Corso Umberto I 7, Naples, Città Metropolitana di Napoli
Reviews
9.0
Wonderful
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Francesco was very nice and helpful. The place is extremely well located, metro 1 min away and 15 min walk from all the main attractions . It’s a bit small but you have everything you need and most importantly a comfortable bed!
It was an amazing stay. The owner was very helpful showing where to go in Naples and what to do. He also made certain that my room was cleaned and that I was comfortable. For the price this was an outstanding value.
The worst experience I’ve ever had in a hotel and left a negative mark on my entire holiday.
On the last morning hotel manager/owner threatened me, intimidated me, was extremely rude and condescending and accursed me of trying to cheat him out of city tax before going on to tell me how rich he is.
When my partner tried to understand why he was being so aggressive toward me; he literally blew up and started shouting and saying if we weren’t in the hotel he would hit him.
He then shouted at us to get out.
He also has no boundaries or understanding of privacy and is extremely intense, and borders on unprofessional.
The room is very basic and not in very good condition.
I was also woken by loud drilling both mornings very early.
Don’t waste your time and money and stay away from this person.
Lizzie
Stayed 2 nights in Jun 2022
Response from Francesco on Jun 24, 2022
Cara Lizzie. Hai prenotato una stanza per una persona e , occultando tutto, hai fatto entrare il tuo ragazzo di notte e quando il giorno del check out l’ho scoperto e ti ho detto che avresti dovuto pagare un extra sei andata in escandescenza dicendo che tutti gli hotel ti consentono di pagare per una persona e soggiornare in due , cosa che dubito fortemente. In più non hai pagato ne la tassa di soggiorno ne la tua permanzenza. Aggiungo che il tuo ragazzo ha usato toni e sopratutto modi , degni di una denuncia penale , visto che è lui che ha iniziato ad urlare ed essere aggressivo arrivando addirittura a mettermi le mani addosso. Siate felici ed anche onesti. Ciao ed in bocca al lupo per tutto. 🤗
Bellorizzonte was exactly as described - really very good. We were also very well looked after with lots of suggestions and advice, and any issues were quickly dealt with. Highly recommended
The room was very spartan and austere. The rooms were part of a big building. The place was locked in and felt a bit like a prison. Was concerned about easy exit in case of a fire or other emergency. Would not stay there again.
Fabolous building, in the center of Naples. You don’t need to take trains. You can walk everywhere. Seaside restaurants and scenery amazing. Old town is also 10 min walk away. Room was faboulous. 5 star! Great bathroom, comfy bed and clean, new room. Stunning building. Loved it. Highly recommend. Train station is at the door step. 2 second away! One stop to garibaldi and you can take airport bus called alibus. Took us 10 min to get to airport. Do not take taxi. They said 20eur but driver was cheeky and asked for 35eur. Take train and bus. class area. Excellent value for money. Francesco was lovely host.
Great location! Takes only couple minutes walk to metro station. Also, it’s very close to the port to Capri or Amalfi coast, restaurants and city center. The room faces to street is a bit noisy from the busy traffic outside of building.
Clean, easy and accessible to all the sights.
Close to good restaurants (pizzeria area) (via Toledo) and also some genuine stores less than 100meters from the room.
Dicht bij het belangrijkste centro historico Spaans kwartier haven en dijk promenade kortbij metro en het is binnen in een appartementsblok met schattige lift.
Hyggelig opphold på en liten B&B midt i byen . Gangavstand til gamlebyen og alle områder vi ville besøke . Francesco som drev stedet var veldig imøtekommende og hjelpsom
Presso il bellorizzonte siamo state veramente bene. Tutto perfetto. Ben organizzato e gestore gentilissimo e sempre a disposizione per qualsiasi informazione. Lo consiglio vivamente a tutti.
Très mauvais contact avec le responsable ..
En conséquence , nous n y sommes même pas allés.
A proscrire !!!
Verified traveler
Stayed 1 night in Aug 2019
Response from Francesco on Aug 22, 2019
Non hai soggiornato presso la struttura e non capisco come fai a fare la recensione. Ti ricordo che mi hai chiesto scusa su whatsap per la maleducazione ed i toni violenti ed aggressivi con cui ti sei rivolta a me pur essendo cosciente tu stessa di aver commesso un errore durante la prenotazione. L’ignoranza , la mancanza di rispetto e la maleducazione non sono valori che mi appartengono e pertanto è stato un bene che tu non sia venuta anche perché mi avresti messo in difficoltà visto che, pur avendo prenotato per una persona, volevi per forza presentarti in due persone.
Una struttura situata in pieno centro, molto pulita attenta ai particolari. Francesco il titolare e' una persona fantastica sempre pronto per qualsiasi consiglio. Tornei e lo consiglierei ai miei amici
A estadia foi perfeita, o quarto é muito bom, confortável, tudo muito limpo e organizado.
Francesco foi muito receptivo e agradável, esclareceu nossas dúvidas em relação a pontos turísticos e indicações de restaurantes. A localização é excelente, ao lado do metrô. Excelente custo benefício.
Valéria
Stayed 2 nights in Apr 2019
Response from Fran on May 3, 2019
Muchas gracias por tu evaluacion. Estoy feliz que te encontraste muy bien Aqui