Exterior

Reviews of Quality Inn & Suites Arden Hills - Saint Paul North

2.5 out of 5
Quality Inn & Suites Arden Hills - Saint Paul North
1125 Red Fox Road, Arden Hills, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 407 out of 819 reviews" "
Rating 8 - Good. 308 out of 819 reviews" "
Rating 6 - Okay. 73 out of 819 reviews" "
Rating 4 - Poor. 18 out of 819 reviews" "
Rating 2 - Terrible. 13 out of 819 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property. Great price, especially for being so close to the Twin Cities. Beds are super comfortable, although they are kind of tall. Room was a little small and not very well lit, but overall great stay!
Stayed 2 nights in Apr 2024
Response from Ankit Bhakta - GM on Apr 29, 2024
Hi Kimberly,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our clean property and found our beds to be super comfortable. We strive to offer excellent value and are pleased that you found our pricing attractive, especially given our proximity to the Twin Cities.We appreciate your comments about the room size and lighting. Your feedback helps us identify areas for improvement. We will certainly take your observations into consideration as we continue to enhance our guests' experience.We're delighted that you had a great overall stay with us, and we hope to welcome you back again soon. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Priced right for us
Stayed 3 nights in Apr 2024
Response from Ankit Bhakta - GM on Apr 26, 2024
Dear Dale,Thank you for sharing your feedback about your recent stay with us. We are delighted that our pricing met your expectations and provided you with good value during your visit. Our goal is to offer competitive pricing without compromising on the quality of service and amenities we provide.We appreciate your positive rating and hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ankit Bhakta - GM on Apr 12, 2024
Thank you for taking the time to share your experience, Tameka! We're thrilled to hear you had an enjoyable stay with us. If there's anything specific that stood out to you or any areas where you feel we could improve to earn that extra star next time, we'd love to hear your feedback. Looking forward to welcoming you back soon!

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and it is always clean, quiet and very comfortable. Check in is easy and the staff are friendly and make you feel welcome.
Stayed 1 night in Apr 2024
Response from Ankit Bhakta - GM on Apr 8, 2024
Dear Patricia,Thank you for choosing to stay with us again and for taking the time to share your experience. We're thrilled to hear that you consistently find our hotel to be clean, quiet, and very comfortable.Ensuring our guests feel welcomed and valued is a top priority for us, so we're delighted that our staff could provide you with friendly service during your check-in process.Your loyalty and kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay. If there's anything we can do to make your future stays even more comfortable, please don't hesitate to let us know.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, quiet, clean and a very good breakfast
Stayed 2 nights in Mar 2024
Response from Ankit Bhakta - GM on Mar 25, 2024
Thank you Micheal for your kind review! We're delighted to hear that you enjoyed your stay with us. Providing a serene and clean environment for our guests is always a top priority, and we're thrilled that you found our hotel to be quiet and tidy. Additionally, we're glad you appreciated our breakfast offerings—it's wonderful to know that it met your expectations. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. If there's anything we can do to enhance your experience further, please don't hesitate to let us know. Safe travels!

8/10 Good

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced right
Stayed 3 nights in Feb 2024
Response from Ankit Bhakta - GM on Feb 20, 2024
Dear Dale,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel to be priced right for your needs. Providing excellent value to our guests is always a top priority for us, and we're delighted that you found our rates to be fair and reasonable.We hope that you had a comfortable and enjoyable stay with us. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out to us.Thank you again for choosing to stay with us, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
This is a good location near major major highways, gas, food and shopping. It has been remodeled. Very nice place to stay with friendly staff.
Stayed 2 nights in Jan 2024
Response from Ankit Bhakta - GM on Feb 2, 2024
Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that our convenient location near major highways, gas stations, food outlets, and shopping destinations contributed to a pleasant stay for you.It's great to know that you appreciated the recent remodeling efforts. We continuously strive to provide a comfortable and updated environment for our guests, and we're delighted that you enjoyed the enhancements.Our team is dedicated to delivering excellent service, and your kind words about our friendly staff mean a lot to us. We will be sure to share your compliments with the entire team.Should your travels bring you back to the area, we would be honored to host you again. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay.

4/10 Poor

Scott

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lack of comfort
Occupants in my room were in the cold side. From check in at 6 pm Sunday the 14 to check out 7am Monday morning the climate control was set on high fan heat at 80°. And was when you were in bed under covers. Lack of comfort was disappointing. Also there was construction (cutting, drilling and pounding) well past 7pm when we were tring to relax.
Stayed 1 night in Jan 2024
Response from Ankit Bhakta - GM on Jan 17, 2024
Dear Scott,We sincerally apologize aobut our PTAC as well as the our construction. Our maintence team resolved the issue regarding the heat. We hope to have the opportunity to serve you again soon!

