All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
8/10 Good
Sandy J
Apr 28, 2024
Liked: Amenities
The elevators are old and need updating
Sandy J
Stayed 1 night in Apr 2024
10/10 Excellent
Adam
Traveled with family and small children, Traveled with family
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Jason at the front desk was great to work with. Overall nice clean facility
Jonathon
Stayed 1 night in Apr 2024
Response from Nate on Apr 20, 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree—Jason is truly a gem to have on our team!
6/10 Okay
amy
Traveled with partner
Apr 15, 2024
Liked: Amenities
The egg patties were not good prefer scrambled eggs!
amy
Stayed 2 nights in Apr 2024
Response from Jay on Apr 20, 2024
We really appreciate you taking the time out to share your experience with us. We apologize for not meeting your expectations. I will provide your feedback to the management team and hopefully next time you visit us, we will have scrambled eggs fo you.
6/10 Okay
Lori
Apr 14, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We found a used washcloth hanging in our shower and nobody took a shower yet. When I mentioned this to the front desk when checking out the lady made things right. Even with the washcloth incident I would return again based on the staff!
Lori
Stayed 1 night in Apr 2024
Response from jay on Apr 20, 2024
Thank you for taking the time to submit a review with us. I am truly sorry that you found a washcloth hanging in your shower upon checking into your room. I can assure you this will be discussed with our housekeeping team. However, I am very pleased to hear that our front desk team made it right for you upon checking out. We look forward to seeing you again in the future.
We really appreciate you taking the time out to share your experience with us. I am very pleased to hear that our staff was friendly and helpful during your stay. I am also very happy to hear that you found our hotel to be clean. We strive to ensure we have a clean hotel with friendly staff. I will make sure to share your feedback with our teams. We look forward to your next visit with us!
4/10 Poor
Alison
Apr 3, 2024
Liked: Staff & service
Alison
Stayed 2 nights in Feb 2024
Response from jay on Apr 20, 2024
I’m so sorry, and we sincerely apologize that your most recent stay did not meet your expecations. Please reach out to us at Jason Mack who is our Front Office Manager and he will do everything possible to make it right for you.
Family friendly, great pool/hot tub, breakfast was great!
Stacy
Stayed 1 night in Mar 2024
Response from jay on Apr 22, 2024
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to your next stay with us!
We really appreciate you taking the time out to share your experience with us. Thank you for your kind words regarding Jason. I will make sure to pass along your kind words to him. Thank you and we look forward to your next visit.
10/10 Excellent
Marlo
Mar 28, 2024
Marlo
Stayed 3 nights in Mar 2024
Response from jay on Apr 20, 2024
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
We really appreciate you taking the time out to share your experience with us. Thank you for your kind words regarding our wonderful staff. They go above and beyond to ensure that our guests stay was wonderful. It is great to hear that they were friendly towards you. We look forward to your next visit with us in the future!
6/10 Okay
Bailey
Traveled with family and small children
Mar 25, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Biggest knock on this hotel was cleanliness. We stopped using the elevator cause it had an extreme waxy smell and instead used the stairs. Throughout the hallway there were massive stains in the carpet and even rolled in places which with suitcases was slightly annoying. The room also seemed to not be vacuumed with hair and dust all over the floors. Tables were wiped down and bed was clean though. Overall probably would not stay here again
Bailey
Stayed 2 nights in Feb 2024
10/10 Excellent
Marisa
Traveled with group
Mar 24, 2024
Liked: Amenities
Very clean. Hotel staff were wonderful
Marisa
Stayed 1 night in Mar 2024
10/10 Excellent
Holly
Mar 17, 2024
Holly
Stayed 2 nights in Mar 2024
Response from jay on Apr 20, 2024
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
6/10 Okay
Fred
Traveled with partner
Mar 17, 2024
Disliked: Property conditions & facilities
Was sent to room key did not work then got right key but TV did not work. Finally was given another room.
Was told it was an upgrade but it was not!!
Fred
Stayed 1 night in Mar 2024
Response from Jay on Mar 20, 2024
We apologize for the inconvience of your key not working correctly. Also, deeply apologize for the misinformation you were given regarding the upgrade you promised but did not receive. We strive to exceed the expecations of our guests. It is obvious we did not meet our goal during your most recent visit. I sincerely hope you give us another opportunity to provide you with the level of service we are capable of. We appreciate your feedback and will ensure that is past onto the leadership of our hotel. Thank you!
Our room was very clean and comfortable, Breakfast area was clean, well-tended, and offered a good array of selections. Fresh baked cookies and coffee/tea in the lobby were a nice touch.
Front desk staff was rude, room was dirty, there was something on the floor that we had to cover with a washcloth, there was bugs crawling on the windows and curtains, pool area was very dirty, no pool towels available and was given hand towels. Very disappointing!
We really appreciate you taking the time out to share your experience with us. I am glad that our location was convenient for you to get to and from your tournament. We look forward to your next stay with us.