Mountain View Chalets

"Very disappointing stay overall. The only positives were free parking and continental breakfast, but the breakfast options were minimal and most of the bagels and croissants were stale. The hotel also has very poor sound insulation as we could hear carts and people talking in the hallway throughout the night. The biggest issue was the staff and housekeeping. Front desk employees were not friendly or helpful, and when I asked for extra towels I was told I had to bring my dirty towels down to exchange them, which seemed unusual and inconvenient. Housekeeping was also inconsistent. I stayed three nights and the room wasn’t cleaned until the last night despite being told it would be done earlier. When I asked for an extra blanket and pillow, the housekeeper made it seem like a major inconvenience. Overall, the lack of helpful service, noise issues, and inconsistent housekeeping made this a frustrating stay. I would not stay here again."

"It’s always my go to stay the staff is great "

"Room was very nice. Staff was very friendly."

"Ok place to stay. It's a motel. I'm use to staying at hotels. Place is abit rundown. Price per night is good. Outside lot seemed abit worry some. Meaning not sure if someone will mess with your car overnight. "

"Beautiful property, kid friendly, pet friendly, and the cleanest rooms! I loved everything about this hotel and its health benefits for a healthy lifestyle. Can’t wait to stay here again! Most amazing stay! "

"Uncomfortable bed and pillows. Very noisy. Hot tub and ice machine broken "

" Air conditioner works well, room was very clean, there was no elevator. I had to turn the refrigerator on when we got there."

"Decent stay, no closet in the room, comfortable bed, decent wifi, noisy during the afternoon due to being on El Camino but quiet in the evening. "

"When we arrived the 1 elevator was broken and we were put on the 3rd floor. The hotel was relatively empty and no offer to relocate or for any perks due to inconvenience. They were also in the middle of a remodel so the parking lot was littered with discarded items from furniture to windows"