Lobby

Reviews of Baymont by Wyndham Bloomington MSP Airport

2.5 out of 5
Baymont by Wyndham Bloomington MSP Airport
1200 E 78th St, Richfield, MN

Reviews

7.6

Good

Rating 10 - Excellent. 541 out of 1507 reviews" "
Rating 8 - Good. 421 out of 1507 reviews" "
Rating 6 - Okay. 256 out of 1507 reviews" "
Rating 4 - Poor. 152 out of 1507 reviews" "
Rating 2 - Terrible. 137 out of 1507 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

joseph

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for my worker's and they refused them because they needed my credit card for a deposit i guess and they refused to refund my money because nobody was able to use the room and i dont believe that because I have booked rooms for other people and never had a problem the man i talked to was rude and would not even consider my problem
Stayed 1 night in May 2024
Response from General Manager on May 18, 2024
Dear Joseph,Thank you for sharing your thoughts. We're sorry that you received anything less than friendly service and apologize for the inconvenience. As you made this reservation through a third-party site, the team at Expedia is best equipped to answer questions about your account charges. If there is anything we can do from our end, we're happy to help. We'll remain focused on delivering comfortable stays to our guests, and we hope to have a chance to change your perceptions. The Team at Baymont by Wyndham

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport 🛫
Stayed 1 night in May 2024
Response from General Manager on May 16, 2024
Dear Juan,It was a pleasure to welcome you to Baymont Inn & Suites Bloomington MSP Airport. Thank you for highlighting our awesome location so convenient to the airport. We are honored to receive your outstanding review and hope to have the pleasure of welcoming you back soon!The Team at Baymont by Wyndham

4/10 Poor

Chris, Crofton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay here again, if Wyndham, in name only. Overall room condition was just sad, frayed desk chair, clock that wouldn't keep correct time, towel bar in sink area kept falling out and I could see glue marks from where they tried to fix it previously, stained bathtub. Amenities are Dove, one small soap for both sink and bath. Just overall the room felt sad. Humid and warm front desk area with strong smell from the indoor pool. Beds were comfortable and seemed clean. Neighborhood had nothing to offer w/ homeless hanging out at gas station across the street.
Stayed 4 nights in May 2024
Response from General Manager on May 16, 2024
Dear Chris,Thank you for sharing your feedback. It's good to know you found our beds comfortable and clean. However, it's concerning to hear about the condition of your room and the issues you encountered during your stay. Rest assured, our team will address these matters to improve our accommodations. We hope for another opportunity to offer you a stay that better reflects our commitment to guest comfort and satisfaction.The Team at Baymont by Wyndham

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
The rooms are dated, but if that's the reason this hotel was half the price of the others, then YEAH! Very impressed with price. I'll happily come again.
Stayed 1 night in May 2024
Response from General Manager on May 16, 2024
Dear Amanda,Thank you for staying with us and taking the time to share your thoughts. We're glad you appreciated our affordable rates, and we look forward to seeing you again the next time you're in the area.The Team at Baymont by Wyndham

10/10 Excellent

Kianna

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Damion

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Could not get a hold of the manager would not move me rooms my girl did not want to take a bath. It was filthy with dirt paint stains in it
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear Damion,Thank you for taking the time to share your thoughts on your recent stay. We were disappointed your experience with us did not meet the expectations you had for your stay. We understand how impactful a negative experience can be to your vacation. Rest assured, we have shown your report to our team while investigating this and ensure this experience is not repeated. We appreciate your feedback and hope you will consider revisiting us. We know we can provide the perfect stay you expect and deserve.The Team at Baymont by Wyndham

10/10 Excellent

Heath

Stayed 1 night in Apr 2024

6/10 Okay

James, Sioux Falls

Disliked: Amenities, property conditions & facilities
No clock, microwave, refrigerator or seating in room. Free breakfast was a joke. Waffle maker wasn’t working. Only 1 type of cereal. No danish or bread for toast.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear James,While we thank you for being our guest and sharing your feedback, we are sorry you had a disappointing visit. Your concerns about the amenities in the room and breakfast will be shared with the team, as we always want to ensure we are offering our best. We hope to have the pleasure of welcoming you back and impressing you further.The Team at Baymont by Wyndham

8/10 Good

Francisco

Stayed 1 night in Apr 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Apr 2024
Response from General Manager on May 2, 2024
Dear Vicki,Thank you for your review. We are pleased to know you were satisfied with your recent stay. It was a pleasure having you here, and we hope you return soon.The Team at Baymont by Wyndham

10/10 Excellent

mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. Very basic but has all you need with adequate breakfast.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Mike,Thank you for your review and for giving us a perfect rating. We're delighted you started your day off right with our delicious breakfast offerings and that you enjoyed your overall experience. It was truly a pleasure having you here, and we hope you return soon.The Team at Baymont by Wyndham

