Ratings based on 2,004 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

walking distance to Time Square, Rockefeller Cente

Posted Jul 24, 2017
Staying in this hotel will be one of the best memories of my first visit to New York. Thank you Stephen for your stellar customer service!
Comment from Hotel Management
Jul 24, 2017 by Olimpia M., Hotel Management
Thank you for taking the time to provide feedback from your stay with us. I'm pleased to know that you enjoyed interacting with our friendly staff and were happy with your room and the amenities that came along with it! We hope that you'll decide to stay with us again next time you visit NYC. Best, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, nice rooftop, poor location

Posted Jul 23, 2017
It's fine, trendy hotel, but not close to any shopping and in a very busy business district
Comment from Hotel Management
Jul 23, 2017 by Olimpia M., Hotel Management
Thank you for taking the time to provide feedback from your stay with us. I'm pleased to know that you enjoyed interacting with our friendly staff and were happy with your room and the amenities that came along with it! We hope that you'll decide to stay with us again next time you visit NYC. Best, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NYNY

Perfect place to stay

Posted Jul 21, 2017
Great hotel. Beautiful rooftop bar. The location was perfect. I will definitely be back.
Comment from Hotel Management
Jul 22, 2017 by Olimpia M., Hotel Management
Lisa, Thank you for taking the time to provide feedback from your stay with us. I'm pleased to know that you enjoyed interacting with our friendly staff and were happy with your room and the amenities that came along with it! We hope that you'll decide to stay with us again next time you visit NYC. Best, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Beautiful, comfortable, amazing city view

Posted Jul 18, 2017
Pros: Room size, air conditioning was great, helpful staff, excellent location, city view
Location: Loved the restaurants near hotel, close enough to Times Square but not so close that you have to deal with noise or crowds. Just blocks from shows.
Staff was fabulous. City view is amazing. Room size was perfect and perfect air conditioning! Loved the location!room size, air conditioning was
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Quiet Neighborhood Steps from Broadway

Posted Jul 12, 2017
Pros: Decor, service, comp wine at 5, comfortable room with lots of amenities, great restaurant and to go coffee bar for morning, in a great neighborhood
Location: theatre, restaurants, coffee shops, Pier 88
Walk to the theatre district, restaurants, food hall, from funky Hell's Kitchen with great views of the Hudson, easy access to the Drive andwonderful rooftop!
5 out of 5
Recommended
for Couples
by A verified traveler from Brooklyn, NY

AWESOME!

Posted Jul 11, 2017
Location: Location is great--closeby to restaurants, bars, etc. We walked to Bar 9 to watch their Dueling Pianos show which was really awesome.
We stayed here for one night and it was FANTASTIC! I would absolutely stay here again. The room was beautiful and clean, staff was friendly and helpful and overall we had a great experience! There was a complimentary wine tasting in the evening which was lovely and afterwards we spent some time on the beautiful rooftop bar. Gorgeous views of the city, cool decor and great drinks. Drinks were typical Manhattan prices, so it wouldn't be fair to say they're "overpriced" as they're comparable to pretty much every other upscale bar/lounge in town. Overall our stay was WONDERFUL! :)
5 out of 5
Recommended
for Families
by A verified traveler

Very Nice hotel in Hell's Kitchen

Posted Jul 11, 2017
Pros: It was away from the noise of NYC in Hells Kitchen. We were within 15 minute walk of Times Square and Subway.
Cons: The corridors were dark but the room we had was modern and bright.
Location: In Hell's Kitchen neighborhood. Walking distance to Times Square and Subway (15 minutes) Press Lounge in the hotel has amazing views.
Stayed with family and were surprised by the location and the view. The rooms were excellent and moderately spacious for NYC. Walking distance to time square.
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Nice hotel staff was great.

Posted Jul 11, 2017
Cons: Down side was there must be a club next door and the noise in the street when the club lets out was not appreciated.
Hotel was very nice, nice walk to restaurants. 5:00 wine reception was very nice for guest. We stayed here because we were going on a cruise the next morning. Got to sleep in and take our time in the morning before just walking one block and across the street. Great access to the cruise ships.
Comment from Hotel Management
Jul 24, 2017 by Olimpia M., Hotel Management
Stephen, Thank you so much for taking the time to provide feedback from your experience. I'm sorry that there were certain aspects of your stay in which you did not enjoy and have passed these along to our management team, as we are constantly striving to make improvements to make our guests happy. I hope that next time you visit NYC you will decide to give us a second opportunity to provide you with the flawless experience that you deserve. Best, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
it was great.. nice big rooms, clean , friendly , wine hour is a plus
Comment from Hotel Management
Jul 6, 2017 by Olimpia M., Hotel Management
Thank you for taking the time to provide feedback from your stay with us. I'm pleased to know that you enjoyed interacting with our friendly staff and were happy with your room and the amenities that came along with it! We hope that you'll decide to stay with us again next time you visit NYC. Best, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was very clean.

Posted Jul 2, 2017
Pros: Cleanliness
Cons: None.
The hotel was very clean and the staff was accommodating.
Comment from Hotel Management
Jul 6, 2017 by Olimpia M., Hotel Management
Thank you for taking the time to provide feedback from your stay with us. I'm pleased to know that you enjoyed interacting with our friendly staff and were happy with your room and the amenities that came along with it! We hope that you'll decide to stay with us again next time you visit NYC. Best, General Manager