10/10 Excellent

Scott, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect no-frills hotel for simple trips. The hotel is very well-maintained. The rooms are small, but very clean and comfortable. The bathroom was in really good shape. The mattress was very comfortable.
Stayed 9 nights in Jan 2024
Response from Ankit Bhakta - GM on Jan 18, 2024
Thank you for the perfect score and we are glad you enjoyed your stay.We hope to see you again soon.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was comfortable. Staff was professional.
Stayed 4 nights in Dec 2023
Response from Ankit Bhakta - GM on Jan 23, 2024
Hi Lisa,Thank you for your review and feedback. We take pride in ensuring our guests are comfortable with their stay. We hope to see you again soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service
I booked this hotel after 10 hours of driving. It was decent place to rest/shower for another long day of driving. I didn’t see much open around the hotel, as I arrived later in the night.
Response from Ankit Bhakta - GM on Feb 2, 2024
Dear Robert,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your choice to stay with us after a long 10-hour drive.We're glad to hear that our hotel provided you with a a good night's rest and shower, allowing you to recharge for another day of driving. We understand that arriving late in the night may limit your visibility of the surroundings, and we appreciate your understanding.If you ever find yourself in the area again, we hope you consider staying with us. Should you have any specific preferences or need assistance with local recommendations during your next visit, please feel free to reach out. Safe travels, and we look forward to the opportunity to host you again in the future.

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Dec 2023
Response from Ankit Bhakta - GM on Feb 2, 2024
Dear Vanessa,Thank you for choosing to stay at our hotel, and for taking the time to share your experience. We're delighted to hear that you had a good stay.If there's anything specific you enjoyed or any suggestions you may have to make your next visit even more pleasant, please feel free to share. Your feedback is valuable to us as we continuously strive to provide the best possible experience for our guests.We look forward to welcoming you back for another enjoyable stay in the future.

8/10 Good

Thaddeus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate place
The room was a two queen bedroom and on the cozy side. The bathroom was tight so that two people could not use the mirror at the same time. It would be good to have new mattresses because they were incredibly soft. Otherwise, the hotel was quiet, the breakfast was adequate and the staff was friendly. The location is great for shopping.
Stayed 2 nights in Dec 2023
Response from Ankit Bhakta - GM on Feb 2, 2024
Dear Thaddeus,Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback as it helps us to continuously improve our services.We're pleased to hear that you found our hotel quiet, with friendly staff and a convenient location for shopping. Your comments about the room size and bathroom are duly noted, and we apologize for any inconvenience caused. We will certainly take your suggestions into consideration as we strive to enhance our accommodations.Regarding the mattresses, we appreciate your input, and we'll assess the condition of them to ensure our guests' comfort. If you have any specific details or preferences for your next visit, please feel free to let us know in advance, and we'll do our best to accommodate your needs.We hope to have the opportunity to welcome you back in the future, providing you with an even more comfortable and enjoyable stay.

8/10 Good

Lauri, Chanhassen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd floor rooms are a little dated, but it was clean & quiet and the staff was very nice.
Stayed 1 night in Nov 2023
Response from Ankit Bhakta - GM on Feb 6, 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words regarding our attentive staff and the cleanliness and tranquility of our hotel.We understand that some of our rooms may appear a bit dated, particularly those on the 3rd floor. Please rest assured that we continuously strive to enhance our facilities and update our accommodations to ensure the comfort and satisfaction of our guests. Your feedback serves as a valuable insight for us to prioritize areas for improvement.We hope that despite this, you had an enjoyable stay with us, and we look forward to welcoming you back in the future. Should you have any further comments or concerns, please do not hesitate to reach out to us directly.

10/10 Excellent

Diana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A bit of trash outside the buliding. However the inside of the hotel and comfort of the bed was wonderful. Surronded by tons of places to eat as well as a grocery store.
Stayed 1 night in Nov 2023
Response from Ankit Bhakta - GM on Feb 6, 2024
Dear Diana,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found the interior of our hotel comfortable and that you enjoyed a restful night's sleep in our beds.We sincerely apologize for any inconvenience caused by the presence of trash outside the building. Maintaining a clean and pleasant environment is a priority for us, and we are actively addressing this issue to ensure it does not recur.We're glad to know that our location surrounded by various dining options and a grocery store added convenience to your stay. We strive to provide our guests with a seamless and enjoyable experience, both inside and outside our premises.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future. Should you have any further comments or suggestions, please feel free to share them with us.

