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Reviews of Motel Casa Downtown Guest House

3 out of 5
Motel Casa Downtown Guest House
379 Littleton Ave, Newark, NJ

Reviews

6.6
Rating 10 - Excellent. 12 out of 36 reviews" "
Rating 8 - Good. 6 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 5 out of 36 reviews" "
Rating 2 - Terrible. 8 out of 36 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda Y

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable friendly atmosphere staff nice transportation good
Stayed 1 night in Apr 2024

10/10 Excellent

CHRISTOPHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While the community bath was an experience, ( It is a guest house after all) The rest was great. The rooms were as advertised, clean and comfortable. If you need an inexpensive place to stay for a few nights in Newark or a place to crash for your red-eye this is an excellent choice.
Stayed 2 nights in Apr 2024

6/10 Okay

Sora

Stayed 1 night in Mar 2024
Response from subicca on Apr 15, 2024
We strive to continually enhance our services, and valuable guests like you always assist by pointing out areas that need improvement.

8/10 Good

Lamaisia

Liked: Cleanliness, staff & service, property conditions & facilities
The Host was nice and respectful. The area was clean and sanitized.
Stayed 2 nights in Feb 2024
Response from khan on Apr 15, 2024
It was a great pleasure to host you, and I hope to see you again in the future.

4/10 Poor

Laury

Stayed 1 night in Feb 2024
Response from Subi on Feb 19, 2024
You booked under 85 basic room what you expect, what you pay that’s you get .

10/10 Excellent

Festus

Stayed 1 night in Feb 2024
Response from khan on Apr 15, 2024
At our guest house, we strive to provide budget-friendly accommodations for all our wonderful guests, ensuring the best value for their money.

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Subi on Feb 19, 2024
When you pay lowest for room please keep expectations accordingly.

6/10 Okay

José Antonio, Anahuac

Business traveler
For the price paid, was ok, but place was dirty.
Stayed 1 night in Oct 2023

6/10 Okay

chidi

Stayed 2 nights in Oct 2023

2/10 Terrible

William Noyes

Stayed 1 night in Sep 2023

6/10 Okay

Adrianna

Stayed 1 night in Sep 2023
Response from Angie on Sep 14, 2023
Our commitment to always continue to improve. Thank you so much.

8/10 Good

Fatim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not recognize the house at first because they had no sign but it was easy to get there. It’s a bit pricey for the room because I had to pay an extra for cleaning services so it was very close to a hotel room price. Overall the location is convenient and communication was great.
Stayed 1 night in Aug 2023
Response from Subicca on Aug 27, 2023
Thank you so much stay bless

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from Angie on Sep 14, 2023
There is always room to improve. Thank you so much God bless positive people always see positive things.

2/10 Terrible

Merelin

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
To clean the property
Stayed 1 night in Aug 2023
Response from Subi on Aug 27, 2023
Thank you there is always room to improve. Thanks for your positive reviews.

10/10 Excellent

Eliana

Stayed 1 night in Jul 2023
Response from Subicca on Aug 27, 2023
God bless positive people always have good things to say .

2/10 Terrible

Alptekin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money with looking for another place.
The location feels very unsafe. There is no private bathroom in the rooms which you need to share with others. This was not stated in the descriptions. We immediately left after seeing the property. A disappointing experience with hotels.com. I consider less and less using this platform as it allows subpar hosts to rip off customers.
Stayed 1 night in Jul 2023
Response from Khan on Jul 28, 2023
You didn’t even stay at our place how can you write negative review.

2/10 Terrible

Wesley

Stayed 1 night in Jul 2023
Response from Subicca on Aug 27, 2023
Always welcome

2/10 Terrible

Soojeong

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Subicca on Jul 27, 2023
You paid 69 for lowest price smaller room.please keep your expectations accordingly.

