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Reviews of Wingate by Wyndham Chesapeake

2.5 out of 5
Wingate by Wyndham Chesapeake
817 Greenbrier Circle, Chesapeake, VA

Reviews

8.0

Very Good

Rating 10 - Excellent. 423 out of 1001 reviews" "
Rating 8 - Good. 303 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 70 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Meredith, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, big rooms. Renovated, though some wear and tear around the edges. Pretty good breakfast. Lots of options: waffles, cereal, eggs, sausage, biscuits and gravy.
Stayed 1 night in May 2024

2/10 Terrible

Stephanie

I stay here often and usually dont have any issues. However my last stay my car along with 6 other cars were broken into. Use caution
Stayed 1 night in May 2024

10/10 Excellent

Peize

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Keria

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
If you asthma don’t stay here the hallway filled with smoke the rooms the same carpets dirty and just a big inconvenience
Stayed 1 night in May 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to where I need to go. Restaurants were nearby.
Stayed 1 night in May 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn’t my first stay at this hotel. As always, the facility is clean, and the staff is very friendly. The spa tub is my favorite spot while the kids enjoy the indoor pool. We came here to celebrate Mother’s Day and a very happy momma I am!! Thank you!!
Stayed 1 night in May 2024
Response from Thomas on May 13, 2024
Thank you for the wonderful comments and review. We will see you again on your next visit!

6/10 Okay

Maureen, Philadelphia

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property could use some work. However the staff wwas hospital and accommodating.
Stayed 4 nights in May 2024
Response from Thomas on May 14, 2024
Thank you for the review and comments about our staff.

10/10 Excellent

OTUO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice!
Stayed 2 nights in May 2024
Response from Thomas on May 13, 2024
Thank you for the great comments about our staff.

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and professional
Stayed 1 night in May 2024
Response from Thomas on May 13, 2024
Thank you for the nice comments concerning our staff.

2/10 Terrible

jennifer

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Thomas on May 13, 2024
Thank you for the review.

6/10 Okay

Geraldine

Traveled with family
Liked: Cleanliness, staff & service
It was very dated
Stayed 2 nights in May 2024
Response from Thomas on May 13, 2024
Thank you for the review. Please visit us again!

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
The young man on the night shift was very cordial and helpful. We checked out early for our travels and at 0400 he was very informative and helpful. Thank you
Stayed 1 night in May 2024
Response from Thomas on May 13, 2024
Thank you for the review and kind comments about our night auditor. Please visit us again!

6/10 Okay

Monette

Stayed 1 night in May 2024
Response from Thomas on May 13, 2024
Thank you for the review.

10/10 Excellent

Jane

Traveled with family
I was greeted by Tom the manager. He was very friendly and professional
Stayed 1 night in May 2024
Response from Thomas on May 13, 2024
Thank you for the review and mentioning me in it. It is truly appreciated.

6/10 Okay

James S., Longwood

Disliked: Property conditions & facilities
Signs of wear and tear. Rusty hinges on bathroom door. Wallpaper outside door had paint splotches. Breakfast was good.
Stayed 2 nights in Apr 2024
Response from Thomas on May 1, 2024
Thank you for the review and comments. We are currently in the process of updating the property.

6/10 Okay

Yohanna

Traveled with partner
Liked: Staff & service
Yall need stove tops
Stayed 2 nights in Apr 2024
Response from Thomas on May 1, 2024
Thank you for the review.

8/10 Good

Kevin

Stayed 1 night in Apr 2024
Response from Thomas on May 13, 2024
Thank you for the great review.

8/10 Good

Mr.Tr

Business traveler
Liked: Cleanliness, staff & service
Cons: Breakfast was extremely weak and limited. Pool was closed during spring break time. Hotel is aged and has many problems. Pros: Staff was professional and helpful.
Stayed 2 nights in Apr 2024
Response from Thomas on Apr 29, 2024
Thank you for the review and kind comments about our staff. We apologize for the issues that you encountered.

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities
Rooms need to be updated
Stayed 1 night in Apr 2024
Response from Thomas on Apr 17, 2024
Thank you for the review.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well kept and I love the fact that they had air fresheners in the room
Stayed 1 night in Apr 2024
Response from Thomas on Apr 17, 2024
Thank you for the perfect score and great review of our property.

10/10 Excellent

Carter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly with lots of food options around
Stayed 1 night in Apr 2024
Response from Thomas on Apr 17, 2024
Thank you for the great review and comments about the hotel. Please visit us again!

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and efficient
Stayed 3 nights in Mar 2024
Response from Thomas on Apr 11, 2024
Thank you for the review.

6/10 Okay

Lauren, PLANO

Liked: Staff & service
It was ok. The wifi was very spotty. There was some mold on the sides of my tub. Those are the only 2 things I have to complain about. I will say the bed was really comfortable.
Stayed 2 nights in Apr 2024
Response from Thomas on Apr 17, 2024
Thank you for the review. We apologize that the wifi was less than acceptable. The hotel will address the issues with the mold in the bathroom.

4/10 Poor

Brittani

Stayed 1 night in Apr 2024
Response from Thomas on Apr 29, 2024
Thank you for the review. We apologize that we did not meet your expectations.

