Deluxe Room, 2 Double Beds (Smoke Free) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of Red Roof Inn PLUS+ Nashville Airport

2.5 out of 5
Red Roof Inn PLUS+ Nashville Airport
510 Claridge Dr, Nashville, TN

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1005 reviews" "
Rating 8 - Good. 299 out of 1005 reviews" "
Rating 6 - Okay. 137 out of 1005 reviews" "
Rating 4 - Poor. 83 out of 1005 reviews" "
Rating 2 - Terrible. 102 out of 1005 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
This place was clean and quiet and nobody bothers you.
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie, San ysidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfy bed! The receptionist was very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Recordo, Rediresponse Specialist on May 1, 2024
Hello Pearl,Thank you for taking the time to complete our guest survey. Red Roof appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It's great to see you enjoyed your stay, resulting in a 5/5 score.Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

Rex

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and presentable. A good place to stay. My room appeared clean with everything in order. Unfortunately, when I spilled water on the tile floor at the bath vanity and wiped it up with a washcloth, the washcloth became dirty. The only negative besides the tile floor was the almost constant noise of airplanes taking off. Buy hey, It's close and convenient to the Nashville Airport. I expected some airplane noise. Perhaps the hotel can offer some earplugs for sleeping.
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on May 1, 2024
Dear Rex, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I am happy to read that you found the property to be clean, presentable and that you had a good place to stay. I am sorry to learn that you found the floor to be dirty due to a water spilled which you had to clean, and we apologize for the constant noise disturbance from the planes at the airport. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We hope to have the opportunity to make it up to you on your next visit.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Bathroom door would not close and lock. Great coffee!
Stayed 2 nights in Apr 2024
Response from Adraine Rediresponse Specialist on Apr 29, 2024
Dear Richard, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the bathroom door that didn't close. I am happy you were pleased with the coffee. We are sorry for the inconvenience that hindered your experience. I will share your comments with the rest of the team. Your feedback will be taken into consideration as it will help us to improve the quality of our services. We hope to have the opportunity to make it up to you on your next visit.Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 Poor

Edward

Liked: Staff & service
Disliked: Cleanliness
They did not have my reservation when I checked in. Luckily they had a room available but it was not what I reserved
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on Apr 28, 2024
Dear Edward, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with your reservation which was not made when you were at check in. We are sorry for the inconvenience caused. I like that there were rooms available where you could get. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Your feedback is crucial in helping us provide a better experience for our guests, and we hope to welcome you back for a more seamless stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 Excellent

Gissoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very easy check in and room was very clean Staff were very nice and she was quick giving us our room We loved it
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on Apr 28, 2024
Dear Gissoo, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the staff that were nice, the cleanliness of the room and the easy check in. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service.Your satisfaction is our priority, and we can't wait to have you back for another wonderful stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

Alan, Memphis

Liked: Cleanliness, staff & service
It was ok. Staff was friendly
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on Apr 26, 2024
Dear Alan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 Poor

Megan

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so bad I don’t think I’ll be staying at any Red Roof Inns again. The room was very old and dingy with dust bunnies in every corner. Although its a pet hotel there was nothing blocking my pet from going under the bed. I was also on the first floor right by the office and was woken up a few times by people talking right outside my room. Only thing saving it is that they had HGTV. Way too expensive for what you get.
Response from Dannielle Rediresponse Specialist on Apr 26, 2024
Dear Megan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property, loud noise from people talking outside and the room rate being too expensive. We apologize for this issue and the inconvenience it caused. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. Have a great day.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Christia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Started for night before early flight. Staff was friendly and helpful. Room was clean and worked well for a quick sleep. Able to walk to a couple food options.
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on Apr 25, 2024
Dear Christia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff, clean room and convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Cynthia, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED that it’s close to the airport and food places were walkable. I’ll stay again!
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on Apr 25, 2024
Dear Cynthia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Good

Nikco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Olivia RediResponse Specialist on Apr 24, 2024
Hello Nikco, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It is so rewarding to read that you had a great encounter with us, prompting your 4/5 score. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

8/10 Good

Sylvia, Westfield

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel if you just need a place to stay for the night. The room is clean and quiet. The bed is comfortable and the water for the shower is hot. It’s a budget Motel and not a resort. The room has outside access and there’s no breakfast or sitting area outside the room. I came with low expectations and was pleasantly surprised by the cleanliness, comfortable bed, quiet and hot shower. That’s all I came for and the hotel delivered.
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on Apr 23, 2024
Dear Sylvia,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. We are sorry that you were displeased with the lack of breakfast and sitting area on the outside, however, we are happy that the room was clean and quiet, the bed was comfortable and the shower water hot. In regards to breakfast, it is not an offered amenity at our location. However, we are located within close proximity to restaurants you are able to enjoy. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The bath rails were excellent but the tub was dangerously slippery. Needs a non-slip mat or surface.
Stayed 1 night in Apr 2024
Response from Nishaye RediResponse Specialist on Apr 20, 2024
Dear Jane, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Nashville Airport. We are happy to see that you had a good experience and you loved the convenience of the bath rails, prompting your 5/5 score. However, as it relates to the tub we will definitely take your advise into consideration to provide a better experience for guests, as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

