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Reviews of Elite Grand Hotel Norrköping

4 out of 5
Elite Grand Hotel Norrköping
Tyska Torget 2, Norrköping

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1010 reviews" "
Rating 8 - Good. 385 out of 1010 reviews" "
Rating 6 - Okay. 129 out of 1010 reviews" "
Rating 4 - Poor. 34 out of 1010 reviews" "
Rating 2 - Terrible. 12 out of 1010 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Fanny on Jan 1, 2024
Hej,Tack för din recension.Gläder oss att ni haft en fin vistelse.Varmt välkomna tillbaka & God fortsättning!/Receptionen, Elite Grand Hotel Norrköping

10/10 Excellent

Lamin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff so friendly and so helpful
Stayed 2 nights in Dec 2023
Response from Jacob on Dec 26, 2023
Thank you for your review. We really appreciate your point of view, and the review is very helpful to us and it will contribute to our work in developing our services further. It makes us very happy that you are satisfied with our staff. Thank you for the review and for your stay! // Best regards, Elite Grand Hotel Norrköping

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Aug 2023

8/10 Good

Ana Paula

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to bars, restaurants and shops. Walking distance from the train station. Close to Stadsmuseum and arbetetsmuseum. Clean room and bathroom, good breakfast buffet.
Stayed 1 night in Aug 2023

6/10 Okay

Erik

Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Stayed 1 night in Jun 2023

8/10 Good

P.F

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, staff excellent.
Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norrkoping’s finest
Very warm and welcoming staff throughout the hotel. Clean and comfortable with a great selection at breakfast
Stayed 4 nights in Jun 2023

10/10 Excellent

Andrej

Stayed 1 night in Jun 2023

4/10 Poor

karen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Parking garage was full so we had to “find our own parking” offsite Noise in the street well into the early morning hours No restaurants open on Friday night. No stores nearby The furniture in the room was old, torn and dirty. The room was too small for an opened sofa bed, it could not be accessed from either side, only the foot of the bed.
Stayed 1 night in Jun 2023

10/10 Excellent

Katharina

Stayed 1 night in Mar 2023

10/10 Excellent

Mogens

Stayed 1 night in Jan 2023
Response from Fanny on Feb 4, 2023
Hej Mogens,Gläder oss att ni haft en fin vistelse,Varmt välkomna tillbaka!/Receptionen, Elite Grand Hotel Norrköping

8/10 Good

Camilla

Stayed 1 night in Dec 2022
Response from Fanny on Jan 11, 2023
Hej Camilla,Tack för din recension. Gläder oss att ni verkar haft en fin vistelse. Varmt välkomna tillbaka!/Receptionen, Elite Grand Hotel Norrköping

8/10 Good

Graham

Stayed 1 night in Dec 2022
Response from Fanny on Jan 2, 2023
Hej Graham,Tack för din recension. Gläder oss att ni haft en fin vistelse.Varmt välkomna tillbaka & God fortsättning! /Receptionen, Elite Grand Hotel Norrköping

10/10 Excellent

Niels

Stayed 1 night in Nov 2022
Response from Fanny on Jan 2, 2023
Hej Niels,Tack för din recension. Gläder oss att ni haft en fin vistelse.Varmt välkomna tillbaka & God fortsättning! /Receptionen, Elite Grand Hotel Norrköping

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Its not friendly hotel . One of the receptionist is races . She is evening shift she let me stay for 25 minutes outside she didnt open the door while its cold and raining that night Sept 26 at 11:45 pm . I showed my hotel card for her to let me in . Still standing and watching me and my husband she us races . The hotel is very old . First tome to use elite grand hotel in Sweden no aircondotion but they have 1 small plastic fan. The room is very small they dont clean well the tub and bathroom . I fall in the tub because its slimy . I ask for rubber mat before I end up to the hospital . I dont recommend that hotel and staying in Sweden is not good for tourist who dont understand their language . I got ticket from the parking for $72.00 for not removing my car from 8-21 am cleaning time . Inside the parking lot and no english instruction only P as in parking then yellow sign that Swedish wording so how do you know their rules or law if no english translation they dont care if your tourist and dont understand their language not fir tourist that place . Buffet not that good .
Inside my room no ac its fan . For 4 star hotel fan …
Slimy tub.
Very basic hotel .
Paid parking but becareful with the yellow sign they charge me $72 for 3 hours for cleaning that i dont understand its in Swedish no english
Stayed 6 nights in Sep 2022

10/10 Excellent

paula

Stayed 1 night in Aug 2022
Response from Fanny on Aug 28, 2022
Hej Paula! Tack för din recension, det uppskattar vi!Gläder oss att ni haft en fin vistelse.Varmt välkomna tillbaka!/Recpetionen, Elite Grand Hotel Norrköping

10/10 Excellent

Hans

Stayed 6 nights in Aug 2022
Response from Fanny on Sep 10, 2022
Hej Hans!Tack för din recension, det uppskattar vi! Gläder oss att ni verkar haft en fin vistelse hos oss.Ni är varmt välkomna tillbaka!/Receptionen, Elite Grand Hotel Norrköping

8/10 Good

anjna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was lovely in a nice location but rooms were on the smaller side although they did have everything uou need. Breakfast had a reasonable range. No onsite parking but directed to a nearby carparks which we were lucky to get the last space in the first one we went to. Staff were friendly and pleasant and the town was nice too
Stayed 1 night in Jul 2022

