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The young women at the front desk were very warm and welcoming. I had never had a hotel text me to see if everything was ok with the room! The entire staff was friendly and helpful. This is a very well-run hotel. Should I return to this area, I would definitely consider this Baymont. The elevator is slow but overall a great place to stay.
Randall
Stayed 1 night in Apr 2024
Response from Darci on Apr 16, 2024
Randall, Thank you for letting us know how your stay was. I am glad to hear that the front desk attendant was welcoming and you enjoyed our welcome texts. We appreciate your feedback and hope to welcome you back again soon.
Our room was clean and comfortable. Staff was helpful and asked if we were happy with the room. Breakfast was very good. Later checkout time of noon was great. Would return.
Sharon
Stayed 1 night in Apr 2024
Response from Tara on Apr 15, 2024
We appreciate the comments, Sharon! We hope to see you again in the future!
Everything about the place was very nice and clean but I did not understand the situation with the setup in the bathroom bathroom in one room sink in another room no mirror in the bathroom that part I didn't like should be a sink where the toilet is that was my only complaint
I received a text right away from the host to see if I needed anything. Room was clean. There was tea, and coffee in room. The breakfast had a lot of options. We did not use the pool or hot tub, but it looked very nice.
Terri
Stayed 1 night in Mar 2024
Response from Tara on Apr 2, 2024
We're so glad that you enjoyed yourself, Terri! Thank you for the positive feedback! We welcome you back again anytime!
8/10 Good
Gregory
Traveled with family
Mar 30, 2024
Liked: Cleanliness, staff & service
Great for park and fly.
Gregory
Stayed 1 night in Mar 2024
Response from Tara on Apr 2, 2024
Thank you, Gregory! Come again!
2/10 Terrible
JAMES
Mar 30, 2024
JAMES
Stayed 1 night in Mar 2024
Response from Tara on Apr 2, 2024
We are sorry to see your 1 star review, James. This is not a typical rating from our guests. We do appreciate your business and invite you back again so we can give you the stay that you deserve.
This is newly remodeled hotel with beautiful rooms, an overhead fan, big screen TV, and a large sink/ counter top outside the bathroom. The room was so clean, easy check-in, nice pool and hot tub. Very close to the casino and such a nice relaxing getaway.
Mary
Stayed 1 night in Mar 2024
Response from Tara on Apr 2, 2024
Wow, thank you so much for the awesome comments, Mary! We welcome you back again soon!
10/10 Excellent
Shirley
Traveled with family
Mar 27, 2024
The girl at check in was very welcoming and helpful.
Shirley
Stayed 1 night in Mar 2024
Response from Tara on Apr 2, 2024
Thank you, Shirley! We hope to see you again soon!
Property clean and quiet, nice pool and great breakfast
Heidi
Stayed 1 night in Mar 2024
Response from Darci on Mar 26, 2024
Thank you, Heidi! I am glad to hear that you enjoyed our clean and quiet hotel, breakfast, and pool. We are lucky to have you as our guests. Please come again.
Loved the newly renovated room we stayed in. Bed was very comfortable. Conveniently located right next to Soaring Eagle. We will be back!
Juliet
Stayed 2 nights in Feb 2024
Response from Darci on Mar 5, 2024
Thank you for letting us know how you liked our newly renovated rooms! We love them too. I am glad to hear that you enjoyed our comfortable beds and location near the casino. We can't wait to welcome you back again soon.
Thank you for the 4 rating. I am glad to hear that you enjoyed our location and your overall stay. We appreciate your business. We hope to see you again soon.
Check in was easy. The room was clean, and I received a text to see if there was anything else I needed. I would highly recommend this property.
Yolanda
Stayed 1 night in Feb 2024
Response from Darci on Feb 29, 2024
Yolanda, Thank you for letting us know how your stay was. I am glad to hear that you enjoyed our welcome texts, easy check in and clean rooms. We appreciate your business and hope to see you again soon.
Clean Property, is probably one of the cleaner ones I have seen in the Tri-state area based on price. Would recommend it to anyone. Nice pool area, great for families. The staff was VERY helpful. Breakfast was good, just a side note, when they say it ends at 10 am, you better be there before 10:01 am because you won't get food then. =)
Don
Stayed 1 night in Feb 2024
Response from Darci on Feb 21, 2024
Don, Thank you for the wonderful review of the Mt. Pleasant Baymont Inn. I am glad to hear that you enjoyed our clean rooms, pool area, and helpful staff. We appreciate your business and hope to see you again in the future.
10/10 Excellent
Evan
Feb 19, 2024
Nice breakfast
Evan
Stayed 2 nights in Feb 2024
Response from Darci on Feb 20, 2024
Evan,Thank you for the perfect rating. I am glad to hear you enjoyed our breakfast. Please keep us in mind for future stays.
Clean room, friendly staff, close proximity to casino. Very small parking lot
Bridgette
Stayed 1 night in Feb 2024
Response from Darci on Feb 20, 2024
Bridgette, I am glad to hear that you enjoyed our clean rooms, friendly staff, and location to the casino. We appreciate your business. We hope to see you again soon.
10/10 Excellent
Jason
Feb 19, 2024
Jason
Stayed 1 night in Feb 2024
Response from Darci on Mar 23, 2024
Thank you for the perfect rating, Jason. Please come again soon.
Nice place and spacious rooms. Loved the hot tub and pool.
Breakfast was OK, but there wasn't any kind of meat.
Rebecca
Stayed 1 night in Feb 2024
Response from Darci on Feb 20, 2024
Thank you for letting us know how your say was, Rebecca. I am glad to her that you enjoyed our spacious rooms, hot tub and pool. We appreciate your business and hope to welcome you back again soon.
We enjoyed our stay, the room was clean and had everything we needed in it. One suggestion is that there should be an ice machine on the ground floor for those with rooms on it.
Rhonda
Stayed 1 night in Feb 2024
Response from Darci on Feb 20, 2024
Rhonda, I am happy to hear that you enjoyed your stay in our clean rooms. We appreciate your suggestion regarding the ice machine. Thank you for staying with us. Please keep us in mind for future stays.
Pool and hot tub were a nice way to relax.
Room was clean and had everything we needed for the night. We did not get the free breakfast so I can’t comment on that. Before you head to the pool make sure to get your pool towels from front desk.
Tiffany
Stayed 1 night in Feb 2024
Response from Darci on Feb 15, 2024
Thank you for the positive review, Tiffany. I am glad to hear that you enjoyed our relaxing pool and hot tub. We appreciate your feedback and hope to see you again soon.
Great staff, requested a room close to elevator and they were very accommodating. CLEAN and comfortable, quiet room. Breakfast area very clean and food was quite good. I will stay there anytime I am in the Mt. Pleasant area.
Karen
Stayed 1 night in Feb 2024
Response from Darci on Feb 7, 2024
Awesome, we're so glad to hear that we were able to meet and exceed your expectations! Thank you so much for writing a review! I will be sure to pass your comments on to the rest of our team so they can give themselves the pat on the back that they deserve. We would love to have you as our guests again soon! Thanks again!
4/10 Poor
Charles
Feb 3, 2024
Charles
Stayed 1 night in Feb 2024
Response from Darci on Mar 23, 2024
Thank you for your rating. Based off your 2 star rating, we have a few areas for improvement. Please feel free to contact the hotel with your concerns since no comments were left regarding the issues experienced. Thank you for your time. We do appreciate your business!