6/10 Okay

Shanna

Traveled with family
Liked: Cleanliness, staff & service
No coffee makers in the rooms? Really? Even went to the desk to ask for one. Said room service would bring it. 1 hr later? None! Back to desk to be informed they don’t have them in the rooms. That is unheard of.No liners in the trash cans. I’m OCD so that is gross. Just not the cleanest stay.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Shanna,Thank you for your feedback. We're disappointed to hear about the confusion regarding coffee makers and the cleanliness issues you encountered. Rest assured, we are addressing these concerns to improve our guest experience. We value your input and hope to better meet your expectations on your next visit.The Team at Baymont by Wyndham

10/10 Excellent

Amaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean in the hotel itself. Our room was clean when we walked in. Having the free breakfast options was very nice. The location is super convenient especially if you want to go to MOA.
Stayed 5 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Amaya,Thank you for allowing Baymont Inn & Suites Bloomington MSP Airport to host your recent visit. We're delighted to hear you had an enjoyable stay and that you appreciated our clean accommodations and convenient location, as well as the opportunity to try our delicious breakfast selection. We're grateful for your positive rating, and we hope to welcome you back the next time you're in the area.The Team at Baymont by Wyndham

4/10 Poor

Amy

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The only good thing about this hotel was the price and being by the airport. Beds weren't very comfortable, half of the lamps and tv were unplugged. No microwave or mini fridge in room "continental breakfast" was a waffle maker and some toast with butter. Elevator was also kinda shifty and could see parts of it were held together by tape. I'd spend a bit extra and go somewhere else.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Amy,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location and pricing favorable. However, we're disappointed to learn about the issues you encountered during your stay. We apologize for any inconvenience caused and assure you that we are addressing these concerns to improve our offerings. We appreciate your valuable feedback and hope to have the opportunity to better serve you in the future.The Team at Baymont by Wyndham

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Daniel, Thank you for taking the time to leave us your positive feedback, we greatly appreciate it. We are happy to hear that you found our hotel to offer good value for your stay. We hope you will choose us again for future travel. The Team at Baymont by Wyndham

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just had a good experience with no issues or problems
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Megan,Thank you for your short but sweet five-star review. We are delighted you enjoyed your time at Baymont Inn & Suites Bloomington MSP Airport and look forward to welcoming you back again soon.The Team at Baymont by Wyndham

6/10 Okay

mary

Disliked: Amenities, property conditions & facilities
Limited breakfast options (no meat or egg)
Stayed 1 night in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Mary,Thank you for taking the time to leave a review. We'll use your feedback to help us improve the experience of future visits, and we hope you'll consider staying with us again soon.The Team at Baymont by Wyndham

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Dear David,Thank you so much for taking the time to share your thoughts with us. We take great pride in providing our guests with exemplary service and impeccable facilities, so we are pleased that this was reflected in your experience. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.The Team at Baymont by Wyndham

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and convenient location definitely recommend
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Andrew,Our goal is to make sure we always have high marks on the three "C's" that are so important to all of our guests: clean accommodations, convenient location, and courteous service. We are thrilled to know you were impressed with all we have to offer, and we hope to welcome you back to Baymont Inn & Suites Bloomington MSP Airport the next time you're in the area.The Team at Baymont by Wyndham

10/10 Excellent

Sherri, Superior

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lori

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was nice.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Lori,We're so happy to know that our prime location was perfect for your needs! Thank you so much for the perfect rating and we hope to see you again soon. The Team at Baymont by Wyndham

6/10 Okay

Gagan

Disliked: Cleanliness, property conditions & facilities
The place smells like chlorine and is very humid. It’s good if you are just staying for the night on the way but wouldn’t book it for vacation.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Gagan,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any unpleasant odor during your visit. Our housekeeping team will be sure to make improvements where necessary. Thank you, and we hope you'll give us another chance in the future. The Team at Baymont by Wyndham

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Thank you for staying with us at Baymont Inn & Suites Bloomington MSP Airport. It was a pleasure hosting you.The Team at Baymont by Wyndham

8/10 Good

Cathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
You could tell they had remodeled the room i rented. The tiling in the bathroom was nice. The room was clean and the price was very resonable. Close to airport. Very convenient.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Cathy,Thank you for choosing to stay at Baymont Inn & Suites Bloomington MSP Airport. We strive to deliver a pleasant experience with our clean accommodations and convenient location near the airport. Next time you're in Richfield, you can count on us again for the value you deserve.The Team at Baymont by Wyndham

8/10 Good

SHEILA

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Sheila,We appreciate you reviewing your stay at Baymont Inn & Suites Bloomington MSP Airport. It was our pleasure to provide you with attentive service! Please join us again next time you're in town. The Team at Baymont by Wyndham

8/10 Good

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not a secret this isnt a 5 star kind of place, but for the price and location i wouldnt hesitate to stay here again.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Ryan, Thank you for staying at Baymont Inn & Suites Bloomington MSP Airport. It was our pleasure to provide you with a comfortable and welcoming place to rest during your travels. We hope that you consider staying with us again.The Team at Baymont by Wyndham

