Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Quality Inn & Suites Mountain Home North

2.5 out of 5
Quality Inn & Suites Mountain Home North
1031 Highland Cir, Mountain Home, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 174 out of 342 reviews" "
Rating 8 - Good. 119 out of 342 reviews" "
Rating 6 - Okay. 28 out of 342 reviews" "
Rating 4 - Poor. 14 out of 342 reviews" "
Rating 2 - Terrible. 7 out of 342 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

George

Traveled with pets
Disliked: Cleanliness
Property is under upgrading rooms floor by floor. Supplies and equipment as you would expect for this process. Was also accused of sneaking my dog into the room. I declared her at check in. Lost in the communication. Housekeeping even took pictures of the dog hair on the bed and food and water bowls i left out. Would not leave all this evidence of a dog had i "snuck" her in.
Stayed 2 nights in Apr 2024
Response from Rahim on Apr 28, 2024
Dear George,Thank you for sharing your recent experience at Quality Inn & Suites Mountain Home.We appreciate your feedback and would like to address the concerns you raised regarding your pet. Upon further investigation, it appears there was evidence of a pet in the room that was not declared at check-in. While we strive to accommodate guests with pets, it's essential for the safety and comfort of all our guests that pets are properly registered upon arrival.We apologize for any inconvenience this may have caused and assure you that we take such matters seriously. Your feedback helps us ensure better communication and service for all our guests.If you have any further questions or concerns, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Excellent

Kirk, Waskom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel for a Quality Inn. Mountain home doesn’t have many options. We have stayed in this hotel several times and look forward to going back each time. It is clean, somewhat updated, the beds are comfortable ( I sleep like a rock there!), the staff is courteous and professional, and the price is always significantly cheaper than other hotels in the area. I can highly recommend this hotel to anyone looking to stay in Mountain Home.
Stayed 1 night in Apr 2024
Response from Rahim on Apr 24, 2024
Thank you for your positive review of Quality Inn and Suites Mountain Home! We're glad to hear that you consistently enjoy your stays with us. It's wonderful to know that you find our hotel clean, comfortable, and with courteous staff. We appreciate your recommendation and look forward to welcoming you back on your future visits to Mountain Home!

10/10 Excellent

Kirk, Waskom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed several times. Will stay any time I need a hotel in Mountain Home. Highly recommend
Stayed 1 night in Apr 2024
Response from Rahim on Apr 16, 2024
Dear Kirk,Thank you for your continued support and loyalty. We're delighted to know that you've chosen to stay with us multiple times and that you're satisfied with your experiences. Your recommendation means a lot to us, and we're grateful for your trust.Looking forward to welcoming you back whenever you need accommodations in Mountain Home.Warm regards,Quality Inn and Suites

10/10 Excellent

Linda

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
We found the staff here to be uniformly friend and helpful. Really enjoyed our stay.
Stayed 2 nights in Apr 2024
Response from Rahim on Apr 15, 2024
Dear Linda,Thank you for choosing Quality Inn & Suites Mountain Home for you stay and taking the time to share your experience with us. We're thrilled to hear that you had a wonderful experience during your stay with us. Your feedback means a lot to us, and we truly appreciate your support. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

8/10 Good

Nikie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rahim on Apr 15, 2024
Dear Nikie,Thank you for choosing Quality Inn & Suites Mountain Home for you stay and taking the time to share your experience with us. We're thrilled to hear that you had a wonderful experience during your stay with us. Your feedback means a lot to us, and we truly appreciate your support. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for eclipse
Stayed 2 nights in Apr 2024
Response from Duane, Guest Services on Apr 12, 2024
Dear Darcy,Thank you for choosing to stay at Quality Inn and Suites Mountain Home and for taking the time to provide us with your valuable feedback. We are thrilled to see that you had an excellent experience during your recent visit. We appreciate your score of 5 out 5!

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The room did haveca smell to it. The breakfast was cold each morning.
Stayed 3 nights in Mar 2024
Response from Duane Guest Services on Apr 1, 2024
Thank you for choosing the Quality Inn & Suites, Mountain Home, Arkansas for your stay. We appreciate your input and will share with the staff.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Well run, well operating and great people.
Stayed 3 nights in Mar 2024
Response from Duane Bales Guest Services on Mar 25, 2024
Dear Sir, We appreciate you staying at Quality Inn Mountain Home. Thank you for giving us your feedback and a high score. Your feed back helps us with the goal of providing good service to our guests. Your comments and compliments mean a lot to us. we hope to see you again in future.

