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Dear Oghor,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to welcome you again when your travels bring you back to the area!
Dear Kyle,I'm sorry to hear that your experience at our hotel was not a great one, our goal is always to provide our guests with a wonderful stay. I have notified my housekeeping manager to assure that this is an isolated incident.Again, I am sorry that your stay was not what you had hoped for I would love to make this right. Please do not hesitate to reach out to the hotel directly so we are able to do so.Have a wonderful day!
Dear Patrick,I am so glad you enjoyed your stay with us! We hope to welcome you again should your travels bring you back to the area.Have a wonderful day!
Hi. My Husband and I stayed at the Courtyard for the week of April 20-April 25. Everything was awesome! From the pickup from the airport with Hector who was so nice to the all of the staff at the Courtyard. The front desk ladies were so professional and always pleasant. The housekeeping ladies were always so friendly. I highly recommend the Courtyard Edina Bloomington to everyone! Great week!
LaTonya Michelle
Stayed 5 nights in Apr 2024
Response from Brenna Wood on Apr 29, 2024
Dear LaTonya,Thank you for sharing about your experience at our hotel. We are so glad that you enjoyed your stay with us and hope to see you again soon.Have a great day!
10/10 Excellent
Latoya
Apr 28, 2024
Liked: Cleanliness, amenities
Plenty of parking. Everyone was very nice.
Latoya
Stayed 1 night in Apr 2024
Response from Brenna Wood on Apr 29, 2024
Dear Latoya,Thank you for sharing about your experience at our hotel, we are to glad you enjoyed your stay and hope to welcome you again.Have a great day!
The front desk staff was extremely pleasant and the room was clean.
Jessica
Stayed 1 night in Apr 2024
Response from Brenna Wood on Apr 29, 2024
Dear Jessica,Thank you for sharing about your experience at our hotel, we are to glad you enjoyed your stay and hope to welcome you again.Have a great day!
Dear Ashley,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay with us and hope to welcome you back next time your travels bring you to the area.Have a great day!
10/10 Excellent
Nancy Jean
Traveled with family
Apr 18, 2024
Liked: Cleanliness, staff & service, amenities
Clean & quiet
Nancy Jean
Stayed 1 night in Apr 2024
Response from Brenna Wood on Apr 18, 2024
Hello Nancy,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to welcome you back sometime soon!Have a wonderful day :)
Great location for what we needed to do....close to airport...close to plenty of restaurants and shopping...easy access to highways...nothing much for breakfast other than Starbucks BUT there was Perkins down the road that was good value for money.
Garth
Stayed 2 nights in Apr 2024
Response from Brenna Wood on Apr 18, 2024
Hello Garth,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to welcome you back sometime soon!Have a wonderful day :)
10/10 Excellent
teresa
Traveled with family and small children, Traveled with partner
Dear Teresa,Thank you for sharing about your experience at our hotel. We are so glad you enjoyed your stay and hope to welcome you again when your travels bring you back to the area.Have a great day!
The people at front desk was nice. Room was quite. The only thing I didn’t like is the door lock didn’t work at first. Then it started to work later. Nice hotel.
Velma Renae
Stayed 3 nights in Mar 2024
Response from Brenna Wood on Apr 10, 2024
Dear Velma,Thank you for sharing about your experience at our hotel and letting us know about your door lock so we are able to get this looked at!We are so glad you enjoyed your stay and hope to welcome you again soon!Have a great day!
Property and cleanliness was pretty good, the only thing we did not like was that we checked in on a Friday and our room was refreshed on Sunday night. Which was the night before we left, regardless I highly recommend this location.
Jamil
Stayed 3 nights in Apr 2024
Response from Brenna Wood on Apr 10, 2024
Dear Jamil,Thank you for sharing about your experience at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon!Have a great day!
Dear April,Thank you for sharing about your expierence at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon!Have a great day!
Room was very clean and seems very new. Unfortunately housekeeping started very early. I selected a hotel with a later checkout time but was woken up very early by housekeeping cleaning, taking out trash, in and out of doors. Breakfast is only open for a couple hours in the morning so check times. Hotel bar wasn’t open when I checked in due to holiday.
