Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travelers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure.
Located in Mountain View, Volcano Eco Retreat by Heart Core Hotels is in a rural area and in the mountains. Hawaii Volcanoes National Park and Kilauea Caverns of Fire reflect the area's natural beauty and area attractions include Akatsuka Orchid Gardens and Mauna Loa Macadamia Nut Factory. Explore all the area has to offer with ecotours, hiking/biking trails, and cave exploring.
Adults-only bed & breakfast with restaurant and spa tub
This smoke-free bed & breakfast features a restaurant, a spa tub, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning. All 3 soundproofed rooms feature free WiFi and memory foam beds. Guests can enjoy fireplaces, and other standard amenities include lanais, dining areas, and sitting areas.
Volcano Eco Retreat by Heart Core Hotels offers 3 accommodations with fireplaces and complimentary bottled water. Rooms open to lanais. Accommodations offer separate dining areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium satellite channels.
Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the bed & breakfast include a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Food and drink
Coffee/tea in common area(s)
Things to do
Dry cleaning service
Massage - deep-tissue
Massage - Swedish
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
Access code, host will greet you
Pets stay free
1 per room (up to 25 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet deposit: USD 100.00 per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-069-222-1952-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
Volcano Mountain Retreat B&B
Volcano Retreat B&B
Volcano Mountain Retreat
Volcano Retreat by Heart Core Hotels
Volcano Eco Retreat by Heart Core Hotels Mountain View
Volcano Eco Retreat by Heart Core Hotels Bed & breakfast
Frequently asked questions
Yes, Volcano Eco Retreat by Heart Core Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to Volcano Eco Retreat by Heart Core Hotels cancellation policy on our site for more details about any exclusions or requirements.
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 100.00 per stay. Service animals are exempt from fees.
Self parking is free at this property.
Check-in is from 3 PM - 8 PM.
Check-out is at 11 AM.
Situated in the mountains, this bed & breakfast is 7.9 mi (12.8 km) from Kilauea Caverns of Fire and within 16 mi (25 km) of Akatsuka Orchid Gardens and 2400 Fahrenheit Art Glass. Hawaii Volcanoes National Park and Mauna Loa Macadamia Nut Factory are also within 20 mi (32 km).
Off he beaten path boutique resort with great staff and atmosphere. Only 4 rooms so feels very private. Tony, was amazing and did a great job making sure our stay was perfect. It's in-between the Volcano National Park and Hilo.
Our stay.....what to say......our hosts were wonderful and thoughtful down to the smallest details. Each morning we were greeted with fresh French press coffee, homemade bread and fresh cut fruit....thank you Scott! Our room was simple, immaculate, very comfortable and quiet....perfect atmosphere for rest and relaxation. Robert and Scott made our first vacation in the rainforest unforgettable and I truly appreciate their attention to detail.....in a world of quick, quick, fast, fast, MVR is a breathe of fresh air.