10/10 Excellent

Teresa

Stayed 1 night in Mar 2024
Response from Rahim on Apr 15, 2024
Dear Teresa, Thank you for choosing Quality Inn & Suites Mountain Home for you stay and taking the time to share your experience with us. We're thrilled to hear that you had a wonderful experience during your stay with us. Your feedback means a lot to us, and we truly appreciate your support. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

sigrun A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay for two nights. Staff were very helpful. Everything was clean. Food was good. No issues! Would stay there again if back to mountain home someday . 👌😊
Stayed 2 nights in Mar 2024
Response from Rahim on Mar 24, 2024
Dear Sigrun,I hope this message finds you well. Thank you for taking the time to share your feedback following your recent stay at Quality Inn and Suites Mountain Home. We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us.It's wonderful to know that you found our staff to be very helpful and that everything was clean during your visit. We take great pride in maintaining high cleanliness standards and providing exceptional service to our guests.Additionally, we're delighted to hear that you enjoyed the food and that your stay was without any issues. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations.We would be honored to welcome you back to Quality Inn and Suites Mountain Home if you find yourself back in Mountain Home someday. If there's anything further we can assist you with or if you have any additional feedback to share, please don't hesitate to reach out.Warm regards,Quality Inn and Suites

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe add a toaster and bread or english muffins for breakfast. Otherwise, great stay and would choose here again
Stayed 2 nights in Mar 2024
Response from Rahim on Mar 18, 2024
Dear Jeremy,Thank you for taking the time to share your feedback about your recent stay with us on Expedia. Your review is greatly appreciated and serves as a valuable source of information for us as we strive to enhance the guest experience.We are thrilled to hear that you had a great stay with us and that you would choose to stay here again. Your satisfaction is our top priority, and we are delighted that you enjoyed your overall experience at our hotel.We also appreciate your suggestion regarding adding bread or English muffins to our breakfast offerings. Your feedback is important to us, and we will certainly take it into consideration. Once again, thank you for choosing to stay with us and for providing your valuable feedback. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.

4/10 Poor

catherine

Liked: Amenities
Front desk was very helpful. The breakfast was the worst I have ever had. At 7:30 am there was no bread for toast. 2 sausage Pattie’s and cold eggs.
Stayed 1 night in Mar 2024
Response from Rahim on Mar 14, 2024
Dear Catherine,Thank you for your recent feedback regarding your stay at Quality Inn Mountain Home.While we value your input, I must clarify some points regarding our breakfast service. Please note that bread is not part of our breakfast offerings. While we regret any inconvenience this caused, many guests have enjoyed our breakfast selections, as seen in reviews.Your comments have been shared with our management team for immediate review and improvement. We are committed to providing a satisfying breakfast experience for our guests.Thank you for your feedback, and we hope to welcome you back for a better stay in the future.Warm regards,Quality Inn and Suites

8/10 Good

Tim

Traveled with family
Very very nice hotel. Extremely nice staff incredibly clean would highly recommend.
Stayed 1 night in Feb 2024
Response from Rahim on Mar 3, 2024
Dear Tim,On behalf of the entire team at Quality Inn and Suites Mountain Home, we want to extend our heartfelt gratitude for choosing to stay with us during your recent visit.Your kind words about your experience mean the world to us. We are thrilled to hear that you found our hotel to be very nice and our staff to be incredibly helpful and welcoming. Providing exceptional service and making our guests feel at home is what we strive for every day, and it's truly rewarding to know that we succeeded during your stay.We also appreciate your recognition of our dedication to cleanliness. Maintaining a pristine environment for our guests is a top priority for us, and we're delighted that you noticed and appreciated our efforts.Thank you for recommending Quality Inn and Suites Mountain Home. It was a pleasure to have you as our guest, and we hope to welcome you back for another wonderful stay in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean👍
Stayed 2 nights in Feb 2024
Response from Shameem Shah on Feb 17, 2024
Thank you for staying at Quality inn Mountain Home and giving us good rating and a feedback. We appreciate your compliments and hope to serve you again in future.

