Ratings based on 295 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Tx
In town for Chosen MarathonPosted Nov 22, 2015
The bed were comfortable, room was clean, bathroom was clean and the fridge was cold. The breakfast was good. The staff was great about extra towels and blankets for the kids. We had 3 adults and 2 kids (4,2). It's a tight squeeze but the kids had pallets on the floor between and beside the beds.
for Everyoneby A verified traveler from Dallas, TX
Convenient to Texas Hill Country day tripsPosted Oct 12, 2015
Pros: It is convenient for day excursions to various Texas Hill Country locations and close to I35 Highway.
Cons: New system for Room Key cards easily loose the room data causing extra trips to the front desk for assistance. The Staff was always courteous.
Location: Convenient access to highway and easy access to many Texas Hill Country sites and near many excellent local restaurants.
Room was clean and comfortable. The Staff was courteous and helpful.
for Everyoneby A verified traveler
Gutes Hotel in StadtnähePosted Oct 6, 2015
Pros: Frisches Obst bei Frühstücksbuffet, Guten und kostenfreier Kaffee an der Lobby. Sauber und grosses Zimmer.
Cons: Kostenloser Internetzugang ist nur durch Registrierung bei Hilton HHONORS möglich. An der Hotel Zufahrt fehlt für Nachts eine Beleuchtung.
Wer in Texas eine Rundreise macht sollte sich auch New Braunfels anschauen.
for Everyoneby A verified traveler
Nice Hotel!Posted Sep 28, 2015
Nice hotel, but I wouldn't say it was quite up to Hampton Inn Standards. The night clerk had zero personality and made me feel like she was doing me a favor by waiting on me.
by A verified traveler from Duncanville, Tx
Customer service is not handled well.Posted Sep 27, 2015
Pros: The breakfast is good and the coffee station in the lobby is nice.
We reserved 2 rooms at this location. Our son in law became ill during the night and when they called the desk to ask for assistance with cleaning were told that housekeeping would not be in until 9:00 am. So ok, they asked for some disinfectant and paper towels to do it themselves and were told they didn't know where they were stored. My daughter had to go buy what they needed. It took until late in the morning for housekeeping to clean the room. Our own room did not get cleaned until after 2:30 pm and then all that was done is replace towels, empty trash and change sheets...no vacuuming or cleaning bathroom.
for Everyoneby A verified traveler from Houston
Wonderful experiencePosted Sep 16, 2015
The facility was very clean. Convenient to our destination. Great experience.
for Everyoneby A verified traveler from houston tx
Nice clean hotelPosted Sep 11, 2015
Hotel is very clean and staff is very Corteous. Pool just had a little too much chlorine.
for Familiesby A verified traveler
Not the place I thought it was.Posted Aug 25, 2015 on Hotels
No one at desk in early morning. Bathroom dirty , mattress was broken down on both bed. When u lowered the air condition, it became very humid. TV turned off at a certain station, had to wait 5 minutes before it came back on. I asked for a room away from ice maker and elevator. We were next to them.
for Familiesby Robert from Tomball, TX
One of the best in the New Braunfels areaPosted Aug 18, 2015 on Hotels
Great place to stay!
for Business Travelersby Victor from Corpus Christi, TX
Nice place but small roomPosted Aug 13, 2015 on Hotels
We booked a room for 5 people the room was just big enough for 4. They provided a small cot for the 5th person. Which just fit in the hall way. leaving 12" to walk around the cot in order to get to the bathroom. also the bathroom had no fan to remove bathroom smells. No free wifi But it was quite and the queen size beds were fine.