The room was so small, we had to pay 350 DKK for an upgrade to a room that wasn't much bigger. Being on the ground floor we could not leave the window open, and the Air conditioner was not working, it was very warm. I did not hardly sleep, it was very frustrating, being the first night of a 3 day trip, I was tired the next day or 2. We were scheduled for another night and we just cancelled without refund because it was so uncomfortable.