Erin Nicole
Stayed 1 night in Mar 2024
Response from Brenna Wood on Apr 4, 2024
Thank you for sharing about your experience at our hotel, we are so happy you enjoyed your stay and hope to welcome you again!I will make a note for my housekeeping manager about making sure our staff is mindful when working earlier in the mornings as well.Have a great day!
Dear Derek,Thank you for sharing about your experience at our hotel, we are so happy you enjoyed your stay and hope to welcome you again!Have a great day!
8/10 Good
Latrice
Mar 31, 2024
Would stay again
Latrice
Stayed 2 nights in Mar 2024
Response from Brenna Wood on Apr 4, 2024
Dear Latrice,Thank you for sharing about your experience at our hotel, we are so happy you enjoyed your stay and hope to welcome you again!Have a great day!
Dear Julie,Thank you for sharing about your experience at our hotel, we are so happy you enjoyed your stay and hope to welcome you again!Have a great day!
No free breakfast bar. Not enough coffee pods. No room service.
Elizabeth Ann
Stayed 1 night in Mar 2024
Response from Brenna Wood on Mar 22, 2024
Hello Elizabeth,I do apologize that you are disappointed with our hotel not offering complimentary breakfast.We do however offer mobile dining which is similar to room service.Housekeeping is upon request or every 3rd day of stay, with your reservation being a single night if you wanted your room to be cleaned, I can send someone up before you check out today, just let us know! Have a great day.
Dear Albert, Thank you for sharing about your stay with us, we do hope you were able to enjoy your time here and that you allow us to welcome you again should your travels bring you back to the area!Have a great day
Dear Tamara,We are so glad you enjoyed your stay with us and look forward to seeing you again when your travels bring you back to the area.Have a great day!
Dear Mary,We are so glad you enjoyed your stay with us and look forward to seeing you again when your travels bring you back to the area.Have a great day!
The property was very clean and well maintained. I got in hours before check in time and they allowed me to check in early with no problem. My only issue was there was no microwave in the room so that was pretty inconvenient to have to come down to the 1st floor. They still deserve 5 stars.
Charlotte Evette
Stayed 2 nights in Mar 2024
Response from Brenna Wood on Mar 5, 2024
Dear Charlotte,We are so glad you enjoyed your stay with us, we hope to welcome you again when your travels bring you back to the area!Have a great day!
Dear Stacey,Thank you for sharing about your experience at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon should your travels bring you back to the area.Have a great day!
Dear Tricia,Thank you for sharing about your experience at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon should your travels bring you back to the area.Have a great day!
Dear Koshal,Thank you for sharing about your experience at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon should your travels bring you back to the area.Have a great day!
10/10 Excellent
Anne
Feb 26, 2024
Anne
Stayed 1 night in Feb 2024
Response from Brenna Wood on Mar 22, 2024
Dear Anne,We are so glad you enjoyed your stay with us and look forward to seeing you again when your travels bring you back to the area.Have a great day!
My experience was a 9/10 the staff was very friendly and accommodating. We were able to check in early and our room was satisfactory. My only issue was one of the comforters in our room needed to be replaced due to it being dirty but other then that we had a great experience.
Leonia
Stayed 2 nights in Feb 2024
Response from Brenna Wood on Mar 2, 2024
Hello Leonia,Thank you for sharing about your expeirence at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon should your travels bring you back to the area.Have a great day!
Dear Lori,Thank you for sharing about your experience at our hotel, we are so happy you enjoyed your stay and hope to welcome you again soon.Have a great day!
Advertise to and from for Mall of America. They do not. When we arrived we called for shuttle services from the airport, they told us it stops at 11pm. We had to spend money on a lift. Only reason I chose this place was thinking I would have a ride from the airport, and a ride to and from Mall of America as it states on the website. Did not happen. Spendt a lot on lyft rides.
Troy
Stayed 3 nights in Feb 2024
Response from Brenna Wood on Feb 20, 2024
Dear Troy, I do apologize for the rough start to your stay due to not being informed of our shuttle hours (4am-11pm daily).Although, I am not sure where you saw an advertisement for a Mall of America shuttle as this is something our hotel does not offer and not something I see advertised on our website.I am glad you were able to enjoy your stay otherwise as was expressed to me upon checkout and hope you choose to give our hotel another try in the future.Have a great day!
