Studio, 1 Queen Bed | Individually furnished, desk, iron/ironing board, free WiFi
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Reviews of Hemeras Boutique House Aparthotel Castello 2

Hemeras Boutique House Aparthotel Castello 2
10 Piazzale Luigi Cadorna, Milan

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.2/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020
Response from Gennaro on Mar 1, 2020
Dear Guest thanks so much for your amazing review. We are very happy that your apartment satisfied your expectations. We will share with all our staff this result. We hope to host you again soon. Best Regards Gennaro Front Office Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019
Response from Gennaro on Dec 13, 2019
Dear Guest thanks for your feedback, we are very sorry that your stay didn't meet your expectations, we manage more than 50 apartments and we offer a concierge service 24 hours, a Reception available for every need and if the guest ask we take action fastly, we also have a professional staff. We hope to host you again to satisfy your expectations. Best Regards Gennaro Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice littler efficiency. Great hosts.
Stayed 1 night in Aug 2019
Response from Hemeras Boutique House on Aug 28, 2019
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Belal, Palestine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment with a good price nearby to the center restaurants shopping
Stayed 3 nights in Jul 2019
Response from HBH STAFF on Jul 17, 2019
Dear guest, thank you for your review. We hope to host you soon. Best regards

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019
Response from HBH STAFF on Jul 17, 2019
Dear guest, thank you for your review. We hope to host you soon. Best regards

8/10 Good

Marc

Traveled with family
Liked: Room comfort
pourrait être trés bien en améliorant les détails
Les + : - proximité du coeur de la ville - Appart rénové de neuf - Prix Les moins : - pas attendu, la réception ne savait même pas qui appelé, on a attendu plus d'une heure - le gars ne nous à même pas dit où mettre les clés en partant...trés dur à avoir au tel - il n'y a pas de place de parking alors que s'était annoncé - canapé-lit pour les enfants quand on l'a déplié était rempli de miettes et objets en tout genre
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The front door was difficult to open. The building / corridors under renovation. Average class.
Stayed 1 night in Feb 2020
Response from Gennaro on Mar 1, 2020
Dear Sarine thanks so much for your review. We are very happy that your apartment satisfied your expectations. We are sorry that you didn't like the check in process. We will share with all our staff this result to improve our service. We hope to host you again soon. Best Regards Gennaro Front Office Manager