Terrace/patio

Reviews of McHardy Lodge

4.5 out of 5
McHardy Lodge
11 Bracken Street, Hospital Hill,, Napier, NPE

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
McHardy Lodge
Beautiful old building converted into a 6 room hotel. Excellent views over Napier as it is at the top of a hill. Great breakfast. Very comfortable rooms.
Stayed 1 night in Feb 2020

10/10 Excellent

EricandCheryl, New Brunswick, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Highly recommend. Beautiful views, comfortable, clean. . . All you could ask for.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning house with equally stunning views.
Just a fantastic place to relax and enjoy the history and beauty of this amazing house. Than you Yvonne for a lovely stay....very welcoming.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Do not stay here.
Difficult and dangerous to find. The owner herself informed us that four of her guests got into serious car accidents trying to find the place. Avoid. Thank you.
Stayed 2 nights in Mar 2018
Response from Owner on Mar 15, 2018
We are not difficult to find - we are 5 minutes from the town centre on Napier Hill - if anyone experiences problems we would be happy to provide guidance over the phone. Unfortunately Google Maps directs guests the wrong way up a one way street - hence my advice not to follow this advice and simply follow the alternate route sat navs will provide or the one given on our website. Thousands of guest have found us over the years without mishap.

4/10 Poor

Hesse, California

Disliked: Staff & service
Missed the expectation
Please remember that this is not a real hotel.. This is basically a house with a few rooms that you are renting for the duration of your stay. The house is a rather beautiful Victorian style that was built in early 1900s. The check in time is from 2:00 P.M. to 6:00 P.M. If you end up showing there outside of this window then there might not be someone there to help you. This is rather a narrow time window and I am not sure why the hotel staff expect this to be okay with travellers. We arrived at the McHardy lodge around 7:30 P.M. since I did not read the email regarding the check in time. If I knew about the requirement for the check in time, then i would have not booked the place to begin with. The hostess was rather rude and I have never experienced such an interface before. Her tone was sarcastic and demeaning. I am sure for the price this place charges the staff could be a bit more accommodating and friendly. Also the hostess mentioned that the fan in the bathroom can only be used for 10 minutes or the fuse may pop and then we will be without electricity for the rest of the night. I can't understand why they can't fix their fuse box and their wiring. I was just so happy to leave this place the next day.
Stayed 1 night in Dec 2017

10/10 Excellent

Shona J, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous all round
This was last minute expedia replacement accommodation and "wow" it is a fabulous place to stay. Rooms are a good size and the house is amazing. The breakfast we can recommend. Would certainly recommend this luxurious accommodation and would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely building
Quiet old home beautifully restored and made into a BnB.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our time there
Beautifully restored and furnished mansion run by Yvonne, who was very attentive. Property is on a quiet hilltop with a spectacular view of the bay. Enjoyed meeting other interesting guests

8/10 Good

Private, Masterton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
Decided to splash out on a nice bed and breakfast and we weren't disappointed. Only complaint is we didn't have enough time to enjoy it......

10/10 Excellent

Diane, Folkestone kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of the best.
This was the best B&B we have ever stayed in , they could teach some hotels a thing or two.

10/10 Excellent

JHACCO, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
This is a great place beautiful with an amazing host/owner that makes you feel at home.

10/10 Excellent

Darren, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Lodge in Napier
Yvonne Johnstone is a superb host, and she makes you feel very welcome in her lovely lodge. The view of the city and water is amazing. The rooms are comfortable and well appointed, and the common spaces are grand and welcoming. The breakfasts are top notch as well. Yvonne was very helpful in organizing activities in and around Napier, and I greatly appreciated her recommendations. I highly recommend the McHardy Lodge.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lodge with great views
Very nice stay with great sea views great breakfast

10/10 Excellent

andrea, havelock north

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful boutique hotel with amazing views
wonderful relaxing experience.perfect for romantic getaway.bedrooms are amazing...balcony off room to sit and enjoy spectacular views....billiard room and library for guests to use.

10/10 Excellent

Andrew, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we were looking for
We just completed a wonderful two-night stay at McHardy Lodge in Napier, and we wish we could have stayed longer. Yvonne was a lovely host, ready with lots of local knowledge and recommendations. Breakfast each morning was superb, and the rooms and overall lodge accommodations phenomenal. Beautiful views of the city from the breakfast table as well. We will be back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious comfort
A short weekend break away from the city in a luxurious villa in Napier. From our initial greeting from Yvonne to saying good bye we were treated as VIP guests, truly spoilt. Wonderful breakfast prepared and served looking out over a great view of the bay.

10/10 Excellent

BERNADETTE, New Zealand - Otago

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Jo, New Zealand - Auckland

Disliked: Staff & service, property conditions & facilities
Value: Unreasonable; Service: Awful; Cleanliness: Tidy; They had our reservation, in the end but all wrong and tried to blame everyone else including wotif - would not return ever

10/10 Excellent

Monika, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic; Service: Flawless; Cleanliness: Pristine; wonderful place

10/10 Excellent

Pamela, Australia - WA - Fremantle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless; McHardy Lodge is a wonderful cross between a small unique hotel and a B & B

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but a bit too expensive
Nice hotell. A little bit too far from everything else. Poorly insulated so use earplusgs