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Reviews of Motel 6 Nacogdoches TX

2 out of 5
Motel 6 Nacogdoches TX
4809 NW Stallings Drive, Nacogdoches, TX

Reviews

7.4

Good

Rating 10 - Excellent. 188 out of 592 reviews" "
Rating 8 - Good. 197 out of 592 reviews" "
Rating 6 - Okay. 89 out of 592 reviews" "
Rating 4 - Poor. 66 out of 592 reviews" "
Rating 2 - Terrible. 52 out of 592 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Multiple ways to get to town from this motel. The main reason why I pick it each time I come through town. If you dont pick this one and pick one on main or south st you will hate the traffic and the hassle to get to them.
Stayed 4 nights in Apr 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
AC is great
Stayed 1 night in Apr 2024

6/10 Okay

Dennis

Traveled with partner
Disliked: Amenities
Bathroom baseboards were dirty. Towels were rough. Tub wouldn't drain.
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

8/10 Good

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and I felt safe
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Felicia,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Ray

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will certainly stay here again. Staff was great.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Ray,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean. It was basic, but a good place to stay for a reasonable price.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Ron,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Alisa Renee

Liked: Cleanliness, staff & service, property conditions & facilities
I like how neat and clean they are!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Alisa Renee, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Angela

Traveled with partner
Clean motel.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 7, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the friendliness and cleanliness were wonderful…i found it a bit odd that complimentary shampoo/conditioner was not part of the stay…and when my husband went to the desk to ask about it and also to get another pillow, he was told they do not offer any of that…little disappointing, especially for such a large motel name.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Sarah, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

Vaunda

Disliked: Cleanliness, staff & service
Very rude
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Vaunda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Roy

N ever got clean towels or trash emptied from room. Ice machine was broken so no ice or coffeemaker in room. Cement on sidewalk is slippery when wet someone fell. Bed was uncomfortable and worn out in the middle.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Roy, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Refund is Necessary
Hi I rented a room through you all with Motel 6 in Nacogdoches, Tx on 01/20/24, and me and my husband did not have a decent stay. After I checked into Motel 6 rm 228 was the card they gave. Me and my husband were renting the room bc our pipes had burst at home. While we were making love, someone used their key and opened our door They rented us out the room, And rented it to someone else after we had already paid for it. I called the front desk after being walked in on by another guest using his key to our room. The lady at the front desk or receptionist said that the room wasn't marked as rented. I was embarrassed. Some man that's not my husband was looking at me and my husband in the nude making love. It was very cold. I went to the store, come back to my room card key not working. I had to walk all the way to the front desk. When I complained to the lady about the unexpected guest, she shrugged it off and then handed me two room key cards saying to try it now. She said the rain my card wasn't working was bc she reset it when she checked my rom out to the other gentleman. I couldn't get any ice, both the ice machines were broken with no signs to state it. They had roaches in the room, abs the ice box door wouldn't open. The knob to turn the water from heat to cold was broken. I had to take a freezing shower, or either a boiling hot shower because there was no in between.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Traveler,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 Good

Reginald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ice at the hotel
The place was nice but the ice machine didn’t work
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Reginald, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I didn’t like that the door for room 228 isn’t completely sealed. The nights were cold and I could see and hear people as they walked by through the gap. But the service was good made it to the hotel after work and the room was cleaned well every day.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Miguel,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Wilfrid

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for emergency
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 23, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean and quiet place
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 23, 2024
Hi Jesus, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Barbara, Sioux Falls

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Roy

Stayed 1 night in Jan 2024

10/10 Excellent

Roy

Stayed 2 nights in Dec 2023

6/10 Okay

Justin

Liked: Cleanliness, staff & service
They only had pillows that were the size of your typical throw pillow …. Terrible
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 2, 2024
Hi Justin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023

8/10 Good

David

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and very professional. The rooms were spotless and very cozy.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 23, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, trimmed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dorothy

Stayed 2 nights in Nov 2023

6/10 Okay

Frank

Traveled with family
It was a very decent stay for an overnight stay. The only issue was that the key card sometimes didn't work to enter the room. Just a minor inconvenience.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Frank, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Ricky

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it. Bed was comfortable
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Ricky,We are glad you had a great experience and appreciate your feedback! Lilith#Team6

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, very convenient for weekend plans
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Sherry,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Alvanell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 8, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Leslie

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Reginald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great Place to stay and convenient
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 8, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Sharri

Stayed 1 night in Oct 2023

8/10 Good

Sheila

Stayed 1 night in Oct 2023

4/10 Poor

Rolando

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, quiet and easy access to Nacogdoches
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nacogdoches Motel 6
Clean room and comfortable bed
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Blake, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

4/10 Poor

Tim

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Room stunk, 1 of the 2 towels for showers was dirty, no toiletries.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Tim, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Kim, Canton

Stayed 1 night in Oct 2023

4/10 Poor

Judy

Disliked: Cleanliness, property conditions & facilities, room comfort
The room probably didn't get cleaned because there was a take out carton still sitting on the microwave which had roaches in it (Gross). Needless to say we didn't stay long.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Judy, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Poor

Jordyn

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Everything looked nice online, they allow pets and price was nice so we booked for 4 nights. The property was well kept and looked nice and not in a bad part of town. Everyone was nice, especially the young girl that checked us in, (I wish I got her name because she was one of the only reasons i almost didnt write this review, i dont write reviews ever.) but when we got in our room it looked dirty. There were stains on the chair, and it just didnt look like what was in the pictures online, when I closed the door I saw that the whole trim and frame of the door looked like it had been kicked in and had not been fixed, you could pull at it and it would definitely pull apart and break. The tv had one channel, we couldnt figure out how to fix it. Then after getting ready for bed my husband pointed out the roach poop and the roaches running around in the nightstand. Regardless we stayed, we already payed for 4 nights, and it was late. The next morning we realized our door stopped working and it would open without a key. So, we had to switch rooms and the room they put us in next had someone elses stuff in it already. Another room switch to upstairs. This room looked nicer and cleaner, i checked for roaches and saw that it was nowhere near what the bottom floor was. finally we felt a little better about staying there. Unfortunately we ended up going back to the front desk several times because our keys stopped working. I will not be going back.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Jordyn, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kimberly

Disliked: Staff & service, property conditions & facilities
More bugs than I've ever seen in my life cockroaches and bed bugs when I asked for a refund I was denied after I'd always stayed in a different room for 4 days and had no problems with any bugs same hotel
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Kimberly, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

howard

Stayed 1 night in Oct 2023

2/10 Terrible

Tradere

Stayed 2 nights in Oct 2023

8/10 Good

Roy

Traveled with family
Location is very good for me and things I need to do in the Nacogdoches area.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 18, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Yolanda

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad customer service
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 18, 2023
Hi Yolanda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Marian

Stayed 1 night in Sep 2023