William

Business traveler
Disliked: Amenities
There was nothing outstanding about this property. It was neither dirty or really clean. The check in took longer than it should have. The lady that checked my is was not incredibly friendly. It seemed like I was bothering her or wasting her time.
Stayed 1 night in Apr 2024
Response from Oniel Rediresponse Specialist on Apr 18, 2024
Thank you William, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. Please accept our most sincere apologies for the room you were assigned and the unsatisfactory service received. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place to stay.
Stayed 1 night in Apr 2024
Response from Kerry-Lee RediResponse Specialist on Apr 17, 2024
Dear Elizabeth,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I was happy your stay was nice and quiet. Thank you for your scoring. Feedback from our guests is always encouraged at Red Roof as we aim to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Marissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It gets the job done.
Stayed 1 night in Apr 2024
Response from Kerry-Lee RediResponse Specialist on Apr 17, 2024
Dear Marissa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I was happy we were able to provide you with a good stay. Thank you for your scoring. Feedback from our guests is always encouraged at Red Roof as we aim to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Dave

Great for 1 night
Stayed 1 night in Apr 2024
Response from Oniel Rediresponse Specialist on Apr 14, 2024
Thank you Dave, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Larry, Greeneville

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Do not stay if you if you're closterphobic. The rooms are extremely small and if you want a bigger room you have to pay an upcharge. Stay overall was OK. A room for the night.
Stayed 1 night in Apr 2024
Response from Nishaye RediResponse Specialist on Apr 13, 2024
Dear Larry, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Nashville Airport. I am sorry that your experience did not meet your expectation due to the quantity of the room not being to your liking. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 12, 2024
Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport, Jacob. The staff and I were happy to see we met your expectations prompting a 5/5 score. We sincerely appreciate your feedback and are happy to hear you had an excellent stay with us, especially regarding that you enjoyed the affordability of our location. Our goal is to provide clean and comfortable accommodations for all our guests and we're proud to have achieved that with your visit.Thank you again for your kind words. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs fridge and microwave in the rooms.
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 12, 2024
Dear Rafael,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It's great to see that we earned your 4/5 score. We're sorry to hear about your disappointment regarding the lack of microwave and refrigerator in your room. Upon reviewing our records, it appears that you reserved a standard room, and this specific category does not offer those features. For a stay with the amenities you desire, we suggest opting for a deluxe or superior room. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 Good

Samuel, Conyers

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but smelled like old dirty people. I slept and showered that’s the up side.
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 11, 2024
Dear Samuel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof it's good to know that the room was clean, you slept and shower. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Paul, Huntsville

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
We appreciate the 5 star rating and hope you visit us again. Thank you!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the convenience to the airport for an early morning flight. Didn’t care for the $50 deposit which had to be reversed at an inconvenient time in the morning
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 11, 2024
Dear Daniel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to read that you liked the convenience to the airport. However, your comment of the inconvenience of the deposit will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 Good

JAMES, Boynton Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for an overnight after a late night flight arrival near the airport. Nothing extravagant but bed was comfortable, area seemed safe and secure, room was clean and reception employees were kind and timely.
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 10, 2024
Dear James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are thrilled to read that the bed was comfortable, the reception employees were kind and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 10, 2024
Hello Amy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 10, 2024
Dear Karen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are overwhelmed to read that your visit with us was quiet. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on Apr 7, 2024
Hello Marie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gabrielle RediResponse Specialist on Apr 4, 2024
Thank you for taking a moment to leave a review, Wayne. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 Poor

John

Traveled with family
Disliked: Property conditions & facilities
Room was very small. Bathroom door wouldn't close and stay closed. I was charged a $50.00 security deposit. Don't know if it was credited back to my account or not.
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 3, 2024
Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the size of the room and the issue you had with the bathroom door. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. However, as it relates to your deposit, usually deposit charged at check-in is refunded at check-out, depending on your financial institution it may take 7-14 business to reflect on your account. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Ursula, Hermitage

Liked: Cleanliness
Good for one night
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 2, 2024
Dear Ursula,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It's good to read you found our location to be convenient to your travels. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on Apr 3, 2024
Dear Denise,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to read that you had a nice visit with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

