- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wafu No Yado MASUYA was absolutely amazing! Our first impressions were of lovely staff who were welcoming and very efficient with check in and helping us to our room. She even carried our bags even though we offered to lug them to our room ourselves! The room was well appointed, with our own hot spring tub. The heating had already been turned on for us and we were treated to a welcome of traditional Japanese sweets and hot green tea. The ryokan provides yukatas, socks and traditional slippers for wear around the room, the main guest areas and the restaurants. All amenities like toiletries were provided, even razors and hairbrushes! Of course, if you splurge on half board - then you are in for a treat! We enjoyed an 8 course dinner and a similar breakfast, all served in our own dining room with our own waiter. The food was exquisite, service impeccable and the experience outstanding. We absolutely enjoyed our experience and cannot recommend Masuya enough! Treat yourselves!