Outdoor pool, cabanas (surcharge), pool umbrellas
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Reviews of Loews Miami Beach Hotel – South Beach

4.5 out of 5
Loews Miami Beach Hotel – South Beach
1601 Collins Ave, Miami Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 2209 out of 3378 reviews" "
Rating 8 - Good. 613 out of 3378 reviews" "
Rating 6 - Okay. 265 out of 3378 reviews" "
Rating 4 - Poor. 147 out of 3378 reviews" "
Rating 2 - Terrible. 144 out of 3378 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gilda, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff all around. Will be returning to this location.
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Miami Beach. Great location and great hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location.
Stayed 2 nights in May 2024

8/10 Good

Kiron, Coral Gables

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 2 nights in May 2024

10/10 Excellent

Sahil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in May 2024
Response from star service agent on May 11, 2024
Thank you for your feedback!

10/10 Excellent

Shannon, Grand Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach
Stayed 1 night in Apr 2024
Response from w on May 11, 2024
Thanks for your feedback!

10/10 Excellent

Maysoun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is accessible to everything in the area. clean and staff is very friendly and helpful. This is the only hotel we stay at when we visit South Beach.
Stayed 5 nights in Apr 2024
Response from Star Service Agent on May 8, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

8/10 Good

Terrance

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Loews Customer Service on May 8, 2024
Terrance, thank you for completing our survey and we look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in May 2024
Response from Star Service Agent on May 8, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really amazing stay at Loewes. Hotel was really nice and comfortable. Loved that there was free sunscreen by the pool. The beach and pool areas were great.
Stayed 6 nights in Apr 2024
Response from Star Service Agent on May 6, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Ashleigh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loews Miami Beach Hotel is a beautiful hotel and extremely child friendly. We have a 20 month old and the staff we're great with him. They would give him small toys and a coloring book to keep for his entertainment at lunch or breakfast. He got to eat for free at Preston's which is where they have the breakfast. He was even gifted a free ice cream token from front desk for Miami Joe's. The pool has a shallow walk-in area which was perfect for our little one when getting in the water. Not to mention the food was amazing and the room was very comfortable.
Stayed 4 nights in Apr 2024
Response from Loews Customer Service on May 4, 2024
Ashleigh, thank you for taking the time to provide this feedback and we are so pleased to hear you enjoyed your stay. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 Excellent

Sabriya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay
Stayed 4 nights in Aug 2023
Response from Loews Customer Service on May 4, 2024
Sabriya, we are glad to hear you enjoyed your stay and look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,,
Stayed 1 night in Dec 2023
Response from Star Service Agent on May 4, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Rajiv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb property and excellent surrounding area
Stayed 3 nights in Apr 2024
Response from Star Service Agent on May 2, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel good value for money
Stayed 3 nights in Mar 2024
Response from Star Service Agent on May 2, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

6/10 Okay

Arthur Ubaka, New Rochelle

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A tired property. Service was just OK.
Stayed 2 nights in Jan 2024
Response from Loews Customer Service on May 4, 2024
Arthur, thank you for taking the time to fill out our survey and provide this feedback. We hope to welcome you back to the LOEWS Miami Beach Hotel soon.

10/10 Excellent

Galyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 3 nights in Apr 2024
Response from Star Service Agent on May 2, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

David

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience- friendly and helpful staff is at the top of a long list of things that made this hotel stay wonderful for me and my family.
Stayed 1 night in Apr 2024
Response from Star Service Agent on May 1, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Star Service Agent on May 2, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Rena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The swimming pool, the amenities and the beach is literally right across the way. Restaurants right across the street and up and down the walk. Just honestly overall great experience. Gave a full star for cleaning this because there was dust and hair residue in the room was definitely clean.
Stayed 1 night in Apr 2024
Response from Star Service Agent on May 1, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

genevieve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and very family friendly. Check in and bell service are friendly and welcoming. Rooms are well appointed with mini fridge. Loved the pool, the shallow area was great for my toddler. On one day they also had games for the little ones. Beach and back boardwalk is relaxing and what makes staying here worth it. South beach area is not nice to walk around though - very dirty and can be sketchy at night.
Stayed 3 nights in Apr 2024
Response from Star Service Agent on Apr 30, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

8/10 Good

Joan, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff, valet and luggage attendant. Very pleased with housekeeping and friendly staff. Pool was too crowded with guests. An adult pool would be nice.
Stayed 2 nights in Apr 2024
Response from Loews Customer Service on May 4, 2024
Joan, thank you for taking the time to fill out our survey and provide this feedback. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome hotel by the beach with waterfront and amazing pool
Stayed 1 night in Dec 2023
Response from Star Service Agent on Apr 30, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from check-in, house keeping, the. restaurant and pool staff. Would highly recommend this hotel!
Stayed 1 night in Apr 2024
Response from Loews Customer Service on Apr 30, 2024
Amy, we appreciate the feedback and we hope to welcome you back to the LOEWS Miami Beach Hotel soon!

10/10 Excellent

Bulent, Mountville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has great location
Stayed 2 nights in Apr 2024
Response from Loews Customer Service on Apr 30, 2024
Bulent, we appreciate you taking the time to complete our survey. We look forward to seeing you again at the LOEWS Miami Beach Hotel.