4/10 Poor

Ivelina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Too much noise inside. After dark, too much noise in the parking lot. Housekeeping needs to learn how to operate a vacuum cleaner.
Stayed 1 night in Nov 2023
Response from Ankit Bhakta - GM on Feb 6, 2024
Dear Ivelina,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the noise both inside the hotel and in the parking lot.Ensuring a peaceful and comfortable environment for all our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. We are actively addressing the noise issues to minimize disturbances for future guests.Additionally, we apologize for any inconvenience caused by the housekeeping service. Rest assured, we will investigate the matter and provide additional training to our staff to ensure that our cleaning standards are upheld to the highest level.We value your feedback as it helps us identify areas for improvement, and we are committed to taking the necessary steps to enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. If you decide to give us another chance, please do not hesitate to contact us directly so that we can ensure your next visit is flawless.

10/10 Excellent

Scot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Hotel .Don't like the review forcing me to write this.
Stayed 1 night in Nov 2023

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the price.
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie, Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Dale

Traveled with partner
Please repair exercise equipment
Stayed 3 nights in Nov 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, including the hallways and elevator. The breakfast area, although small and tight, was kept clean and the staff were interactive.
Stayed 1 night in Oct 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Sandra, Davenport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good value for the money. Clean. The fitness room is very small and was too warm.
Stayed 1 night in Oct 2023

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023

10/10 Excellent

patricia

Stayed 1 night in Sep 2023

10/10 Excellent

Keen

Stayed 1 night in Sep 2023

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you had a concern the employees were willing to take care of it right away
Stayed 4 nights in Sep 2023

10/10 Excellent

joel

Lobby and breakfast was great
Stayed 3 nights in Sep 2023
Response from Ankit Bhakta - GM on Sep 26, 2023
Dear Joel,Thank you for your review.Hope to see you again soon!

10/10 Excellent

Caleen

Stayed 1 night in Sep 2023

10/10 Excellent

Jackson

Stayed 1 night in Sep 2023

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, affordable and very comfy beds.
Stayed 3 nights in Sep 2023
Response from Ankit Bhakta - GM on Sep 26, 2023
Dear Kimberly,We are glad you enjoyed your stay.

8/10 Good

Paige

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ankit Bhakta - GM on Sep 27, 2023
Dear Paige,Thank you for your review. Hope to see you again soon!

8/10 Good

Debi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Quiet neighborhood. Plentiful breakfast choices. Very Friendly both checkin and checkout by desk staff.
Stayed 1 night in Sep 2023
Response from Ankit Bhakta - GM on Sep 27, 2023
Dear Debi,We appreciate your kind words and grateful for your stay.Hope to see you again soon!

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ankit Bhakta - GM on Sep 27, 2023
Hello Krista,Thank you for your review!

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service
Disliked: Amenities
It was fine to rest your head for a night. Almost needed a step stool to climb into bed. Just outdated and small. But the staff were very kind. If you don’t want anything beyond a basic stay, this hotel works. I don’t recommend choosing it for the free breakfast though. Coffee was good but I would’ve gone elsewhere to eat.
Stayed 1 night in Sep 2023

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff are outstanding. Very friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, good location, good price, lots of places nearby, will stay here again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent flow of the hotel from check-in to check-out with courteous & welcoming staff. Very pleasant experience!
Stayed 1 night in Sep 2023

8/10 Good

Larry

Stayed 2 nights in Aug 2023

8/10 Good

Dan and Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was good and the breakfast was good. Could see that the staff was doing their best to keep all of the items available. Snack vending did not work and soda vending was out of stock on a number of items on the 2nd floor.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Aug 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

nou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Aug 2023

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean, comfortable, great service, breakfast was ok and it was a little far from downtown but overall a good stay.
Stayed 1 night in Aug 2023
Response from Ankit Bhakta - GM on Aug 23, 2023
Hi Luis,Thank you for your review!

10/10 Excellent

Soleil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property. They have some very kind workers that make you feel cared for. During breakfast they are working overtime to make sure you have everything you need. Our room was spacious and had a lovely bed! Definitely will stay again!
Stayed 1 night in Aug 2023
Response from Ankit Bhakta - GM on Aug 23, 2023
Hi Soleil,We are glad you appreciated our hotel and staff!Hope to see you again soon.

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ankit Bhakta - GM on Aug 23, 2023
Hi Dick,Thank you for the perfect score!

10/10 Excellent

KHAM THEE

Stayed 1 night in Aug 2023