Mount Dora Vacations from $329

There were no closets for it to be named a Villa studio. No utensils. There was a door in the bathroom by the toilet so super awkward to get to the shower. The TV would turn off on its on while watching it. Floors were not mopped. I had to were slippers the entire time. I heard every noise from the street even though we were on the fifth floor. Our clothes lived out of the suitcases due to no hanging storage available. No comforter in the beds. Not sure what the non upgraded room looked like? Just a weird room and not well planned out for it to be called a Villa studio. Bed frame not connected to the headboard and rolled around while sleeping and turning

The price of the property was perfect for a high end room with lots of room for a family. Great staff

When I checked into the resort, my colleagues and I asked to be placed in the same building. Since I was the last to check in, I was upgraded to a two-bedroom suite, which was a nice gesture and appreciated. Unfortunately, my experience quickly changed. There was a roach in my room the first night. Because the property was about 95% sold out, I was told there were no rooms available for me to switch to. I killed the roach, but the following day I found another one. I contacted the front desk, and maintenance came to spray the room. I also reached out to Expedia to see if they could assist with some type of discount or compensation due to the pest issue, but the property declined. Considering I was unable to move to another room because the resort was nearly full, I believe the property could have at least comped one or two nights for the inconvenience. While I appreciated the room upgrade, the roach problem and the lack of any meaningful resolution overshadowed that positive experience. Because of how this situation was handled, I will likely not stay at a Westgate property again or book through Expedia in the future.

Great property was very nice. Couldn’t use amenities due to rainy weather. But the condo was great with space. I would rebook.

Great location next to all shopping and food restaurants. I can’t wait to come back again.