8/10 Good
Terry
Feb 19, 2024
Liked: Cleanliness
Terry
Stayed 1 night in Feb 2024
Response from Brenna Wood on Feb 22, 2024
Hello Terry,Thank you for sharing about your experience at our hotel.We are so glad you enjoyed your stay with us and hope to welcome you again soon!
6/10 Okay
Katina
Feb 18, 2024
Katina
Stayed 1 night in Feb 2024
Response from Brenna Wood on Mar 22, 2024
Dear Katina, Thank you for sharing about your stay with us, we do hope you were able to enjoy your time here and that you allow us to welcome you again should your travels bring you back to the area!Have a great day!
Staff was uniformly extremely friendly and helpful
Victoria
Stayed 1 night in Feb 2024
Response from Brenna Wood on Feb 19, 2024
Hello Victoria,Thank you for sharing about your experience at our hotel.We are so glad you enjoyed yoru stay and hope to welcome you again soon.Have a great day!
10/10 Excellent
Lideeya
Feb 16, 2024
Lideeya
Stayed 2 nights in Feb 2024
Response from Brenna Wood on Mar 22, 2024
Dear Lideeya,We are so glad you enjoyed your stay with us and look forward to seeing you again when your travels bring you back to the area.Have a great day!
10/10 Excellent
Dawn
Jan 29, 2024
Dawn
Stayed 1 night in Jan 2024
Response from Brenna Wood on Jan 30, 2024
Hello Dawn, I am so happy to hear you enjoyed your stay with us, thank you for sharing about your experience.We do hope to see you again should your travels bring you back to the area. Have a great day!
10/10 Excellent
Lideeya
Traveled with partner
Jan 28, 2024
Liked: Amenities
Great
Lideeya
Stayed 1 night in Jan 2024
Response from Brenna Wood on Jan 30, 2024
Dear Lideeya,Thank you so much for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon, should your travels bring you back to the area.Have a great day!
Dear Cheryl,Thank you so much for choosing to stay with us, we do hope you were able to enjoy your stay and choose to stay with us again should your travels bring you back to the area.Have a great day!
Dear Stephanie,Thank you for sharing about your experience at our hotel, we are so glad you were able to enjoy your stay and hope to see you again soon.Have a great day!
Dear Aracelia,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon when your travels bring you back to the area.Have a great day!
Dear Adebowale,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon.Have a great day!
Dear Emma, Thank you for sharing about your experience at our hotel, we are happy you enjoyed your time and hope to see you again when your travels bring you back to the area.Have a great day!
Hello Jesus,We are so glad you were able to enjoy your stay with us and hope to see you again soon should your travels bring you back to the area.Have a great day!
Dear Jesus,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon!Have a great day!
Dear Janet,We are so glad you enjoyed your stay with us and hope to see you again soon should your travels bring you back to the area.Have a great day!
2/10 Terrible
Xuan Phuc
Jan 1, 2024
Xuan Phuc
Stayed 3 nights in Dec 2023
Response from Brenna Wood on Jan 30, 2024
Dear Xuan Phuc,I'm so sorry to hear that you did not enjoy your stay, I do hope that you give us another chance in the future to make your next stay a memorable one.Have a great day!
Hello Mikayla,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team.I hope you choose to stay with us again when your travels bring you back to the area.Have a great day!
Dear Lou Ann,We are so happy you enjoyed your stay with us, we hope to welcome you again soon should your travels bring you back to the area. We do have a breakfast bistro open for guests every morning.Have a great day!
10/10 Excellent
Lideeya
Dec 31, 2023
Awesome
Lideeya
Stayed 2 nights in Dec 2023
Response from Brenna Wood on Jan 2, 2024
Dear Lideeya,We are so happy you enjoyed your stay with us, we hope to welcome you again soon should your travels bring you back to the area.Have a great day!
10/10 Excellent
David
Dec 31, 2023
David
Stayed 1 night in Dec 2023
Response from Brenna Wood on Jan 2, 2024
Dear David,I am so glad you enjoyed your stay with us. We hope to welcome you again should your travels bring you back to the area.Have a great day!
Dear Richardo,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay! We do hope to see you again soon should your travels bring you back to the area.Have a great day!