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities, room comfort
Fix the bathroom door lock on G floor
i like this place. it's like a boarding house in a townhouse in a quiet neighborhood. comfortable and the hosts were great. had a little issue checking in - they weren't immediately available and i was late and needed to get going - but worked out. biggest complaint - door on shared bathroom on my floor didn't fit in doorway and couldn't be locked. as a solo woman - that's a big problem. but in general i liked it. and nice price.
Stayed 1 night in Jul 2023
Response from Khan on Jul 12, 2023
Thank you for your feedback

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hostess was extremely accommodating!
Stayed 1 night in Jun 2023
Response from Subicca khan on Jun 5, 2023
Thank you, I know you were kind of nervous, but I’m glad that you feel safe and comfortable here that’s my real achievement..I try my best to provide best possible services to all my guest.I’m really happy to see your good reviews. God bless you are a positive person.

8/10 Good

Chee Wee

Liked: Cleanliness
Stayed 2 nights in May 2023
Response from Sister khan on Jun 5, 2023
Thank you so much there’s always room to improve and we constantly try. I hope you had a good stay here always welcome.

4/10 Poor

Madhuri

Stayed 1 night in May 2023
Response from Subicca khan on Jun 1, 2023
you didn't even stay here you canceled a nonrefundable booking. you didn't even show up you booed a deeply discounted deal and then try to get a refund which was not possible. out of anger, you chose to write bad reviews ....No good.

10/10 Excellent

Jot

Liked: Cleanliness, staff & service, property conditions & facilities
The host was very gracious and provided what was needed. The TV signal was spotty and there were ants daily
Stayed 3 nights in May 2023
Response from Khan on May 23, 2023
Thank you so much I will definitely look into your concern

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Host was amazing and super friendly. The room was clean, fresh, and it makes me feel like i'm home. Overall the stay was very comfortable. Highly recommended.
Response from Khan on May 17, 2023
Thank you so much. We constantly work to improve our quality and services to provide our guest Great experience.

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities
I waited for 30 mins for the owner to check me in. Once they did, they were very nice.
Stayed 1 night in Apr 2023
Response from Khan on May 17, 2023
I’m sorry you felt this way. It wasn’t 30 minutes for some reason you came went to other GUEST Short of the same time we always continue to improve our self respect, little positivity and patience from our guest as well

8/10 Good

Mallory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. The bed was very comfortable and the guesthouse is in a very convenient location—within walking distance of good food and activities.
Response from Khan on May 1, 2023
God bless thank you so much. Positive people always see positive things, and that helps them grow in their life and you are one of them.

4/10 Poor

Bev

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just not what I expected for the price. Shared bathroom with no tissue and trash 🗑️. Looked all over the place for 🗑️ and couldn’t find any. Dirty dishes all over the kitchen. Dust everywhere in our room and very cold. Ad on Expedia was very misleading. I really thought it was more like a motel setup but it was nothing like that at all.
Stayed 1 night in Apr 2023
Response from Khan on Apr 26, 2023
I think you are exaggerating. Most of you say you were the only one in an entire floor. There was not anybody sharing with you. How come you saying things that you want and if it was, it’s only you responsible for it.

8/10 Good

bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the set up of the room and living room. What I can do without is using the same bathroom with everyone. the bed could have been fixed on the one side but it was comfortable. Would I go back Yes as long as i can have the same room. And would recommend it.
Stayed 2 nights in Mar 2023
Response from Khan on May 1, 2023
We continue to improve, and thank you for positive feedback God bless.

2/10 Terrible

Gonzalo Rodolfo

Stayed 1 night in Mar 2023
Response from Khan on Apr 26, 2023
You left room so dirty and we are when we ask you to clean after yourself and you end up leaving bad reviews

10/10 Excellent

Kiyomasa

Stayed 1 night in Mar 2023
Response from Khan on Apr 26, 2023
Thank you so much we try our best to offer budget room and great quality

10/10 Excellent

Fnu

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price clean good stay
Response from Khan on Mar 14, 2023
Thank you so much we try to offer the best value inn budget price

10/10 Excellent

Fnu

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Quiet place to stay. I highly recommend this place.
Response from khan on Mar 14, 2023
Thank you so much

2/10 Terrible

Gianfranco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Subi on Sep 14, 2023
It’s budget place , please expectations what you paid for .

4/10 Poor

Franklin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eso es una falsa.
Stayed 1 night in Jan 2023
Response from Subi on Jan 24, 2023
50 what you expect ? What you pay expect that booked smallest room , off season short notice we welcomed . Great clean quite room no one on entire floor . That’s safe non smoking floor what else you expected?