“I stay 2 night last weekend
Today I found out my credit card be charged 535 usd, I called to the hotel, they told me because my room's TV damage, so they charge me money for that
But I “don’t”even touch the tv at all when I stay there 2 night, this is crazy just charge me for no reason, and I called the hotel , all they do just told me they are sorry for that. Said because they found out TV damage after I check out
But the fact is I never touch the TV at all , it’s sad that just assume me and……
“This property did not meet expectations based on the listing. The unit is advertised as sleeping seven guests and offering BBQ access, but neither was accurate during our stay.
Communication was also very frustrating. It was not possible to reach an on-site property manager; instead, we were routed through a text messaging service with an off-site representative who was unable to effectively assist with our concerns.
The most disappointing issue was the washer and dryer. The listing clearly……
“Well kept location. I have used this company twice now and had no issues. Would recommend. This particular property doesn’t have too many issues with heavy traffic to theme parks which is a plus in Orlando!”
“Problemas con la ducha del baño, se dañó y quedó encendida con agua caliente saliendo no cerraba, tardaron 4 días en atender la situación. Los números de teléfono para llamar no funcionan, nadie los atiende, la asistencia al cliente vía Email, es decepcionante, Expedia me ayudo a contactarlos pero fue imposible.”