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Reviews of Hotel Pavone

3 out of 5
Hotel Pavone
Via Dandolo, 2, Milan, MI

Reviews

7.0

Good

Rating 10 - Excellent. 44 out of 234 reviews" "
Rating 8 - Good. 81 out of 234 reviews" "
Rating 6 - Okay. 59 out of 234 reviews" "
Rating 4 - Poor. 29 out of 234 reviews" "
Rating 2 - Terrible. 21 out of 234 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Julio

Nothing
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service
Older property and furnishings a little dated but the rooms were clean, bathrooms good and in a nice quiet neighborhood. 10 min walk to main area
Stayed 1 night in Apr 2024

10/10 Excellent

Nassir

Stayed 12 nights in Mar 2024

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

jeanine

Traveled with family
Disliked: Amenities
No smart TV. No coffee maker in the room. Bed was very uncomfortable. Sheets were like using drapes to sleep with. No laundry facilities. No breakfast. No exercise room. No nothing. We will not be returning.
Stayed 1 night in Feb 2024
Response from Alex on Feb 26, 2024
Buonasera dall'Hotel Pavone,ci dispiace veramente che non ha apprezzato nulla del nostro albergo e che la sua esperienza è stata così negativa ;apprezzaimo intanto il buon punteggio per lo staff.Il nostro obiettivo è migliorarci quotidianamente e cerchiamo di mettere l'asticella sempre più in alto per aver la possibilità di rivedere gli ospiti col sorriso quado si congedano ma anche quando ritornano .Nella semplicità del nostro hotel tutavia manteniamo tutti i resuisiti della nostra categoria.Rimaniamo disponibili.Cordialmente

6/10 Okay

Michel

Traveled with family
Disliked: Amenities, property conditions & facilities
For the price it is about right. Nothing wrong with the Hotel nor staffs. Just needs a major reno but where do you start ....
Stayed 1 night in Feb 2024
Response from Alex on Feb 26, 2024
Buonasera dall'Hote Pavone e la ringraziamo per averci scelto e speriamo vivamente di rivederla presto nel suo prossimo viaggio a Milano.Distinti saluti

10/10 Excellent

amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and [price
lovely no frill hotel with a fantastic location. Staff (owners?) were absolutely wonderful. Parking is paid and a couple blocks away. It is about $20 euro, but be aware - it is closed from midnight to 6:30 AM. That was a problem for one of pur party with a very early flight beds are not the most comfortable, but for the price and location, I would still wholeheartedly recommend
Stayed 1 night in Jan 2024
Response from Alex on Feb 26, 2024
Carissimo ospite la ringraziamo anche noi di tutto il cuore per le sue incoraggianti parole e speriamo di rivederla presto tra di noi.Cordiali saluti

2/10 Terrible

MANOJ, Winter Garden

Traveled with family
Is suffocation & bathroom was very uncomfortable
Stayed 4 nights in Dec 2023
Response from Alex on Feb 26, 2024
Gentile ospite ci dispiace apprendere solo ora che il bagno non era di suo gradimento;avremmo potuto cambiarle la camera visto che lei ha alloggiato per parecchi giorni.Ricordiamo a chi ci legge ora che la nostra reception è aperta e operativa 24h .Cordiali saluti

6/10 Okay

Rishi

Disliked: Property conditions & facilities
Room was quite dirty and not very clean
Stayed 1 night in Dec 2023

8/10 Good

Igmary

Stayed 5 nights in Oct 2023

4/10 Poor

David

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No facilities ie tea coffee
Stayed 3 nights in Sep 2023
Response from Alex on Nov 7, 2023
Dear guest hello from Hotel ,we're sorry but tea and coffee it was temporary suspended in those days.Have a great day.Best regards.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and very accommodating staff. This is an older hotel so things are not super modern, however this did not affect our experience whatsoever. I would happily stay here again!
Stayed 1 night in Sep 2023

10/10 Excellent

Ghazal Shareghi

Traveled with group
Liked: Amenities
The location was a 20 min walk to Duomo and people who worked there were friendly. AC was great as well as the room service. The rooms are a bit old but clean.
Stayed 2 nights in Sep 2023

8/10 Good

Ronnie Vallagomesa

Stayed 5 nights in Aug 2023

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had a good location and value for money perfect
Stayed 1 night in Apr 2023

8/10 Good

Ryder

Business traveler
Liked: Cleanliness, staff & service, amenities
Second time I have stayed here. Travelling for business, so mainly need the room for sleeping. Very convenient location, good access to transportation, lots of restaurants and cafe's very close by. Staff are exceptionally nice and helpful. Not the newest property, but location and price more than make up for that.
Stayed 2 nights in Apr 2023
Response from Alex on Apr 24, 2023
Hello dear guest ,we'd like to know you feel comfortable and we're going to do our best to improve our service.Our best regards