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Roberto

Liked: Staff & service, room comfort
Disliked: Cleanliness
Grand hotell
Was an alright stay. Not the best hotel or the worst. Room was spacious but not so clean. Was dusty and lots of hair strings in the bathroom wall. By the shower there was some mold. So no use of the bathtub. Otherwise breakfast was ok. Nothing that will remember.
Stayed 2 nights in Jun 2022
Response from Fanny on Jun 15, 2022
Hi Roberto! Thank you for your feedback, it's very important to us. Warm Welcome back! /Front Desk, Elite Grand Hotel Norrköping

10/10 Excellent

Siri

Stayed 1 night in Apr 2022
Response from Fanny on Apr 14, 2022
Hej Siri! Tack för din recension! Gläder oss att ni verkat haft en fin vistelse hos oss. Varmt välkomna tillbaka! /Receptionen, Elite Grand Hotel Norrköping

10/10 Excellent

Claudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Bianca on Mar 15, 2022
Hej Claudi! Tack för din recension & feedback! Det uppskattar vi mycket :) Varmt välkommen tillbaka! /Receptionen Elite Grand Hotel Norrköping

10/10 Excellent

Vahagn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything clean and tidy. Good restaurant. Friendly reception. Parking at outside garage but close (1-2 min walk)
Stayed 11 nights in Jan 2022
Response from Fanny on Jan 29, 2022
Hi Vahagn! Thank you so much for your feedback. Warm Welcome back! /Front Desk, Elite Grand Hotel Norrköping

8/10 Good

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Response from Fanny on Dec 27, 2021
Hej Mats! Tack för din recension, Varmt välkommen tillbaka! /Receptionen, Elite Grand Hotel

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Return to hometown
Breakfast was awesome and the beds were comfortable. The shower in the tub was not easy to use because the tub is very slippery,
Stayed 5 nights in Oct 2021
Response from Fanny on Oct 26, 2021
Hello Hans! Thank you for your feedback! Warm Welcome back. /Front Desk, Elite Grand Hotel

6/10 Okay

Urban

Liked: Staff & service
Disliked: Cleanliness, room comfort
Dirty hotel
From the picture of the room when I booked the bed looked wider then it showed out to be. In the room there was one shelf in the wardrobe to put clothes and it was very dusty! It was also very dusty in the window. Not nice at all!
Stayed 1 night in Aug 2021
Response from Sandra on Aug 17, 2021
Hi Urban, Thank you for your feedback! We are so sorry that your room was not cleaned as it should been and will inform our cleaning department about this issue. Please get back to us next time you would like to visit us so we can help you make a reservation in a room category that better will meet your expectations. Welcome back! Kind Regards Elite Grand Hotel Norrköping

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2021
Response from Sandra on Jul 9, 2021
Hej, Tack för er feedback! Vad kul att ni trivdes bra hos oss under er vistelse, ni är varmt välkomna tillbaka! Vänliga hälsningar Elite Grand Hotel Norrköping

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with super breakfast !
Ver nice hotel. Great breakfast, very helpful staff (we had expensive bikes with us and they allowed us frequent use of a storage area). Our room was not the biggest in the world for 2 people, but nice appointed and had everything we needed. Would stay here again when in the area.
Stayed 3 nights in Apr 2021
Response from Sandra on Apr 7, 2021
Hi, Thank you for your feedback! We are so glad that you enjoyed your stay with us and that you appriciated the breakfast buffet and also the friendly staff! You are most welcome back to us! Kind regards Elite Grand Hotel Norrköping

6/10 Okay

Rupert

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2021
Response from Sandra on Mar 29, 2021
Hej Rupert, Tack för er feedback! Ni är varmt välkomna tillbaka till oss! Vänliga hälsningar Elite Grand Hotel Norrköping

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Fanny on Apr 28, 2024
Hej Lisa,Tack för er recension, gläder oss att ni haft en fin vistelse.Varmt välkomna tillbaka!/Receptionen, Elite Grand Hotel Norrköping

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Trevligt hotell! Snyggt inrett, fräscht och bra frukost
Stayed 1 night in Mar 2024
Response from Fanny on Apr 28, 2024
Hej Monica,Tack för er recension, gläder oss att ni haft en fin vistelse och att ni gillade hotellet i helhet!Varmt välkomna tillbaka!/Receptionen, Elite Grand Hotel Norrköping

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Fanny on Apr 28, 2024
Hej Hans,Tack för er recension, gläder oss att ni haft en fin vistelse.Varmt välkomna tillbaka!/Receptionen, Elite Grand Hotel Norrköping

6/10 Okay

Mersiha

Traveled with partner
Disliked: Amenities
Vi har bokat och betalat extra för ett dubbelrum 16 m² men fått ett litet rum på max 10 m². Det har blivit så trångt! Extra lång frukost kö, dålig organisation. Bra läge.
Stayed 1 night in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig personal i receptionen. Väldigt fin frukostbuffé som kollades till och fylldes på. Snabba att plocka undan o torka av.
Stayed 1 night in Jan 2024

6/10 Okay

Mats

Dåligt wifi
Dålig wifi. Laggar suddig bild. Få TVkanaler
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Väldigt kallt rum. Fick byta efter första natten. Dåliga sängar i första rummet. Nr 2 är ok. Halvbra städat.
Stayed 2 nights in Jan 2024

8/10 Good

Tobias

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Hilda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Gunilla

Stayed 1 night in Jan 2024

10/10 Excellent

Helen

Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Imre

Stayed 1 night in Jan 2024

10/10 Excellent

Vedran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Tomas

Business traveler
Ligger bra till med parkering Blir aldrig uppgraderad tror gold medlem
Stayed 1 night in Jan 2024

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket nöjda!
Sååå nöjda med vår vistelse! Rummet var bra, fint städat och bäddat, superbra frukost med lagom mycket att välja mellan! Personalen var trevligt och serviceminded. Vi kommer definitivt tillbaka!
Stayed 1 night in Jan 2024