10/10 Excellent

Ken

Was dark at check in. Not easy to find.
Stayed 1 night in Feb 2024
Response from Shameem Shah on Feb 12, 2024
Thank you for staying at Quality Inn Mountain Home. We appreciate your feedback and will address it in best way possible way.Thank you for your business, we hope to serve you again in future.

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023
Response from Guest Services on Jan 30, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Mountain Home North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Duane BalesQuality Inn & Suites Mountain Home North

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place!
We arrived in the midst of Winter Storm Heather and found this place to be warm, comfortable and they had a very friendly staff.
Stayed 1 night in Jan 2024
Response from Shameem on Jan 21, 2024
Thank you for staying at Quality inn mountain Home. We are delighted that you found the place warm comfortable and friendly and appreciate your comments, compliments and high score. Thank you for your feed back. We use it to meet our goal of providing good service to our guests. We hope to see you again in future.

10/10 Excellent

Kai

Stayed 1 night in Jan 2024
Response from Duane Bales, Guest Services on Jan 8, 2024
Dear Kai,Thank you for the 5 out 5 score. We appreciate you and look forward to seeing you soon at the Quality Inn & Suites, Mountain Home, Arkansas

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Breakfast was terrible and beds weren’t queen size as stated. They charged my card without telling me over a mistake. I called and they were very rude about it.
Stayed 3 nights in Dec 2023
Response from Sami on Dec 28, 2023
Mr Simpson:I am sorry we did not meet your expectation.Your initial booking was from 12/22 through 12/25. On 25th, after check out time, we found your stuff in your room. As a courtesy, we called you and you stated that there was an error and you will be staying another day. You were told that there will be addition charge for extra day. You called yesterday complaining about the extra charge and said you made your booking in error. We explained to you that may be the case, but we cannot let guest a extra day without any charges. Once we called you, you had an opportunity to come back and vacate the room, but you chose to extend. You got mad and hung up. As far as beds are concerned, they are queen beds. The size is listed on both the the mattress and bed sheets. Quality of breakfast is personal taste but a cursory glance of all the reviews clearly shows guest love our breakfast.Were you expecting a free night?

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eased my trip.
Very efficient check in. Felt very safe as a single female. Clerk upgraded me to a business suite on an inside hallway. Room was spotless, breakfast was good, and staff was great. Convenient to hospital.
Stayed 1 night in Dec 2023
Response from Duane Bales, Guest Services on Dec 26, 2023
Dear Kathy, Thank you for recent stay at Quality Inn & Suites Mountain Home, Arkansas. Your comments will be passed on to our staff. Our goal is to provide the most enjoyable stay. We hope to see you again.

10/10 Excellent

Jeff

Stayed 3 nights in Dec 2023
Response from shameem on Dec 20, 2023
Jeff thank you for giving us a score of 5. we appreciate you choosing to stay with us.

10/10 Excellent

CRAIG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are the nicest people. We will be back in summer to stay again. I even had the manager call me as I left my pajamas in the room after check out. Doesn’t happen in many hotels that. Thankyou for the stay and the most important thing in life Thankyou for you honesty and time to call me so I could come back for my belongings.
Stayed 3 nights in Dec 2023
Response from Shameem on Dec 19, 2023
Thank you Craig for you feedback. We truly appreciate your compliments and comments and will share those with our staff. Every body likes to get acknowledged and this will mean a lot to them. It sin feedback like yours that helps us improving and keep providing good service to our guests. We will look forward to your stay with us next time. THANK YOU FOR YOUR BUSINESS.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Dec 2023
Response from Duane on Dec 11, 2023
Thank you for taking the time with the survey. Your feedback is important to us. We hope to see you again. Duane Bales Quality Inn & Suites Mountain Home, Arkansas

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Duane Bales Guest Relations on Dec 10, 2023
Thank you for taking the time with the survey regarding your recent stay at the Quality Inn & Suites Mountain Home Arkansas. We appreciate your feedback to help us to continually improve to provide an enjoyable experience for all of our guests. We hope to see you soon.