6/10 Okay

Nicola

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Alex on Feb 28, 2023
Grazie Sig.Nicola per averci visitato ;sperando di ritrovarla presto,le auguriamo tante belle cose e buon proseguimento di giornata .Cordiali saluti

2/10 Terrible

Vishal

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad hotel, poor hyginene not clean
Stayed 1 night in Feb 2023
Response from Alex on Feb 22, 2023
Dear guest ,we're sorry to read that your stay was not up to your expectations,as we also sorry that you didn't complain about the bed,we could have also changed your room or changed the mattress if it was not to your liking.Have a great day.Kind regards

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

6/10 Okay

Jonathan

Traveled with group, Traveled with family
Liked: Cleanliness
I think the 3.3/5 rating is quite accurate. Property has everything you need for a one night stay. It’s very basic. Also, mosquitoes were very aggressive. We booked for two nights and cancelled the second night and decided to go somwhere else. Overall in Milan because it has a nice public transport no meed to spend the extra cash for a hotel to stay close in the city center. Just buy the 2 day pass and you end up saving.
Stayed 2 nights in Oct 2022
Response from Alex on Nov 2, 2022
Dear guest we're so sorry to see you leave our hotel prematurely ,we could have taked action in some way.But unfortunately the problem with mosquitoes is recurring in Milan due to the lack of rain.Have a good day and we thank you for your feedback.Best regards.Alex

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2022

2/10 Terrible

Anamarie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE DO NOT GO TO THIS HOTEL!!!! THEY STOLE MY LUXURY ITEM FROM MY LUGGAGE
Stayed 2 nights in Oct 2022
Response from Alex on Oct 22, 2022
Hello from hotel Pavone, we understand you'didn't like the stay in our hotel,but to say that we stole you you must be careful how you express yourself because words have a specific weight.Instead to accuse us uselessly if you want,you can describe exactly what happened.Awaiting for your answer.Alex

10/10 Excellent

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No more info
Stayed 2 nights in Sep 2022
Response from Alex on Oct 22, 2022
Thanks a lot for your score.Regards.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a brilliant location, room was clean and staff were amazing :)
Stayed 3 nights in Sep 2022
Response from Alex on Oct 22, 2022
Hello from Hotel Pavone,and we hope to see you again at your next trip in Milan.Have a good day.Many regards,Alex

8/10 Good

Amr, Jeddah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The Staff was extra ordinary and very helpful
Stayed 6 nights in Sep 2022
Response from Alex on Oct 22, 2022
Hello from Hotel Pavone,we thank you for your stay and we remember you for your great kindness.We hope to see you again during your next trip in Milan.Best regards

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located at n good location close to most sightseeing spots and amenities. There were so many y great restaurants within Walking distance from the hotel .
Stayed 4 nights in Sep 2022
Response from Alex on Oct 22, 2022
Hello from Hotel Pavone,we're so happy to host you and we do hope to see you again in Milan ! Kind regards

4/10 Poor

Peter

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Mike

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2022

8/10 Good

kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived on Sunday, so most everything around hotel was closed. Staff were very helpful.. easy walk into town to the Duomo area for meals and sightseeing
Stayed 1 night in Jul 2022
Response from Alex on Jul 26, 2022
Hello from Hotel Pavone ,we're always at your disposal and we hope to see you soon .Have a good day and best regards

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Perfect location, very close to the city center But the hotel itself isn't much, but usable for one, maybe two nights
Stayed 1 night in Jul 2022

6/10 Okay

AHMED MOHAMED SALEM

Stayed 3 nights in Jul 2022
Response from Alex on Jul 26, 2022
Dear guest we appreciate your feedback and we try every day to improve our service.Best regards

4/10 Poor

Arwa

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Its old it stincks the bedding is so old, no lift, you can hear all the rooms around you even when they laugh or their alarm in on and the bathroom stincks
Stayed 2 nights in May 2022
Response from Alex on May 19, 2022
Hello from Hotel Pavone,we're sorry your stay was not to your liking,obviously we respect your personal considerations,but we would have liked to have involved us, as we are available 24h at the reception, in order to resolve any inconvenient you had.Best regards.