6/10 Okay

Glenn

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I felt a little uneasy in the room as far as safety. Just having a flip over on the latch seemed inadequate. Everything ws fine ,it was quiet, but at the same i felt it would be easy access to anyone and a female traveling along and arriving at night, I would have felt better if there was a more secure door locking procedure.
Stayed 1 night in Mar 2024
Response from Gabrielle RediResponse Specialist on Mar 30, 2024
Thank you for taking a moment to leave a review, Glenn. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 8/10 score following your stay. I am happy that everything was fine during your visit with us and you appreciated our quietness. However, you stated that the latch on the door seemed inadequate. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Gabrielle RediResponse Specialist on Mar 29, 2024
Thank you for taking a moment to leave a review, Jessica. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Penni

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about Red Roof Inn is they're pet friendly. In addition, the staff was all very friendly and helpful and the room was spotless.
Stayed 1 night in Mar 2024
Response from Tianna RediResponse Specialist on Mar 27, 2024
Hello Penni, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Nashville Airport appreciate your 5/5 score following your stay. It's great to read that you were pleased with the pet friendliness of our location and the hospitality of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Penni

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The most important thing for us was that Red Roof is pet friendly. The bonus was the friendliness of all the staff and the cleanliness of our room. I was disappointed to not have a fridge, but being able to have my dog with me.
Stayed 1 night in Mar 2024
Response from Gabrielle RediResponse Specialist on Mar 26, 2024
Thank you for taking a moment to leave a review, Penni. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 5/5 score following your stay. I am happy that our cleanliness, pet friendliness and the other highlights pleased you. However, you stated that you were disappointed by the lack of a fridge. Should you require this amenity in the future, please explore our various room options and choose the one that best suits your preference. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 Okay

JORGE

Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on Mar 22, 2024
Dear Jorge, We at the RED ROOF PLUS+ NASHVILLE AIRPORT appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Genesis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Mar 2024
Response from Oshane RediResponse Specialist on Mar 19, 2024
Dear Genesis, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from LaTunde RediResponse Specialist on Apr 3, 2024
Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE AIRPORT and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

4/10 Poor

Jeanne

Traveled with partner
Disliked: Staff & service
Staff just doing their best with a slow system.
Stayed 1 night in Mar 2024
Response from OnielRediresponse Specialist on Mar 16, 2024
Hi Jeanne,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. However it's nice that you were satisfied with our receptionist services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Shalanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine..
Stayed 1 night in Mar 2024
Response from OnielRediresponse Specialist on Mar 16, 2024
Hi Shalanda,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you enjoyed your stay. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 Terrible

Kiah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Tianna RediResponse Specialist on Mar 13, 2024
Hello Kiah, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville Airport. I'm disappointed to see that your stay was less than ideal that prompted a 1/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Izadora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tianna RediResponse Specialist on Mar 12, 2024
Hello Izadora, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, reasonable price and convenient location
Stayed 1 night in Mar 2024
Response from Chirell RediResponse Specialist on Mar 11, 2024
Dear Claudine,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Nashville Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room, reasonable rates and convenient location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

4/10 Poor

James

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor check in. Over priced for what you get. Will never stay here again.
Stayed 1 night in Mar 2024
Response from Red Roof Management on Mar 11, 2024
Dear James,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. You indicated that the check in process was poor and that the value to price ratio did not meet your expectations, resulting in your experience being hindered. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,Samantha Red Roof Management Rediresponse Specialist

6/10 Okay

LORI

Excellent place to stay near the airport
Stayed 1 night in Feb 2024
Response from Red Roof Management on Mar 8, 2024
Thank you for taking a moment to leave a review, Lori. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 3/5 score following your stay. I am happy that you found our hotel to be an excellent place to stay near the airport. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 Okay

Mathew

Traveled with pets
Liked: Cleanliness
Room definitely smells mildew-y but it is not too bad. The place was clean and the bed comfortable enough
Stayed 1 night in Mar 2024
Response from Red Roof Management on Mar 8, 2024
Thank you for taking a moment to leave a review, Mathew. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 3/5 score following your stay. I am happy that our cleanliness and comfortable bed pleased you. However, you stated that you were not fond of the room's smell. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 Good

Marissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reconfigure the handicap bathrooms. Also the staff was helpful but didn’t really care to be working
Stayed 1 night in Mar 2024
Response from Oshane RediResponse Specialist on Mar 6, 2024
Dear Marissa, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN FAIRMONT regarding the helpful staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 Okay

David Russell Schultz

Business traveler
Liked: Staff & service
It was easy to get to from the airport
Stayed 2 nights in Feb 2024
Response from Tianna RediResponse Specialist on Mar 5, 2024
Dear David,We appreciate your review following your recent experience at the Red Roof Inn PLUS+ Nashville Airport strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

8/10 Good

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was small, otherwise nice place
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on Mar 3, 2024
Thank you for taking a moment to leave a review, Liza. The staff and I at the RED ROOF PLUS+ NASHVILLE AIRPORT appreciate your 4/5 score. However, you indicated that the size of the bathroom dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Nonetheless, it's good to hear that otherwise our hotel was nice.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Red Roof Management