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room & comfy bed.
The bed was very comfortable & the room was very clean. The staff was extremely friendly too.
Stayed 2 nights in Dec 2023
Response from duckie on Dec 6, 2023
Thank you for your praise of our staff and the comfortable beds at Quality Inn & Suites, Mountain Home, Arkansas. Your compliments will be shared with our team.Please visit us again soon. Thank you.Respectfully, Duane Bales Guest Services

10/10 Excellent

STEWART

Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN! Evidence of good management. Check-in very professional. Alex went out of her way to help with doors. Typical breakfast but fresh, clean and well maintained. Would stay here again.
Stayed 1 night in Nov 2023
Response from Duckie on Dec 6, 2023
Thank you for taking the time to respond to the survey regarding your recent stay at the Quality Inn & Suites Mountain Home, Arkansas. Your compliments will be shared with the staff. We hope to see you again soon.Respectfully, Duane Bales Guest Services

10/10 Excellent

Rachial

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly
Stayed 1 night in Nov 2023
Response from duckie on Nov 29, 2023
Dear Rachial,Thank you for taking the time to respond to the survey with Expedia. Your feedback is important to us, thank you for your comments. Duane Bales, Guest ServicesQuality Inn & Suites Mountain Home, AR 72653

10/10 Excellent

Dee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy checkin and checkoutno hidden fees
Stayed 1 night in Nov 2023
Response from duckie on Nov 29, 2023
Dear Dee,Thank you for taking the time to respond to the survey with Expedia. Your feedback is important to us, thank you for your comments. Duane Bales, Guest ServicesQuality Inn & Suites Mountain Home, AR 72653

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean rooms. Staff very friendly.
Stayed 1 night in Nov 2023
Response from duckie on Nov 29, 2023
Dear Lisa,Thank you for taking the time to respond to the survey with Expedia. Your feedback is important to us, thank you for your comments. Duane Bales, Guest ServicesQuality Inn & Suites Mountain Home, AR 72653

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience, location, friendly staff well maintained facilities
Stayed 1 night in Nov 2023
Response from Shameem on Nov 20, 2023
Thank you Travis for staying with us at Quality Inn in Mountain Home. We truly appreciate your feed back high score and value you as our guest.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Shameem on Nov 20, 2023
Thank you David for choosing to stay with with us at Quality inn in Mountain home.We really appreciate your business and feed back high score. Hope to see you again in future.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Location just where we needed to be. Clean, safe, quiet. Loved the whirlpool tub & waffles for breakfast!
Stayed 2 nights in Nov 2023
Response from Shameem on Nov 17, 2023
Thank you Karen for staying with us at Quality inn In Mountain home. We truly appreciate your compliments and comments. It helps us understand that we are doing things well and keep getting better. We value you as our guest and are grateful for your business. business

10/10 Excellent

brian

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great it’s not set up like the newer quality inns the WiFi while we were there was very slow not shure if it was an isolated issue but I didn’t try to log into it again very clean and the staff was amazing and this property has been well maintained
Stayed 2 nights in Nov 2023
Response from Shameem on Nov 7, 2023
Brian,Thank you for your compliments and comments. Your feedback is what helps us with our goal of providing good service to our guests. We will certainly look into the issue of WIFI being slow.We appreciate you choosing Quality inn in Mountain Home for your stay. We very much value you as our customer and hope to see you again in future.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 1 night in Nov 2023
Response from Shameem on Nov 7, 2023
Thank you Debbie for choosing Quality inn in Mountain Home for your stay. We appreciate you taking time to give us a high score and compliment. We truly appreciateit. We hope to see you again in future.

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly front desk staff, clean and quiet location close to restaurants in town. Great stay
Stayed 1 night in Oct 2023
Response from Duane Bales Guest Services on Oct 30, 2023
Thank you staying with us Quality Inn & Suites in Mountain Home, Arkansas. We appreciate your patronage and we are so happy you had a great experience at out hotel.We look forward to you staying with us agai

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Room was clean
Stayed 1 night in Oct 2023
Response from Shameem on Oct 20, 2023
Thank you Daniel for staying at Quality inn Mountain Home. We appreciate you taking time to give us a feedback and good score. Thank you for your compliments and positive comments. It helps us with the goalof providing good service to our customers. We appreciate your business and hope to see you again.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shameem on Oct 11, 2023
Dear Erika, Thank you for staying with us at Quality inn Mountain Home and taking time to give us your feedback. We are glad you had a comfortable stay and very much appreciate your score.Hope to see you again in future when you are in the area next time.

