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Reviews of TownePlace Suites by Marriott Nashville Downtown/Capitol District

2.5 out of 5
TownePlace Suites by Marriott Nashville Downtown/Capitol District
310 GAY STREET, Nashville, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 967 reviews" "
Rating 8 - Good. 150 out of 967 reviews" "
Rating 6 - Okay. 28 out of 967 reviews" "
Rating 4 - Poor. 16 out of 967 reviews" "
Rating 2 - Terrible. 24 out of 967 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mukarrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely come back next time I am in Nashville! The staff members are great, the rooms are awesome, and for complimentary breakfast its actually pretty good!
Stayed 1 night in May 2024

10/10 Excellent

VI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied with our stay. The hotel is within walking distance to Broadway. The room was clean and up to date. Parking was a little challenging bc it wasn’t clear where to park (it is valet only) and there was a wait to get the keys & info to the valet who was clearly overwhelmed with the number of vehicles waiting. Staff was very friendly!
Stayed 1 night in May 2024

10/10 Excellent

Robin

Traveled with family
Liked: Amenities
It was an overall quick and painless process- late check ins can be hard they made it easy
Stayed 1 night in May 2024

10/10 Excellent

austin, st johns

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk and rooftop staff. The room was clean and updated. But you need to replace the hallway carpets when your budget permits.
Stayed 7 nights in May 2024

10/10 Excellent

Katherine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncovered parking , friendly staff, clean, mini kitchen, comfortable beds, not a bad walk to Broadway! We will definitely be staying there again!
Stayed 1 night in May 2024

10/10 Excellent

Elida

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant
Stayed 1 night in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds...shower was awesome! Clean and friendly staff...we will be back
Stayed 1 night in May 2024

8/10 Good

Travis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kristina, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the wonderful stay I had at your hotel. The staff, especially the front desk staff, were incredibly kind and helpful. The hotel's convenient location near the concert I attended was perfect, and the complimentary breakfast was a delightful bonus. The room was spotless and comfortable, making my stay truly enjoyable. I look forward to returning in the future.
Stayed 1 night in May 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT, PROFESSIONAL AND VLEAN!
Stayed 4 nights in Feb 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for the Rock n Roll Run, was walking distance to start line. The breakfast was great and nice to have so we didn’t have to worry about finding a place for breakfast ! Roof top restaurant was tasty for what we had. We went to Jonathons bar and grill on third behind hotel it was great with great deals !
Stayed 6 nights in Apr 2024

2/10 Terrible

Lynette

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The AC did not work in the room they would not move us. They brought us a fan. !!!
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Stayed 1 night in Apr 2024

2/10 Terrible

Abigail

Stayed 1 night in Apr 2024

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very clean and modern property. Excellent staff service. Benefit of a rooftop full service restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, enjoyed the roof top bar. Staff was great!
Stayed 5 nights in Apr 2024

10/10 Excellent

Denequa

Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were very nice. No free parking (valet only) and the area around the hotel is not in good shape. Across from the detention center and a lot of empty lots and construction. The staff was very courteous and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Stayed 3 nights in Apr 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice accommodations
Stayed 2 nights in Mar 2024

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have breakfast included. Can hear through the room next to us. Great manager on duty helped us- Marvin, very friendly. Felt safe, would be nice to know it’s next to a detention center, though didn’t feel unsafe. Very walkable to broadway but not in the middle of it. Right next to a trolley stop. Cute coffee shop.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvin, Kristen and the other woman that works during the day with the fabulous eyelashes were the best ever. They really went above and beyond. The free breakfast in the morning was very good. They had a large assortment of stuff. Everything was fresh and delicious. The hotel was very clean. The service in the upstairs restaurant was subpar. But that is really our only complaint.
Stayed 7 nights in Mar 2024

6/10 Okay

Harold

Stayed 4 nights in Mar 2024

2/10 Terrible

Zhasmen

Business traveler
Liked: Property conditions & facilities
There was no running water for 7 hours. We couldn’t go to bathroom or wash our hands.
Stayed 1 night in Mar 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Great property - staff was solid!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nathan Joseph

Stayed 3 nights in Mar 2024

8/10 Good

TERRANCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
nice property, good location. the bed was not that comfortable and should be replaced.
Stayed 5 nights in Mar 2024

10/10 Excellent

LaGina

Stayed 1 night in Mar 2024

10/10 Excellent

William

Stayed 3 nights in Mar 2024

8/10 Good

Monet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheryl

Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice place however when we visited there was street construction right out side of our room that began at 7:30a so no chance in sleeping in other than that everything else was amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate luxurious room
Stayed 1 night in Mar 2024

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

2/10 Terrible

Erik

Stayed 1 night in Mar 2024

10/10 Excellent

Shelsi

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was so comfortable and great amenities. The free breakfast was outstanding as well. Will definitely come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric, Dalton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A convenient 15 minute walk to Broadway. The outdoor patio offered a good opportunity to relax after a busy day.
Stayed 2 nights in Feb 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Eric

Stayed 1 night in Feb 2024

8/10 Good

Dana Lauren

Liked: Cleanliness, staff & service, amenities
The construction was noisy but the hotel staff is really nice
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Took my wife to Nashville for our 46th Wedding Anniversary to see Celtic Woman. The hotel was excellent. Wanted one that was close to Tennessee Performing Arts theatre.It was less than a 10 min walk. Was able to check in a little early which was great. Had a great restaurant there called Zeppelin’s which we had dinner at. Food was tremendous. Breakfast in the morning which was great. All the people there were more than friendly and eager to assist.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Lina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room that we had was exceptionally clean and very spacious. Balcony was a bonus
Stayed 4 nights in Feb 2024

10/10 Excellent

Bobbi-Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024