Exterior
Check availability

Reviews of SureStay Plus Hotel by Best Western Minot

2.5 out of 5
SureStay Plus Hotel by Best Western Minot
900 24th Avenue SW, Minot, ND

Reviews

8.2

Very Good

Rating 10 - Excellent. 300 out of 736 reviews" "
Rating 8 - Good. 258 out of 736 reviews" "
Rating 6 - Okay. 108 out of 736 reviews" "
Rating 4 - Poor. 50 out of 736 reviews" "
Rating 2 - Terrible. 20 out of 736 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Apr 2024
Response from Rock on Apr 24, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities
Was ok. Creaky floors and the tub had a bit of crust around it. Clean room otherwise and definitely ok to stay for the weekend if you’re looking for a cheaper option
Stayed 3 nights in Apr 2024
Response from Rock on Apr 22, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

4/10 Poor

Dragan

Liked: Staff & service
Disliked: Property conditions & facilities
Ac unit super loud, bathroom was smelly and fan is super loud
Stayed 1 night in Apr 2024
Response from Rock on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Amarjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean and good breakfast
Stayed 1 night in Apr 2024
Response from Rock on Apr 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

Geraldo

Business traveler
Disliked: Staff & service, property conditions & facilities
You get what you pay for
Stayed 2 nights in Apr 2024
Response from Rock on Apr 7, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Paula

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Rock on Apr 5, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2024
Response from Rock on Apr 24, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Robert, Santee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The person upstairs from me had concrete shoes. But otherwise a nice stay.
Stayed 5 nights in Mar 2024
Response from Rock on Mar 31, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Marcus, Eagle River

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, breakfast was great.
Stayed 1 night in Mar 2024
Response from Rock on Mar 26, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Sarah

Traveled with family
Liked: Property conditions & facilities
Was good for a overnight
Stayed 1 night in Mar 2024
Response from Rock on Mar 24, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

TRACY

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for State Basketball so of course everyone wants to gather after the games to socialize. David, the night auditor was amazing at accommodating us!
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 23, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

Dustin

Stayed 2 nights in Mar 2024
Response from Rock on Mar 19, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Jim

Traveled with family
Appreciate the clean quiet stay, thank you.
Stayed 1 night in Mar 2024
Response from Rock on Mar 10, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before catching an early morning flight. Older but clean and excellent price.
Stayed 1 night in Feb 2024
Response from Rock on Mar 10, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful sraff
Stayed 1 night in Mar 2024
Response from Rock on Mar 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Dustyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall a good place to stay. We were passing through and the hotel had an easy check in process, decent rooms that were clean, and friendly staff. Even my 78 y/o father approved
Stayed 1 night in Feb 2024
Response from Rock on Feb 29, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to shopping and restaurants.
Stayed 1 night in Feb 2024
Response from Rock on Feb 26, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

Bill

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was ok. Staff was good. No butter for toast. Hallways were filthy.
Stayed 3 nights in Feb 2024
Response from FD on Feb 23, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

William

Liked: Staff & service, amenities
Location of the property is good and the staff was very nice. We were on the second floor and found that there was noise from the floor above. Footsteps and sounds from the room above were very noticeable, especially during the night.
Stayed 2 nights in Feb 2024
Response from Rock on Feb 21, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

Matt

Stayed 2 nights in Feb 2024
Response from Rock on Feb 21, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

Matt

Stayed 6 nights in Feb 2024
Response from Rock on Feb 21, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

4/10 Poor

Grayson

Disliked: Staff & service, property conditions & facilities
Front desk worker was rude and standoffish
Stayed 2 nights in Feb 2024
Response from Rock on Feb 18, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience..Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean, quiet, adequate breakfast and excellent coffee
Stayed 1 night in Feb 2024
Response from Rock on Feb 18, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Katherine

Stayed 5 nights in Feb 2024
Response from Rock on Mar 22, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Robert