10/10 Excellent

Deivison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 4 nights in Apr 2024
Response from Loews Customer Service on Apr 30, 2024
Deivison, thank you for providing this feedback. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.

8/10 Good

Jeffrey, New York

Business traveler
Liked: Cleanliness, staff & service, amenities
Slightly dated in the particular wing I was in - but otehrwise great hotel!
Stayed 1 night in Jan 2024
Response from Loews Customer Service on Apr 30, 2024
Jeffrey, thank you for taking the time to provide this feedback. We hope to welcome you back soon to the LOEWS Miami Beach Hotel.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Star Service Agent on May 1, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

David

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids- great pool
Stayed 1 night in Apr 2024
Response from Star Service Agent on Apr 29, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Stephany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great time!
Stayed 1 night in Apr 2024
Response from Star Service Agent on Apr 29, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Souheil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Loews Customer Service on Apr 30, 2024
Souheil, thank you for taking the time to complete our survey. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Star service agent on Apr 29, 2024
Thank you for your feedback

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Erick on Apr 28, 2024
Gregory, we are glad you enjoyed your stay with us.

6/10 Okay

Ari

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The area around the property like dining and shopping/going out was awesome. The staff in the pool and beach area were rude/unfriendly.
Stayed 1 night in Apr 2024
Response from Erick on Apr 28, 2024
Ari, we're pleased to hear that you enjoyed the vibrant dining, shopping, and nightlife options near our property. However, we apologize for any unfriendly experiences with our pool and beach staff. Your feedback is valuable, and we'll address this issue internally to ensure a more welcoming atmosphere for our guests in the future. Thank you for bringing this to our attention.

10/10 Excellent

Manuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel!
Stayed 3 nights in Mar 2024
Response from Loews Customer Service on Apr 26, 2024
Manuel, thank you for taking the time to complete our survey. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great restaurants, clean hotel. Small pool area for size of hotel
Stayed 3 nights in Apr 2024
Response from Loews Customer Service on Apr 26, 2024
Neil, thank you for taking the time to fill out this survey. We appreciate the feedback provided and look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 Excellent

Hesaam, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel with a perfect pool, superb customer service, very kids friendly and at a great location.
Stayed 4 nights in Apr 2024
Response from Star Service Agent on Apr 25, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Star service agent on Apr 25, 2024
Thank you for your feedback!

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from star service agent on Apr 25, 2024
Thank you for your feedback

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit this property several times a year. You are greeted upon arrival by the attendees concierge is ready to check you in. They give it small gift bags to the younger children and there is a ton for the kids to do. It is a great hotel for adults and for children. The food in the restaurants and at the pool is delicious. And definitely reserve a cabana at SOAK where Paul, Jaqueline, Radost and Sonia will take care of your every need throughout the day. They are the absolute best.
Stayed 3 nights in Apr 2024
Response from Star Service Agent on Apr 24, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

6/10 Okay

Gabriel, New york

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Had to change rooms since ours was so dirty. Baby’s crib was stained and dirty too, very unfortunate. Not many friendly/helpful staff. Refrigerator key was not given to us, had to ask someone from reception to get us one by the end of the day. Beach and pool service only start at 11am, seems so late, especially being a family friendly hotel. We definitely expected more. Shoutout to Luis in security who found our 3 missing baby shoes!!
Stayed 6 nights in Apr 2024
Response from Loews Customer Service on Apr 22, 2024
Gabriel, we appreciate you taking the time to complete our survey and provide this feedback. We will be sure to pass this information along to our other teams. We hope to welcome you back to the LOEWS Miami Beach Hotel.

10/10 Excellent

Yuqi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Walk distance to ocean drive and lincoln road. Very convenient. Staff is helpful.
Stayed 2 nights in Apr 2024
Response from Star Service Agent on Apr 21, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Judy

Stayed 1 night in Apr 2024
Response from star service agent on May 11, 2024
Thank you for your feedback!

10/10 Excellent

Tanya M

Liked: Cleanliness, staff & service, property conditions & facilities
Book this hotel. You won’t regret it. If I had a complaint, it’s that everything on property is expensive. But you’re in the middle of South Beach so everything is expensive everywhere. I purchased three drinks by the pool and was out of $100
Stayed 1 night in Apr 2024
Response from Star Service Agent on Apr 21, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Stephanie, North Smithfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, my room got messed up and they offered to either accommodate or have a credit for a massage I opted for the massage. Which was superb. Truly recommend and will be my only place to stay while in Miami
Stayed 3 nights in Jan 2024
Response from Star Service Agent on Apr 21, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t find anything to complain, everything was perfect, will go again.
Stayed 3 nights in Apr 2024
Response from Star service agent on Apr 25, 2024
Thank you so much for your kind words and amazing feedback. It was such an honor servicing you throughout your entire stay

10/10 Excellent

Vladislav

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very friendly and flexible staff. Great location and service.
Stayed 1 night in Apr 2024
Response from star service agent on Apr 20, 2024
thank you for your feedback! we really appreciate it

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from star service agent on Apr 18, 2024
thank you for your feedback!

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from Star Service Agent on May 8, 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like having to pay so much for parking.
Stayed 1 night in Apr 2024
Response from Loews Customer Service on Apr 18, 2024
Ronnie, thank you for your feedback we will be sure to pass this information along to the corresponding department. We hope to welcome you back to the LOEWS Miami Beach Hotel soon.