4/10 Poor

Jacob

Disliked: Property conditions & facilities
Property was dingy. Loud noises throughout the night from surrounding area. Hotel staff cooking ethnic food in lobby made the entire hotel entry stink.
Stayed 1 night in Mar 2024
Response from Thomas on Apr 11, 2024
We apologize for not meeting your expectations during your stay.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 1 night in Mar 2024
Response from Thomas on Apr 11, 2024
Thank you for the review and comments.

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was, great, the kids enjoyed!, Downside is there's no bathroom there. Need to ad one.
Stayed 1 night in Mar 2024
Response from Thomas on Apr 11, 2024
Thank you for your review and comments.

10/10 Excellent

Marcus

Stayed 1 night in Mar 2024
Response from Thomas on Apr 17, 2024
Thank you for the perfect score.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service
Property look like it could use a little maintenance
Stayed 1 night in Mar 2024
Response from Thomas on Apr 11, 2024
Thank you for your review. We are in the middle of identifying areas of the property for improvement.

10/10 Excellent

Naci

Liked: Cleanliness
Clean and good but there is no drinking bottle water in the room
Stayed 1 night in Mar 2024
Response from Thomas on Apr 11, 2024
Thank you for the review and comments.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for two nights was great. Hot tub was enjoyable and the room was nice clean and large just wish we could have made it darker. Will definitely be back again.
Stayed 2 nights in Mar 2024
Response from Thomas on Apr 11, 2024
Thank you for your response and great review. We look forward to your future visit.

10/10 Excellent

LASHAWNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Thomas on Mar 22, 2024
Thank you for the wonderful score.

8/10 Good

Janice

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Thomas on Mar 22, 2024
Thank you for the great score.

2/10 Terrible

Kristy

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Thomas on Mar 22, 2024
Thank you for your review.

2/10 Terrible

Joe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room carpet was soaking wet coming out of the bathroom I have pictures
Stayed 1 night in Mar 2024
Response from Thomas on Mar 22, 2024
Thank you for your review. We apologize for the maintenance issue during your stay.

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Our room was clean, comfortable, and good for our one night. The reviews stated the rooms were out dated. We did not find this to be the case w/our room. There are two areas we think need addressing. Our tub drain was slow drawing and the shower curtain bracket does not allow the curtain to close completely leaving a 4” gap.
Stayed 1 night in Mar 2024
Response from Thomas on Mar 22, 2024
Thank you for the review and comments concerning our hotel.

10/10 Excellent

Bonnie

Stayed 1 night in Mar 2024
Response from Thomas on Apr 11, 2024
Thank you for the perfect score!

8/10 Good

Tanguanikia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not comfortable and the sink was caulked to the core. Staff was friendly, breakfast did not look appetizing but did have fruit and cereal options.
Stayed 1 night in Mar 2024
Response from Thomas on Mar 22, 2024
Thank you for your review. We apologize that we did not meet your expectations.

8/10 Good

Casandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, nice room, and clean bathroom.
Stayed 1 night in Mar 2024
Response from Thomas on Mar 22, 2024
Thank you for the review and nice comments about our property.

6/10 Okay

Peter

Traveled with partner
The room had features in poor condition or non working order. No plug for bath tub, missing grout around the tub, HVAC unit had a very annoying whine and cycled on and off frequently, temperature fluctuated quite a bit in the room no matter the setting. The smoke/ heat detector at the ceiling had a very frequent scratching/popping noise coming from it. Lamp in corner had a short or poor connection it intermittently did not illuminate, then would.
Stayed 2 nights in Mar 2024
Response from Thomas on Mar 22, 2024
Thank you for your review and comments. We apologize for the maintenance issues that occurred during your stay.

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel mostly for its location. Also, it was near interstate ramps but not so close that you could hear it. It was near other hotels and an office park, so it was pretty quiet at night.
Stayed 2 nights in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the review and comments. We appreciate your business.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the perfect score.

10/10 Excellent

Kevin, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the perfect score.

2/10 Terrible

Accounts

Stayed 4 nights in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the score.

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service
A little outdated but clean. Friendly staff. Pillows were flat but bedding was clean and bed was comfortable.
Stayed 3 nights in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the review.

10/10 Excellent

Yatame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed food and customer service of the hotel was awesome. The room was clean and the breakfast buffet was very good. It was near a lot of restaurants and the mall
Stayed 1 night in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the wonderful comments concerning our hotel. They are appreciated. Please visit us again.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the great score.

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There was an issue with our room and front desk made it right without hesitation by getting us a new room.
Stayed 1 night in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the great review and comments on addressing the issues with the room.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the perfect score.

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Hotel stay was lovely quiet and relaxing. Plenty if parking pool was warm jacuzzi was to as well. Breakfast only issue sausage was burnt other than that had good selection of breakfast items . Room was nice in size for us being I have teenagers. Bathroom size was great bed was lovelyn cozy .
Stayed 1 night in Feb 2024
Response from Thomas on Mar 6, 2024
Thank you for the wonderful comments and the excellent score. They are very much appreciated.