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Reviews of Lotus Inn and Suites

2 out of 5
Lotus Inn and Suites
3430 Percy Priest Drive, Nashville, TN

Reviews

3.8
Rating 10 - Excellent. 15 out of 207 reviews" "
Rating 8 - Good. 15 out of 207 reviews" "
Rating 6 - Okay. 19 out of 207 reviews" "
Rating 4 - Poor. 35 out of 207 reviews" "
Rating 2 - Terrible. 123 out of 207 reviews" "

3.8/10

Cleanliness

4.6/10

Staff & service

3.6/10

Amenities

3.6/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most disgusting hotel I've ever seen. I mean very very dirty. There must have been 20 cigarette butts behind the bed. Powdered substance around the whole perimeter of the room to kill the bugs. Food under the bed. A chair even had food under it. It would take me over a half hour to list every disgusting thing about this very unhealthy room. The people that run this place have no shame. It really needs to be shut down.
Stayed 1 night in May 2024

2/10 Terrible

Eric

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Emily

Disliked: Staff & service, property conditions & facilities
Our door did not shut all the way, the front desk people are very rude and have the door locked constantly. I asked for towels and got a jumbled up bunch of towels after beating on the door for someone to come out from the back and unlock the door.
Stayed 2 nights in May 2024

2/10 Terrible

Tori

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nasty, nothing updated and keeping furniture with holes in it.
Stayed 2 nights in May 2024

2/10 Terrible

Forrest

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

George

Business traveler
Average on everything.
Stayed 1 night in Apr 2024

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities
I honestly can’t believe this place is still operation in 2024. There are millions of bugs flying around the check in and crackheads all around the parking lot making deals and lurking, watching you as you enter your room. I found a roach after 15 seconds of walking into my room. This place has to be shut down.
Stayed 1 night in Mar 2024

2/10 Terrible

Den

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Evan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was coming off hinges, mold under the fridge, smells like smoke. Nothing good about this place they should pay you to stay there. Left 30 minutes after I checked in and they wouldn’t refund me 1 of the 2 nights I booked.
Stayed 2 nights in Mar 2024

2/10 Terrible

Johntavia

Disliked: Cleanliness, property conditions & facilities
Dirty covers , rug, walls , Rags in towels
Stayed 1 night in Feb 2024

2/10 Terrible

Gtachi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold above bathroom, some light bulbs didn't work, weird smell, toilet wasn't clean. Will not stay here again.

4/10 Poor

Frank

Stayed 1 night in Feb 2024

2/10 Terrible

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Are there NO hotel inspectors???
I didn't even stay after looking in the room (218). Could only get a refund on the 2nd night. If this were a restaurant, it would be shut down. Filthy carpet and bathtub. Rotted furniture. A cigarette butt on the floor! Missing legs on one end of the sofa. Smoke alarm torn from the wall. I just have no words. Did I walk into a Quentin Terantino film? This is NOT a bad area of Nashville, but THIS place is ghetto.
Moisture rotted furniture. Couldn't dare look IN that fridge.
Filthy carpet.
Smoke alarm torn from wall.
"Sofa" leans to the right due to no legs on that end.
Stayed 2 nights in Nov 2023

2/10 Terrible

Breonna

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 people back to back we didn’t know came knocking on the door. 1 was waiting by the door when we pulled up to our room.
Stayed 1 night in Nov 2023

2/10 Terrible

Milad

Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets and every part of the room was dirty and gross. When asked for new sheets the staff member ag the desk said “this is a 1 star hotel. Do you expect 5 star room?” I said, “no but I do expect a clean room” he refused to refund us. And told us this is what you get for a 1 star hotel. Avoid this dirty stain filled hotel at all costs.
Stayed 1 night in Oct 2023

6/10 Okay

Celeste

Traveled with partner
Liked: Cleanliness
Our door was partiall out of the frame and the bathroom could have been cleaner. There were obvious signs of previously being a smoking room. But it was relatively quiet, out of the way, and check in was quick and easy.
Stayed 1 night in Oct 2023

2/10 Terrible

DAWN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked into the room and I cried I was, tried to stay look at the bright side.. Nastiest place I HAVE EVER WALKED INTO.
Stayed 2 nights in Oct 2023

2/10 Terrible

Dorothy

The room was filthy..Roaches running around..Door looked like it had been kicked in..
Stayed 4 nights in Oct 2023

2/10 Terrible

Vivian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is nice, towels were dirty. Roaches!! Ok if you just need somewhere to sleep. Will not be coming back.
Stayed 1 night in Oct 2023

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and went to my room about 90 minutes later. Room 111. Not only did the main door not seal properly, the door that joined rooms was barely staying up. There was a small piece of wood nailed to the bottom that kept it closed.Clothes dressing was completely broken. Night stand drawer was full of mold and bullet knife. Bathroom was full of stains and the fan not only didn't work but the cover wasn't on. I need a refund for this room. Thankfully a hotel across the street had a safe room available. I'll be contacting Expedia support with pictures. This is completely unacceptable.
Stayed 1 night in Oct 2023

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, property conditions & facilities
Outside looks are deceiving
Stayed 1 night in Sep 2023