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable!
Stayed 2 nights in Oct 2023
Response from Sami on Oct 3, 2023
Dear Andrea We would like to thank you for taking the time to complete our online survey. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Support page: https://www.choicehotels.com/support. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Sami SiddiquiMemberQuality Inn & Suites Mountain Home North9164200058

10/10 Excellent

Stephen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2023
Response from Laura on Sep 30, 2023
Your feedback is highly valued and appreciated. We are glad you enjoyed your stay. Thank you for choosing Quality Inn & Suites. We hope to see you again soon.

10/10 Excellent

Pauline

Stayed 2 nights in Sep 2023
Response from Shameem on Oct 20, 2023
Thank you Paulina for staying at Quality Inn Mountain Home. We appreciate your feedback and good score. Thank you for your business and we hope to see you again in future.

10/10 Excellent

Tara

Stayed 1 night in Sep 2023
Response from Shameem on Oct 20, 2023
Thank you Tara for staying at Quality Home Mountain Home. We appreciate you taking time to give us a good score and hope to see you again in future. We value your business

8/10 Good

Vickie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2023
Response from Laura on Sep 30, 2023
We appreciate the positive feedback about your stay with us here at Quality Inn & Suites. What could we have done differently to receive a 5 star rating? We hope to see you the next time you come to town. Thank you for choosing to stay with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Very clean. The bed was comfortable and clean. The breakfast was good. I would definitely stay again. The surroundings were well lit. Very quiet.
Stayed 2 nights in Sep 2023
Response from Shameem on Sep 23, 2023
Thank you for staying with us at Quality inn in Mountain Home.We very much appreciate your positive comments and compliments. It makes our job totally worth it. Thank you for your business. we hope to see you again in future when you are in the area.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good pricing!
Stayed 1 night in Sep 2023
Response from Shameem on Sep 22, 2023
Thank you George for staying with us at Quality inn, in Mountain Home. We appreciate you taking time to give us feed back and complimenting us. It is your feedback that helps us and motivates our staff with providing good service to our guests. We hope to see you again in future when you are in the area.

10/10 Excellent

Larry

Stayed 1 night in Sep 2023
Response from Laura on Oct 10, 2023
Your feedback is highly valued and appreciated. We are glad you enjoyed your stay. Thank you for choosing Quality Inn & Suites. We hope to see you again soon.

10/10 Excellent

Pauleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Very nice. Extremely helpful staff.
Stayed 1 night in Aug 2023
Response from Shameem on Sep 1, 2023
Thank you Pauleen for Taking time to give us a review. I am glad you had a nice stay with us and truly appreciate your compliments and score. We hope to see you again in future.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We slept soundly on the beds. They were very comfortable. Breakfast was tasty and good. The staff were friendly and helpful
Stayed 2 nights in Aug 2023
Response from Shameem on Aug 28, 2023
John, Thank you for staying at Quality in Mountain home. Your feedback. is important to us as it helps us with the goal of proving good service to our guests. I appreciate your comments and compliments about beds, breakfast and friendly staff. We hope to see you again in future.

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were friendly and helpful
Stayed 4 nights in Aug 2023
Response from Shameem Shah on Aug 19, 2023
Thank you Gary for taking time to give us a feed back and a good score. We appreciate you acknowledging our staff. Your feedback helps us with reaching our goal of providing excellent service to our guests. We hope to see you again in future.

8/10 Good

LOWELL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees of this property couldn't have been more friendly and accommodating. Like other reviews though, the rooms smelled like old water damage that never cleared out. It wasn't terrible but you noticed it as soon as you walk in. The A/C was not up to par. It was plenty bearable but I had to sleep using the extra sheet that was in the closet as it would have been too uncomfortable with the bed's linens. Overall a very good stay, not great but very good.
Stayed 3 nights in Aug 2023
Response from Shameem Shah on Aug 19, 2023
Thank you for giving us your feedback and we appreciate your compliments about our staff. We are looking into the smell issue and when we find out the reason, we will address it right away. We hope you will give us another chance to provide you with a exceptional stay.

6/10 Okay

Mike

Traveled with family
Liked: Cleanliness
Parking lot construction as well as pool closed due to repairs. Middle of August was looking forward to lounging by the pool. Awakened every morning at 6:30 am by slamming of stairway doors. Not what we were hoping for.
Stayed 2 nights in Aug 2023
Response from Lucas GM on Aug 17, 2023
We apologize for the inconvenience during your stay. We hope you will consider staying with us in the future. It is unfortunate that there was construction. I will personally look into the slamming of the doors. Again we apologize for the inconvenience and hope you will give us another chance.