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Reviews of Kinseikan Seseragi

3 out of 5
Kinseikan Seseragi
544 Tanigawa, Minakami, Gunma

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open air bath area has nice views and is secluded. View from the room is therapeutic, overlooking nature. Very clean!

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time ever onsen experience, very happy about our stay. The owner Tae was very accommodated due to our late check in. Staffs are very attentive. Will come back for the autumn soon
Stayed 4 nights in Dec 2019

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained ryokan. Poor breakfast. Dining in small enclosed room with no view.
Stayed 1 night in Nov 2019
Response from Suto on Nov 7, 2019
Thank you for staying with us the other day. I am truly sorry that you could not enjoy your stay here. If you would have let us know in advance we could have prepared western style breakfast instead of japanese style one.

10/10 Excellent

SATOSHI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の方の心遣いが日本らしくて良かったです。外国人の従業員の方のもいらっしゃって、日本語はまだ聞き取りにくいこともありましたが、一生懸命さが伝わってきて好感持てました。
Stayed 1 night in Mar 2024

8/10 Good

chizuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室に掘り炬燵があり、家庭的なおもてなしで、リラックスできます。渓流沿いの露天風呂も、他にないと思います。また行きたくなる宿です。
Stayed 1 night in Jan 2024

4/10 Poor

Doohyun

Traveled with family
Disliked: Staff & service, property conditions & facilities
킨세이칸 세세라기 생각보다 별로였음
- 숙소 청결상태는 괜찮았으나, 가족탕의 경우 냄새가 나고 관리상태가 별로여서 가족탕을 이용하지 않았음. (개인차가 있을수 있으나, 료칸을 많이 이용해본 경험상 관리상태 별로였음) - 비싼 가격(1박 50만원)에 비해 객실 구성이 열악함 (욕실없는 방을 주어, 힘들게 요청하여 1명 겨우 서 있을수 있을 정도의 욕실 딸린 방으로 변경함) → 이 과정에서 친절도가 다소 떨어진다고 느꼈음 - 남여공용 노천탕으로, 제대로 이용할수가 없었음. 사전정보가 없었던점이 아쉬웠음. - 석식으로 제공된 가이세티 정식도 한우 샤브샤브가 아닌 돼지고기 샤브샤브가 나와 아쉬웠음. (가격에 비해 재료를 아꼈다는 사소하지만 서비서의 질 차이가 느껴짐) *종합평 : 사진에 보여진 이미지보다 요소요소가 다소 열악한 곳이 있다고 느껴졌음. (1박에 35만원선이 적당하다고 생각함)
Stayed 1 night in Dec 2023

4/10 Poor

Eugenia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
● 가격대비 제공 서비스 불만족 - 1박에 50만원 가량을 지불하였으나, 체크인시 욕실이 없는 방을 배정해 너무 당황스러웠음. (예약당시, 온라인에 객실 내부 사진이 없었기 때문에 확인 불가능하였음) - 노천탕이 혼탕이라 갈수 있는 시간대가 부족하였음. 사전정보가 제공되면 좋겠음. - 가족탕이 있긴 하였으나, 막상 가보면 좋지 않은 냄새가 났으며, 내부 상태도 좋지 않아 이용하기 어려웠음. * 결국 노천탕도 이용하지못하고, 가족탕도 이용하지 못하고, 대중탕만 씻는 목적으로 이용함.. ㅜ.ㅜ ● 식사도 카이세키 정식으로 제공되었으나, 소고기가 아닌 삼겹살 샤브샤브가 나옴...다른 료칸은 그정도 가격이면 소고기가 나오는데, 사소한 거지만 여러가지로 서비스의 질이 차이가 난다고 느낌. ● 주변 편의시설, 관광지는 어차피 대략 알고 간 거였기 때문에 스키장과 등산을 하지 않을 목적이라면 즐길거리가 부족하다는 점을 참고하면 좋을거 같음. ● 기타, 직원들은 대부분 친절하였음.
Stayed 2 nights in Dec 2023

8/10 Good

秀夫

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ユキエ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

RIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段を考えると可もなく不可もなく。
良かった点 ・朝の湯加減が最高 ・せせらぎの湯からの眺めが素晴らしい ・夕食の天ぷらが揚げたて ・お夜食(おいなりさん)のサービス ・お風呂に持って行くカゴがカラフルなので間違わない ・至る所にアート(絵)や可愛い小物があって素敵 残念だった点 ・チェックイン後、お部屋にスタッフさんが来てくれたのでお茶を淹れてくれるかと思ったら淹れてくれなかった。 ・食事の部屋(個室)が暗く、大きなテーブルではなく1人ずつ小さなテーブルだったこと。6名だったが、距離があり互いにお酌もできないし、食事の時にあまり盛り上がらなかったので大きなテーブルの方が良かった。 ・夜のお風呂がかなりぬるかった。露天風呂もぬるくて寒かったのですぐに上がりました。翌朝は熱くなっていてよかったです。 ・夕食のお味噌汁が具(人参や大根)が固くて味が薄かった... レビューが高かったので期待しすぎたのかもしれません。
Stayed 1 night in Nov 2023

10/10 Excellent

あい

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

かずき

Stayed 1 night in Nov 2023

8/10 Good

ハルコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Sakae

Traveled with family
Liked: Amenities
係の方も親切で温泉は今まで経験した中ではベスト3だと思います。知り合いに紹介してます。 特に夕食、朝食は、板長さんの心配りがたくさん見られました♪ 機会があったら又行きたいです。
Stayed 1 night in Oct 2023

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities
ありがとうございます。 非常に良い旅館でした。 お料理、最高でした！ お出汁の味が身体に染み渡る美味しさでした。 素材の良さと、料理長の心意気を感じられました。 家族風呂がとてもぬるくて、私的にはとても好きでした💓
Stayed 1 night in Oct 2023

8/10 Good

シゲキ

Liked: Cleanliness
記憶に残る味付けで満足な食事でした。 ただ入館時に、枕、作務、浴衣の希望を取り選びましたが‥話しだけでこちらから連絡して届いた現状でした。まぁ食事が良かったから帳消にしましょう^_^ 季節を変えもう一度宿泊しようかなぁ
Stayed 1 night in Oct 2023

8/10 Good

Di, Inzai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

サエコ

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方の対応、心配りが細やかで、気持ちよく滞在させていただきました。お風呂もお部屋も清潔で、良かったです。また行きたいです。
Stayed 1 night in Apr 2023

6/10 Okay

タカヒロ

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
夕飯の品数、量が多過ぎる。
Stayed 2 nights in Mar 2023

10/10 Excellent

TAKESHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
こじんまりとした良い旅館。 源泉掛け流し、加水無しの良い温泉で、食事も美味しく、スタッフの応対も良い宿でした。
Stayed 1 night in Mar 2023

10/10 Excellent

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービス、接客は大変良かったです。 老舗のホテルなので、仕方ないのでしょうが、 川の音で目が覚めました。防音窓だったら良いとおもいました。
Stayed 1 night in Mar 2023

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい料理と温泉、おもてなしでした。
Stayed 1 night in Feb 2023

10/10 Excellent

HIDEKAZU

Stayed 1 night in Oct 2022

10/10 Excellent

Keiko

Stayed 1 night in Aug 2022

10/10 Excellent

TOMOMI

Stayed 1 night in Jul 2022
Response from 金盛館せゝらぎ on Aug 3, 2022
TOMOMI様 この度は当館へのご宿泊、ありがとうございました。 満点のクチコミありがとうございます！ ぜひまた別の季節にもお越しくださいませ。

10/10 Excellent

FUSAKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

AKIKO

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2021
Response from 金盛館せゝらぎ on Dec 1, 2021
この度は当館へのご宿泊、ならびにクチコミのご投稿ありがとうございました。 またのお越しをお待ち申し上げております。

8/10 Good

Ayumu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい立地
渓流沿いの立地が素晴らしく、温泉の湯量も豊かで満足。食事も丁寧な作り方で良かったが品数が多すぎて、もう少し絞り込んだ方が良いのではと感じた。
Stayed 1 night in Oct 2021
Response from 金盛館せゝらぎ　若おかみ on Oct 27, 2021
Ayumu様 この度は当館にお越しいただき、誠にありがとうございました。谷川の自然を満喫していただいたようで何よりでございます。お食事の量が多いというお客様には、品数少なめのヘルシープランがおすすめでございます。次回また機会がございましたら、ご検討くださいませ。 ありがとうございました。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
心も身体も満たされました
お料理がとても美味しく、お風呂も清潔感があり快適に過ごすことができました。
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事処が減点対象
基本的には快適な滞在でしたが、食事処が個室ではなかったので、すだれだけの隣の年配男性4人がうるさくて閉口しました。
Stayed 1 night in Oct 2019