Stayed 1 night in Feb 2024
Response from Rock on Mar 22, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Cynthia, Regina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just returned from a three night stay. Of note, they provide housekeeping services on Mondays and Fridays. If you need anything however, it is available at the front desk. We didn’t mind this. There wasn’t a hair dryer in the room. Desk chair in the room should be replaced but otherwise was good for the price we paid. Within walking distance of the mall which is very handy. Staff were great. Would definitely stay again.
Stayed 3 nights in Jan 2024
Response from Rock on Feb 4, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Nicole

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The location was great, very close to dining and shopping. It appeared though that the room had not been cleaned. Found trash under the chair and a pair of socks by the bed. There was also an issue with the room key. It kept getting deactivated.
Stayed 4 nights in Jan 2024
Response from Rock on Feb 1, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Marc, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with a large group for a wedding. It was perfect for what we needed. Clean and very friendly staff. Would recommend! Close to the mall as well!
Stayed 4 nights in Jan 2024
Response from Rock on Feb 1, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Rock on Feb 4, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Phil

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel employees and especially management made sure our stay was comfortable. Thank you for the extra effort.
Stayed 6 nights in Jan 2024
Response from Rock on Jan 30, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot was very icy Staff were very good keep up the good work
Stayed 1 night in Jan 2024
Response from Rock on Jan 30, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Curtis

Stayed 2 nights in Jan 2024
Response from Rock on Mar 22, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Jason

Stayed 1 night in Jan 2024
Response from Rock on Mar 22, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

Edward

Stayed 6 nights in Jan 2024
Response from Rock on Mar 22, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Josande

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Beds good. Bath tubs need upgrading.
Stayed 1 night in Jan 2024
Response from Rock on Jan 24, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Clean and comfortable. A little dated but overall very good for the cost.
Stayed 1 night in Jan 2024
Response from Rock on Jan 23, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Rock on Jan 23, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

4/10 Poor

Bree

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was really gross. The microwave was not cleaned, there were stains on the chair and curtains and the place stunk. Condition of the property was really disgusting. Even just the stairwell was gross. Would never stay there again
Stayed 2 nights in Jan 2024
Response from Rock on Jan 15, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

Maureen

Traveled with partner
Disliked: Property conditions & facilities
Broken desk chair, fowl smell in lobby due to frozen pipes, Needs updating
Stayed 1 night in Jan 2024
Response from Rock on Jan 15, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accessible, great options for breakfast. Cleanliness was fantastic. I have no complaints!
Stayed 1 night in Jan 2024
Response from Rock on Jan 15, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

kristy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff here are approachable. They were very proactive, kind and helpful when we needed some emergency medical care for a family nember. The area was great for our shopping needs and felt very safe.
Stayed 3 nights in Jan 2024
Response from Rock on Jan 15, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you’re in Minot
This place is great! It’s clean, nice staff, fabulous price. Thanks for hosting us for soccer in Minot this weekend!
Stayed 2 nights in Jan 2024
Response from Rock on Jan 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

6/10 Okay

Noreen

Traveled with family and small children
Disliked: Property conditions & facilities
We were not informed that the elevator is broken.
Stayed 2 nights in Jan 2024
Response from Rock on Jan 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rock on Jan 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Verified traveler

Traveled with group
Our stay was great only one thing wrong elevator didn’t work. Would have been nice for them to have let us know. We made the best of it and our stay was ok.
Stayed 3 nights in Dec 2023
Response from Rock on Jan 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Dumitru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rock on Jan 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024
Response from Rock on Jan 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

8/10 Good

Larissa

Stayed 1 night in Dec 2023
Response from Rock on Jan 23, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Linda

Stayed 1 night in Dec 2023
Response from Rock on Jan 1, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot

10/10 Excellent

Andy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing thru to go see the PACKERS
Stay was good and was room was clean. It was quiet, except for my friend's snoring.
Stayed 1 night in Dec 2023
Response from Rock on Dec 31, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rock VanzandtGeneral ManagerSureStay Plus by Best Western Minot