced. The beds are too high to get into without extensive effort and pain. Getting back out is also painful going over the wooden bed surround as you slide off. There was only one chair to sit in and the arms cut painfully into our thighs. And the tiny tile in the bath is painful to walk on as well. It was a miserable two days. The staff were good about fixing what they could, but it wasn’t enough to make our stay anything other than a misery.
Stayed 2 nights in Apr 2024
Response from EB Hotel Management on Apr 15, 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for anyinconvenience you experienced during your stay. Your feedback is invaluable to us, and we take your comments seriously. We would like to investigate this matter further to ensure it is addressed appropriately. Please feel free to reach the General Manager to discuss this isolated incident.

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Lourdes, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and awesome accommodations. The restaurant is good too! Really close to the airport.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Elizabeth, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Melissa, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Carlton, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed us to check in early, much appreciated. We need late check out also! Thank you!!!!!!
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 11, 2024
Dear Ms. Carlton, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at EB Hotel Miami. We sincerely thank you for taking the time to share your thoughts with us. Sincerely, EB Hotel Miami.

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Aurelio Saldana on Apr 11, 2024
Dear Guest, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel MiamiRegards,

10/10 Excellent

Hozoua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aurelio Saldana on Apr 11, 2024
Dear Mr. Hozoua, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Bashir

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our one night stay before a cruise
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 11, 2024
Dear Mr Bashir, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Branko

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beyond my expectation.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 9, 2024
Dear Guest, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great choice for people who need a hotel close to the airport; it’s elegant, quiet, has beautifully designed bathrooms and pleasant staff. If I needed a hotel close to the airport, I would be happy to stay there again.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Diana, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel overall but did like the view. BAck streets view. A bit of noise
Stayed 2 nights in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Mr. Antonio, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sherrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room and the cleanliness.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Sherrie, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Amaury

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff, very friendly
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Mr. Amaury, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Ursula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the hospitality and friendly staff. The transportation was an extra added convenience. Thanks!
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Ursula, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

8/10 Good

GABRIELA

Disliked: Cleanliness
Nothing
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Gabriela, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Maria, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed hotel, 5 minutes away from the airport and with complementary shuttle service. Spacious rooms with a separate sitting/work area and great bathrooms.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Maria, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Kamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well taken care of my toilwt had a little issue 508 check it out.... but amazing stay
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 6, 2024
Dear Ms. Kamar, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Very clean and modern.
Stayed 2 nights in Mar 2024
Response from Aurelio Saldana on Apr 6, 2024
Dear M, s. Jessica so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was way better than I expected. Bravlio at the front desk was exceptional.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 5, 2024
Dear Mr. Sean, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel!
Stayed 2 nights in Mar 2024
Response from Aurelio Saldana on Apr 5, 2024
Dear Ms. Nancy, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 25, 2024
Dear Mr. Nicola, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! Sincerely, EB Hotel Miami.

4/10 Poor

Joel, Glendale

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This has been our go-to hotel for layovers in Miami. We even have another reservation in August but I will probably not Honor it. Refrigerator left sitting in the middle of the room - shower leaked and dripped all night long, bed was made with just a flat sheet thrown on the mattress. Wasn't even tucked in in any way to hold it in place. Every time that I rolled over during the night the sheet rolled up and bunched up under me. Aerator was missing from the bathroom sink so when you turn the water on you and everything around you got a bath.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 5, 2024
Dear Mr. Joel, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.