Property entrance

Reviews of Vanvitelli Domus

Vanvitelli Domus
Via Torrione San Martino 21, Naples, Città Metropolitana di Napoli

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Massimiliano

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to avoid
The property is NOT what presented in the app. There was no daily housekeeping, no buffet breakfast and conditions were poor. 1. Housekeeping was every other day and not on bank holidays hence during our 7 days stay over Christmas we got house keeping only twice. And I had to ask for toilet paper replacement and shower gel otherwise we never get them. 2. Breakfast consist in a voucher for the local bar for a coffe and a cornetto nothing more nothing different. My daughter had to pay for a juice. 3. Condition were really poor. Humidity spot everywhere on the walls, mold on the window, no toilet cover and holes on the bad sheets. 4 when I complain the answer was always the same, something happens and nothing changed
No cover on toilet
Mold on the window
Humidity on the wall
Holes on the bad sheets
Stayed 7 nights in Dec 2021