10/10 Excellent

Karina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022
Response from Alex on Apr 16, 2022
Dear Mrs Karina,thanks a lot of your feedback and for choosing us.We hope to see you and host you again .Best regards.Alex

6/10 Okay

Augusta

Liked: Cleanliness
Noise isolation was bad. I could hear a guy snoring who was in another room. Rest was ok
Stayed 6 nights in Dec 2021
Response from Alex on Jan 14, 2022
Dear guest we thank you for getting time to write down your feedback and we’re sorry you couldn’t rest during your stay. We would have preferred that you call us, we are operating 24h, to take action and resolve your trouble and disturb.Anyway we hope to see you again at the next travel in Milan.Best regards.The Manager Carmine Marotta

4/10 Poor

George

Traveled with group
Disliked: Property conditions & facilities
Refused breakfast!!
Frosty reception. Allowed to check in slightly early. Room was adequate but a bit musty. Couldn’t open the window. Tiny TV. We were told breakfast was ‘available, pay at property’ but we were refused this despite me showing your confirmation!! This was disappointing as it was a key filter in our choice of hotel, don’t know if this is your fault or theirs but it’s not satisfactory.
Stayed 1 night in Dec 2021
Response from Alex on Dec 14, 2021
Hello Mr George from Hotel Pavone Milan,we're so sorry for this misunderstanding;could you kindly send us the confirmation number with Expedia because we can't value actually what's happened.Anyway due the covid restriction and the gathering in such a place ,usually we don't serve breakfast,this for your info.About the window we would have liked to get the complain directly in hotel in order to resolve it immediately.If you need any explanation we're always at your disposal.Best regards.The Manager Carmine Marotta

10/10 Excellent

Margot

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Alex on Sep 25, 2021
Thank you Mrs Margot,we hope to see you soon,Regards,Alex

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go there I won’t stay there even if it’s free
Stayed 2 nights in Aug 2021
Response from Alex on Aug 17, 2021
Hello from Hotel Pavone, could you kindly explain us what was wrong during your stay? Regards

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location for tourism was fine, a 5-10 minute walk to the most famous places, and a 10-20 minute walk to lesser known or visited places. Disliked: size of my room was tiny and the bathroom, though clean, was teeny-tiny. Other rooms were better apportioned.
Stayed 3 nights in Jun 2019
Response from Alex on Aug 21, 2019
We thanks a lot for visiting our hotel and we hope to see you soon.Best regards

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for cheap
It was good except parking was not included like stated in info.
Stayed 1 night in Jun 2019

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent, service is okay
Close to everything! Very old equipment, 1980s style. Location is excellent and good price so cannot complain.
Stayed 3 nights in May 2019

4/10 Poor

PhxJones, Phoenix, AZ

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was a very old property. It smelled musty. We were allowed to check-in early, which was nice. Parking was in the mall center, and discounted to 15 EUROS per day. They clean with Vinegar, and that was overpowering; yet the musty smell over powered that. The area is very noisy and you could hear people talking in the rooms down the hall. I can't give this 3 stars; 2 at best.
Stayed 1 night in May 2019

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grubby. Tired. BAD COFFEE!
This hotel is grubby, in general poorly serviced, the floor of the room dirty, the bathroom small, especially the shower, the towels smell far from fresh, the bed linen: sheets ok but the over blanket is the main warmth in the night and god knows what people did on it. Breakfast incredibly poorly even managing to make bad coffee. In Italy. BAD COFFEE... man at reception ok and helped me with bags, woman very unfriendly. Breakfast very basic and unattended. I will never stay here again.
Stayed 2 nights in Feb 2019

4/10 Poor

mukesh

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

John, Brookings

Liked: Cleanliness, staff & service
The staff at the ck in desk were great . No elivator . A lot of street sound.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
For a last minute hotel we were satisfied and the staff was very helpful
Stayed 1 night in Sep 2018

6/10 Okay

Lesbia

Ordinary
This a regular stay, no signal in the room the WiFi slows down your phone, nothing out of the ordinary, clean, a lot of noise from a construction site since 7am, i did a problem with one of the receptionist she couldn’t have been more rude, the hotel was reserved for 2 ppl but i end up staying alone my friend did registered on the first day since he dropped me off, when he tried to go in the next day receptionist asked for ID he gave it to her and explained he was already resgistared she responded that she didn’t care and she made the rules there, I just ignored her but in my opinion thats not a way to answer overall it was an okay stay
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Disliked: Room comfort
Stayed 3 nights in Feb 2018

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned hotel, dated looking, but very clean and comfortable. Small bathroom. About 10 minutes walk from the San Bibla station, which is one stop from Duomo.
Stayed 2 nights in Feb 2018

6/10 Okay

Keith

Disliked: Property conditions & facilities, room comfort
Dated and small
We stayed for two nights. On the first night, the receptionist was not very welcoming, bordering on rude. Rooms are outdated and tiny. Bathroom is tiny, and wasn’t clean when we checked in. Bed is very hard and uncomfortable - you can feel all the springs and the mattress is actually collapsing on the side. Smells like strong chemicals in the room. Opened windows for a few hours, but when we returned it still smelt like chemicals. TV is tiny and bedside tables covered in dust. Very loud with guests in the corridor.
Stayed 2 nights in Nov 2017
Dear guest we're so sorry for your bad experience in our hotel and the behavior of the receptionist.Of course we could have provided for any problem or shortfalls during your stay if you have called the reception 24 hours.For any other questions don't hesitate to contact us.Many regards.The Manager Carmine Marotta