8/10 Good

George

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Close to many options as you are next to highway.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear George,It was a pleasure hosting you while you were in town. We're glad our location worked well for your trip and that your overall stay was pleasant. The next time you're in the area, please come see us again.The Team at Baymont by Wyndham

8/10 Good

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with our stay. The room was nice and clean but pool area could have been slightly cleaned better. The breakfast was alright and like many others have said nothing hearty in the breakfast area all sweets. Our first night was extremely nice and quiet and the second we had nonstop door slamming for a little over an hour from 1-2am thankfully that didn't wake anyone up besides me. Love that we were able to open the window to get fresh air. We'd definitely stay again. One down fall was after a day out we came back and the kids got to the door before us and they were able to open the door and get right in without us being close with a key. That definitely didn't sit right but nothing was messed with or missing.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Amanda,Thank you for taking a moment to leave a review. We are pleased you had an enjoyable overall experience, and we appreciate you mentioning our impeccable accommodations. Your feedback about our breakfast offerings and the pool will be shared internally to ensure our high standards are met and any opportunity for improvement is seized. Additionally, we'll be sure to let maintenance know of your concerns with the door so any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you return in the future.The Team at Baymont by Wyndham

8/10 Good

Laura

Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a excellent stay on 4/8/24. I checked in really late 10pm.no problem . Check in was really easy . The guy at the front desk was very professional & helpful. He also offered to call a taxi for 5am for pick up to the airport. The Hotel was very clean,quiet, and very safe. Breakfast is offered at 7am . Although I had to checkout at 5am. The guy at the desk had coffee made with a smile. Thank you for good services and a employee who cares
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Jeff, Thank you for choosing our hotel and sharing your experience. We're delighted you had an excellent stay and appreciated our team's assistance. Your satisfaction means a lot to us, and we hope to welcome you back soon.The Team at Baymont by Wyndham

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the comforts of my room,my stay was very pleasant w jucuzzi in room,and amenities. Friendly staff
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Kesha,We're thrilled to hear your stay was pleasant, enhanced by the comfort of your room and its hot tub. It's also great to know our friendly team contributed positively to your experience. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable visit.The Team at Baymont by Wyndham

10/10 Excellent

Carmen

Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Stayed 1 night in Mar 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Jane

Traveled with group
We spent less than 8 hrs there…it was fine.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Jane,Thank you for being our guest and sharing your review. We are happy you enjoyed your short stay and look forward to welcoming you back for a longer visit in the future.The Team at Baymont by Wyndham

6/10 Okay

IkeepIt

The room was OK, No microwave or fridge in the room. The breakfast included waffles, toast, bagels to low calorie, low sugar, cereals, coffee, apples, apple juice, orange juice… Was pretty inexpensive, but it was the average price in the area. I would definitely check other locations
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Thank you for staying with us and taking the time to share your thoughts. We're glad you appreciated the included breakfast, and we value your feedback about the in-room amenities. If your travels bring you back to the area, please come see us again.The Team at Baymont by Wyndham

8/10 Good

Jeffery

Stayed 2 nights in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Riikka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Scotty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a peaceful stay
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Scotty,Thank you! We know there's nothing better than a comfortable, peaceful stay, so we are delighted you were impressed. We look forward to welcoming you back to Baymont Inn & Suites Bloomington MSP Airport for another great five-star experience.The Team at Baymont by Wyndham

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2024
Response from General Manager on Apr 4, 2024
Dear Alejandro,Thank you for being our guest and sharing your kind five-star review. We are delighted you enjoyed your stay and look forward to welcoming you back to Baymont Inn & Suites Bloomington MSP Airport again soon.The Team at Baymont by Wyndham

4/10 Poor

Roger

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Close to mall of america, but no internet, no breakfast (tho web site said breakfast), only two waffle makers and one didnt work, nothing else. Shower driped constant, couldnt stop it. Checked out. Wouldnt recommend. Front desk employee had such an accent hard to understand as he tried to get internet to work. Never did.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Roger,We're saddened to learn you did not enjoy your stay despite our convenient location. Please accept our apologies for any disappointment with the breakfast and service as well as for any issues with the internet. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.The Team at Baymont by Wyndham

6/10 Okay

ASHLEY

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Caryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for everything we wanted to do.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Caryn,Thank you for taking the time to leave a review. We're glad to hear you enjoyed our stay and we hope you'll visit us again soon.The Team at Baymont by Wyndham

10/10 Excellent

Rodney

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

April

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very clean.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Michelle,Many thanks for taking the time to share your experience with us! We take great pride in providing our guests with exceptional service and impeccable facilities, so we are pleased that this was reflected in your experience. It was a pleasure having you here, and we hope you return the next time you're in the area!The Team at Baymont by Wyndham