2/10 Terrible

Shaina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV in my room is broken and the bathroom door will not shut and they will not move me to a different room or give me a discount or a free night stay or anything nothing to make it right won't stay here again
Stayed 1 night in Sep 2023

2/10 Terrible

Delores

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the WORST Hotel ever!
Stayed 1 night in Aug 2023

4/10 Poor

Jake Allen, Moses Lake

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Mold on walls in bathroom, used condom wrapper on ground next to bed
Stayed 4 nights in Aug 2023

2/10 Terrible

Cierra

Traveled with family and small children
Disliked: Cleanliness, staff & service
Dirty && rude
Stayed 2 nights in Jul 2023

2/10 Terrible

Tomica

Disliked: Cleanliness, staff & service, property conditions & facilities
Worse hotel that I’ve ever stayed. Never AGAIN!!!
Stayed 1 night in Jul 2023

2/10 Terrible

Corey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was tore up in room the tub was gross as well as the dirty floor and one bed sheets were filthy with nasty spots all over them and last there were roaches everywhere dead and alive just a total waste of money and had audacity to charge 50$ deposit when room was terrible I mean terrible I took pictures just in case they tried saying I broke something that was already hanging out of walls it was even black mold all in bathroom I’m definitely going to social media with a review that place is clearly for drug addicts a low level motel I will never stay again I’ll sleep in car rather get room there
Torn completely out of wall just hanging in holes
Torn vents where roaches were seen crawling into
Black mold that had been painted over but still over powers paint
Nasty bed sheets just sleep on other bed but sheet sheets were nasty looking also
Stayed 1 night in Jun 2023

6/10 Okay

Shane

Disliked: Staff & service, property conditions & facilities
My tv didn’t work poor Wi-Fi
Stayed 1 night in Jun 2023

2/10 Terrible

SANDARUWAN

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the nastiest rooms I've ever stayed at. Everything was sticky and dirty. I booked a non-smoking room, but they gave me a room that reek of smoke. When complained they said they don't have any non-smoking rooms. The customer service personnel were rude and didn't care for customers at all. Bathroom was disgusting with mold and dirt all over the place. looks like they never cleaned the place. Do not recommend, the worst place to stay ever.
Stayed 1 night in Jun 2023

6/10 Okay

Karen

Disliked: Property conditions & facilities
Not in good condition, dirty bed linen
Stayed 1 night in Jun 2023

2/10 Terrible

Rob

Stayed 1 night in May 2023

2/10 Terrible

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Jill

Disliked: Property conditions & facilities, room comfort
“You have to come early to get a good room.”
Stayed 1 night in Mar 2023

2/10 Terrible

Carl

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Stayed 1 night in Mar 2023

4/10 Poor

ilya

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel i've been in.
As soon as i entered the room, the whole room had disguisting smell, and the housekeeper didn't cleaned the floor, someone puked on the floor next to a bed and it dried up, it was awful. The room is in bad condition, the bathtub was leaking water, so i had to drop towels on the floor because the floor was in water.
Stayed 2 nights in Feb 2023

8/10 Good

Gwenivere

Business traveler
Liked: Staff & service
The people that work here are great people. The hotel could be in a little better condition but it's not bad at all. I appreciate the staff for going out of there way to help me and my wife out during an emergency. I will definitely be back. TY
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
They room and bathroom was so dirty, I have to actually request for cleaning, And replacements of discolored and busted towels.
Stayed 2 nights in Jan 2023

2/10 Terrible

Lorne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Ruth

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty. The sink and the tub very dirty
Stayed 1 night in Nov 2022

2/10 Terrible

Amber

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Dump
Place was a dump and in need of a renovation big time, stinky, moldy.
Stayed 1 night in Oct 2022

6/10 Okay

Joshua

All the reviews were that this place was disgusting and mouldy, and that you should stay away. Not sure how long ago it was mouldy, but it was fine. Decent room, good price, nothing stand out. Wouldn’t call is disgusting by a long shot, definitely worth the price. You get what you pay for
Stayed 1 night in Oct 2022

2/10 Terrible

Rick

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a state of bad repair. There was dead and live insects in the room. Bathroom amenities were not provided. The door had a 1/2 inch gap, which allowed cold weather to keep the room cold. The staff checked you in through a window. They were inside, and I was outside in the cold. The entire hotel was horrible. I would not stay there again for free!
Stayed 1 night in Oct 2022

4/10 Poor

Marvin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well you get what you pay for. The room smelled like really bad. There was mold on wall, the chair there was super dirty, the floor super dirty. There was a roach on the wall that I saw. I just can’t recommend. It is close to airport and the check in and check out are the only positives.
Stayed 2 nights in Oct 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Black mold. Room super dirty.
Stayed 1 night in Oct 2022

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Paul

Traveled with group
Disliked: Cleanliness
Walls and carpet have stains that need cleaning.
Stayed 2 nights in Sep 2022

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at Lotus Inn because the rooms were beyond filthy and had a putrid smell. We were unable to stay here and it caused use big problems! No one should be doing business with this hotel. Expedia is scamming innocent people and ripping them off!
Stayed 3 nights in Sep 2022

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was good. Staff was friendly and location was easy to anywhere. Room was satisfied
Stayed 1 night in Aug 2022