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"We recently stayed at this resort and had a mixed experience. The property was clean and the staff we interacted with were friendly and welcoming, which we appreciated. However, it felt like the resort cuts corners in ways that impact the overall guest experience, bringing it down to about a 3-star stay. Housekeeping never came to our room during our entire visit. We were also only given five pool towels for the duration of our stay and told we’d be charged if all five weren’t returned at checkout, with no easy way to refresh them. Our suite had a Keurig, but no coffee or creamer was provided. The on-site shops didn’t open until 8am, making it hard to grab coffee or breakfast if you’re trying to get an early start. Their closing hours also seemed inconsistent. The most frustrating part was the resort app showing the restaurant and grill as closed. We ordered DoorDash ($130), only to walk past the restaurant and see that it was actually open. Overall, the resort has potential, but the small cost-cutting details and inconsistencies take away from the experience"

"Check in process was a hastle. There was a long line with"

"It was great! Room was amazing the view of the fireworks, loved the pool. Would definitely stay here again!"

"The elevator is either broken or just doesnt run at all ..We had to take the stairs to the 5th floor almost every time up and down..They run out of towels everyday its unbelievable..Lots of broken or stuff thats not working..I have stayed here before and had no problems thats why we came back..Obviously its going down hill..Check in took an hour and the parking lot is so hard to navigate ..Ladtly they never said the water park was under construction that made me really upset aswell.."

"Great value hotel"

"Common areas smelt of cannabis. Other than that it was nice. "

"Loved the rooms very clean and comfortable! Also the free breakfast and light dinner was perfect!!"

"Yes"

"Everything was perfect. I woild maybe upgrade to a smart TV in the rooms and a playground outside of the water park would of added to our time. Overall experience was wonderful."