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Reviews of Holiday Inn Express & Suites - North Platte, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites - North Platte, an IHG Hotel
300 Holiday Frontage Rd, North Platte, NE

Reviews

8.8

Excellent

Rating 10 - Excellent. 425 out of 728 reviews" "
Rating 8 - Good. 186 out of 728 reviews" "
Rating 6 - Okay. 56 out of 728 reviews" "
Rating 4 - Poor. 41 out of 728 reviews" "
Rating 2 - Terrible. 20 out of 728 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic especially the women who were in the breakfast area. They graciously greeted guests, kept the food well stocked, visited with guests, seemed to really enjoy their job and even cleared the tables! The desk help was just as friendly and helpful. The room was clean except some soap scum/orange stuff in two corners of the bathtub that wiped away with a wash cloth. Also the fan in the bathroom was very dusty. The bed was wonderful, very comfortable. It is close to the freeway which makes it very convenient but noisy. We heard traffic all night. The few 4stars are out weighed by the wonderful staff giving the over all score 5 stars!
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa, Omaha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dwight E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very nice. Good breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Tiana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is clean the shower a little better there was other peoples hair still in the shower
Stayed 1 night in Mar 2024

10/10 Excellent

Mariusz, Arlington Heights

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was helpful and the facilities were nice. I used the fitness room and other family used the pool. Great stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was super comfortable. Great place to sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice to place to stay and the breakfast was delicious. The ladies were happy and always smiling.
Stayed 1 night in Jan 2024

2/10 Terrible

Jane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One of the beds in our room had three areas with blood and a hair on it. We had to move rooms after a very long day of travel. The stairway was dirty and a used band aid was laying on a step. It was all disconcerting. We stay at holiday inn express motels often but maybe not again.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kathy

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, helpful and accommodating staff! Loved the "happy hour"!
Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

John

Stayed 1 night in Nov 2023

10/10 Excellent

Armando

Stayed 1 night in Nov 2023

10/10 Excellent

WILFREDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler 101
Desk/Check in staff and Breakfast staff were courteous and friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Jake

Traveled with group
Liked: Staff & service, property conditions & facilities
Room was okay
Stayed 1 night in Oct 2023

10/10 Excellent

Linda Van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always been satisfied with our stays at the Holiday Inn Express
Stayed 1 night in Sep 2023

8/10 Good

Becky

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with how clean, the breakfast staff so nice & food was good!! Liked the snacks in the late afternoon. All around great!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryll L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub open 24 hours Friendly staff Clean rooms
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, attractive and spacious room in a modern facility.
Stayed 1 night in Oct 2023

8/10 Good

Renato

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very nice. Check in was easy. Close to interstate, easy, close to hobby lobby :).
Stayed 1 night in Sep 2023

6/10 Okay

SHANNON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tried checking in at 3:00 which was check in time and was told that the room I reserved the month before was not ready and it wouldn’t be ready until 3:30! They told me they had an other room but had queen beds instead of the king beds I had reserved. So I asked if I was going to get a discount and she told me she would not be able to do that and I still had to pay the same price as the other room I did not get!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Tim

Nice place.
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
Breakfast was beyond other hotel offerings. Staff kept area clean and they were friendly to customers. Very pleasant atmosphere.
Stayed 1 night in Aug 2023

8/10 Good

Rebekah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick visit
Good location, facility was clean. Breakfast was decent and staff was stocking items as the morning went on. Check in was quick amd overall pleased with our stay.
Stayed 1 night in Aug 2023

8/10 Good

Joshua

Stayed 1 night in Aug 2023

10/10 Excellent

Jillian, Calgary

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel was good, beds very comfy. The area around the hotel was an interesting mixed bag of places, gas stations, car dealership and a hobby lobby in a very weird place, but the staff recommended a couple of places to eat and we went to Cedars. Definitely worth checking out.
Stayed 1 night in Aug 2023

10/10 Excellent

Calman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely friendly and helpful
Stayed 1 night in Aug 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Wonderful stay. Beds, room, bathrooms, breakfast, staff, location, all perfect. 10/10.
Stayed 3 nights in Aug 2023

8/10 Good

KIM

Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and pleasant. Very much enjoyed our stay.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Clean, comfortable room, bathroom, beds. Great location in North Platte. Breakfast is awesome. Staff is friendly and helpful. Kids loved the pool. We were pleasantly surprised and will definitely stay here next time we are in North Platte.
Stayed 3 nights in Aug 2023

10/10 Excellent

David, Callaway

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 3 nights in Aug 2023

10/10 Excellent

Janet

Stayed 1 night in Aug 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick stop but the staff was friendly and the hotel wa very clean.
Stayed 1 night in Aug 2023

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean HI. My family 7 gets 2-rooms and I couldn’t check-in the 2nd room until my oldest son got here and showed his ID - maybe we could reconsider that policy. The rest of the trip was great. Breakfast was pretty good for a HI.
Stayed 1 night in Aug 2023

10/10 Excellent

Steven, Madison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did not get to stay here. Exprdia indicated this was a pet friendly facility but it is not. The front desk staff helped us find a pet friendly room at another hotel nearby.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was terrific! Workers were very nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was outstanding and very polite. Breakfast ladies were excellent and very friendly
Stayed 1 night in Jul 2023